The agent was efficient
The agent was efficient, polite and knowledgeable.
LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Good person on phone very clear and understanding
The representative was very knowledgeable and understanding to what we needed this device for.
The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more
The agent was efficient, polite and knowledgeable.
Just easy to get
It was very easy to get. I have a lot of health problems. An it will help me out a lot. I like the price of it a month. Something that I can do.
your employee
I had been texting with Ava & she was always so nice & didn't push me into signing up with Life Station. I called & talked with Thomas, who was very helpful about answering my questions & giving me information about the device. He never pressured me to sign up & took as much time with me as I needed to feel satisfied that Life Station was the company to go with.
The gentleman with whom I spoke was very knowledgeable, courteous, and he didn't speak to me in a demeaning manner as many people do when they know they're talking to an older person. He is an asset to LifeStation.
She was knowledgeable and very helpful. A pleasure to work with!
I needed the product and I love that you don’t need a landline.
Justin is on the line. He explained the feature and asked me if I have any question, and answered my questions. He explained me the cost per month, per year, or per Quarter. Finally I chose Quarterly payment
The entire process from answering the phone call to hanging up was great. Thomas was very kind and understanding of all of my questions and concerns. He was very knowledgeable about the service and the options that are available.
I was impressed with the patience and knowledge of "Ben" who helped me buy this device.
Easy set up. Walked through everything throughly.
The guy on the phone was excellent! Pleasant, courteous, knowledgeable and executed the process in a timely and efficient manor.
Sales people I dealt with answered my questions very well.
This was my second call to your company today. The first time I hung up after 10 minutes, even though an announcement said I would receive a discount for waiting. At the second time, Abdul answered immediately and answered all my questions in a personal and complete manner.
It was quick. My agent was very helpful and clear. I appreciate that she was empathetic and could speak from first hand experience I felt the weight of the world melt off my shoulders through the call. Thanks
Phone customer service was excellent
The representative I spoke to was very thorough and polite.
I was impressed with the way the caller explained everything so I could understand and she also has a great personality, which put me at ease. She also helped to get me a rate that I could afford. She keeps in touch to see if I have any questions that weren't answered during the initial experience.
Company personnel were efficient, professional and empathetic.
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