LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Good person on phone very clear and understanding
The representative was very knowledgeable and understanding to what we needed this device for.
The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more
Maria was very courteous, knowledgeable and professional. She was able to fully answer all of my questions regarding the LifeStation device which allowed me to make an informed decision. It was a pleasure doing business with her.
I actually got to talk to someone that I can relate to and she was very knowledgeable and she made it a lot easier for me to understand and she understood where I was coming from and what I was looking for and she did a great job I wish I could remember her name but yeah 💯
Answered all questions in timely manner Very respectful
The person who sold us a life alert was friendly courteous & helpful we loved the veteran discount the other places we looked into charged a lot more after we made our decision one of the companies called us & we told him we went with someone else he then say he could give a better deal & we said sorry he should have offered that first so good by
Sherry was awesome. I WORRY ABOUT MY PARENTS FALLING SO I WAS DELIGHTED BY THE UNDERSTANDING NATURE AND COMFORT THAT SHERRY MADE ME FEEL.
Justin was extremely nice and very helpful. He has really good customer service!
She was polite and knowledgeable, just waiting for device to see how well it works.
Very pleasant sales person. Answered my questions clearly.
Purchasing New Service I initially went on line to buy the product but I received an error message that my order could not be processed and suggested calling customer service. Which I did. The agent who helped me understood the situation and took my order over the phone. She was very pleasant and kind.
Maria was knowledgeable and was able to give me the information that made me feel comfortable in purchasing this product.
Tom explained it well but now to sign The first term talks about monthly and we agreed to put on our visa--help??? Donna Sjostrom 763-473-3730
Your representative, Justin, was knowledgeable, courteous, and respectful. He made my experience very easy. Other customer service representatives should strive to perform their jobs the way Justin does.
Phone was answered right away. Sherrie explained how everything works in the system, costs, and time frames. I like that there is no contract, and the 10 second response time. No sales pressure.
Phone conversation was clear, informative and helpful. Agent answered all questions, then led me through options, then through purchase process efficiently.
What my experience great was the fact that once the call got disconnected, the representative called right back. Sherry was professional, attentive and compassionate. She explained the device with knowledge and experience, and discussed the process and pricing. Sherry mentioned the company which is important as it relates to emergency critical care. I'm so excited to work with a company that works for and with customers.
You will not regret getting it.
Price and coverage
Sherry took my call. She is a very caring and well-informed representative of your company. Gave me detailed information, and patiently answered all questions. First-rate customer care. Thank you.
Sherry did an excellent job of explaining the product.
Friendly, knowledgeable employee who was able to answer all my questions.
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