Good Customer Representative
Frankie was awesome and very knowledgeable!
LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Good person on phone very clear and understanding
The representative was very knowledgeable and understanding to what we needed this device for.
The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more
Frankie was awesome and very knowledgeable!
Placed my order for service and never received the unit. After calling numerous times and getting the runaround, I had to do a bank dispute. Very poor service.
Maria was a courteous, informative and helpful representative. She made my experience one worth sharing with others. I’m looking forward to having Life Station as my choice of added protection. Thank you!
Great information about your products.
I spoke with Maria. She was confident and put me at ease. She was patient, gave me time to ask and answer questions. I was an instructor for service representatives at Verizon prior to retirement. I would give her an A+
Easy to ordee
I had the most wonderful young lady help me and my phone shut our call off so I could not complete survey . /But I told her you need a raise you are so good at what you do and how you helped me.
The young man I spoke to was very nice and extremely helpful, I'm looking forward to getting my product. Thank you soooo much
Everything went smoothly. The representative was very knowledgeable and was able to explain the various options. He was also familiar with our insurer, which was helpful
The people that I talked to were very helpful and patient when I called more than once when making the decision as to what medical alert company would be best for my husband. The amount of information on the internet was overwhelming and it has be difficult determining what I need to do for my husband who has been experiencing falls.
Representative was well versed and able to explain all the features, understanding why someone would need or why a loved one would want this device for someone.
The representative was wonderful. They made sure I choose the best device possible. They also made sure that I got the promotion price for the first payment.
Great, informative, friendly, knowledgeable
Answered questions, explained everything, not hard sell.
Sherry was clear and knowledgeable
Still waiting on device to arrive, been a week and keeps saying out for delivery
Friendly helpful representative. Answered all my questions, did not make me feel rushed.
Agent was easy to work with and explained all options
I worked with Justin and he was great! Very Knowledgeable and easy to work with. My only issue was that the today's online pricing didn't match today's quoted pricing.
Sherry was very helpful
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