LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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about 1 year ago
5 out of 5 stars

Good Customer Representative

Frankie was awesome and very knowledgeable!

Helpful?
James McIvor
James McIvor
1 reviews
about 1 year ago
1 out of 5 stars

Placed my order for service and never…

Placed my order for service and never received the unit. After calling numerous times and getting the runaround, I had to do a bank dispute. Very poor service.

Helpful?
Dr. D Guest
Dr. D Guest
1 reviews
about 1 year ago
5 out of 5 stars

Maria was a courteous

Maria was a courteous, informative and helpful representative. She made my experience one worth sharing with others. I’m looking forward to having Life Station as my choice of added protection. Thank you!

Helpful?
Lisa Jackson
Lisa Jackson
1 reviews
about 1 year ago
5 out of 5 stars

Great information about your products.

Great information about your products.

Helpful?
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

I spoke with Maria

I spoke with Maria. She was confident and put me at ease. She was patient, gave me time to ask and answer questions. I was an instructor for service representatives at Verizon prior to retirement. I would give her an A+

Helpful?
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

Easy to order

Easy to ordee

Helpful?
B L
B L
1 reviews
about 1 year ago
5 out of 5 stars

I had the most wonderful person help me…

I had the most wonderful young lady help me and my phone shut our call off so I could not complete survey . /But I told her you need a raise you are so good at what you do and how you helped me.

Helpful?
about 1 year ago
5 out of 5 stars

The young man I spoke to was very nice…

The young man I spoke to was very nice and extremely helpful, I'm looking forward to getting my product. Thank you soooo much

Helpful?
about 1 year ago
5 out of 5 stars

Everything went smoothly

Everything went smoothly. The representative was very knowledgeable and was able to explain the various options. He was also familiar with our insurer, which was helpful

Helpful?
Eileen Jeutka
Eileen Jeutka
1 reviews
about 1 year ago
5 out of 5 stars

The people that I talked to were very The people that I talked to were very helpful and patient when I called more than once when making the decision as to what medical alert company would be best for

The people that I talked to were very helpful and patient when I called more than once when making the decision as to what medical alert company would be best for my husband. The amount of information on the internet was overwhelming and it has be difficult determining what I need to do for my husband who has been experiencing falls.

Helpful?
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

Representative was well versed and able…

Representative was well versed and able to explain all the features, understanding why someone would need or why a loved one would want this device for someone.

Helpful?
Larry
Larry
1 reviews
about 1 year ago
5 out of 5 stars

Great Customer service

The representative was wonderful. They made sure I choose the best device possible. They also made sure that I got the promotion price for the first payment.

Helpful?
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

Great

Great, informative, friendly, knowledgeable

Helpful?
about 1 year ago
4 out of 5 stars

Answered questions

Answered questions, explained everything, not hard sell.

Helpful?
Jacob Arcanin
Jacob Arcanin
1 reviews
about 1 year ago
5 out of 5 stars

Sherry was clear and knowledgeable

Sherry was clear and knowledgeable

Helpful?
customer
customer
1 reviews
about 1 year ago
1 out of 5 stars

Still waiting on device to arrive

Still waiting on device to arrive, been a week and keeps saying out for delivery

Helpful?
G Bennett
G Bennett
1 reviews
about 1 year ago
5 out of 5 stars

Friendly helpful representative

Friendly helpful representative. Answered all my questions, did not make me feel rushed.

Helpful?
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

Agent was easy to work with and…

Agent was easy to work with and explained all options

Helpful?
Connie
Connie
1 reviews
about 1 year ago
4 out of 5 stars

Great customer service

I worked with Justin and he was great! Very Knowledgeable and easy to work with. My only issue was that the today's online pricing didn't match today's quoted pricing.

Helpful?
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

Sherry

Sherry was very helpful

Helpful?

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