The CSR was wonderful!
The CSR was wonderful. She listened well and made great suggestions. She volunteered info before we even had to ask.
LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Good person on phone very clear and understanding
The representative was very knowledgeable and understanding to what we needed this device for.
The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more
The CSR was wonderful. She listened well and made great suggestions. She volunteered info before we even had to ask.
Mr. Frankie was kind courteous and calming. He settled me down to listen to a call I was going to reject. Thank you sir for your soft spoken persuasion.
The agent Frankie was extremely knowledgeable and helpful, he took time to explain all of the details. Priced right. Monitoring kept in USA. Fast delivery of product
Overall the explanation Maria gave concerning the device was very clear and she answered all questions we had. We made the purchase and I’m sure it will be a lifesaver and give the family peace of mind.
Was not rushed. Answered all my questions. Sounds like value for my money.
Ben was great! He answered all of our questions, and gave us info that we wouldn't have even thought to ask. He gave us excellent customer service, and confidence is exactly what you want when you are inquiring about this type of service.
Spoke with a very nice lady on phone after putting item on charger. She then helped me set up all additional info for profile... ie: "notify in case of emergency" etc.
Person I spoke with was very nice & very helpful.
very easy and informative fair pricing no contracts
Terrible. I spent about 40 minutes with a very nice agent and bought a year subscription. After a week of no communication I called to check on the status of my order. At that time, I was told my order had been cancelled due to a payment issue BUT a no one told me. I then had to spend another 40 minutes replacing the whole order again. My whole first order had been deleted.
good customers service Frankie was great
Frankie at Life Station explained at my understanding Life Alert in a non-hurried manner. I had not had a fall but, I am happy to feel secure in case of an emergency. I live alone. Praying that I will never have to use life alert. Best wishes for 2025. Magda Touya
Tom was great, walked me through everything, was kind and helpful.
Easy set up and comfort
The stuff was very friendly and experienced made me feel good. Thanks for your help.
Great communication and no secret charges. Good Customer service.
Didn't know if I could afford it but I have had 7 surges on my neck this yr..couldn't wear the one I had around my neck I wear a brass...so decided to get the wrist one..but haven't received yet
Very friendly easy to sign up and give number for customer service for help after purchase
Ben G. Was very helpful. Husband explanation of what is covered was exceptional.
fantastic customer service very informative very pleasant to work with and very efficient
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