LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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Filter by rating:
Gina Clark
Gina Clark
1 reviews
8 months ago
5 out of 5 stars

Exceptional !!

Kind and courteous sales rep. Very helpful in explaining all the details. Exceptional experience. Not pushy, but helpful. Thank you.

Helpful?
Robert
Robert
1 reviews
8 months ago
5 out of 5 stars

Professional

Professional, friendly, knowledgeable service. Ensured all my questions were answered. Graet customer service experience.

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

I spoke to Sherry

I spoke to Sherry, she was very helpful explaining how your product works. She was very professional and not pushy as some have been.

Helpful?
9 months ago
5 out of 5 stars

Very friendly

Very friendly. Quite noligible on all equipment and able to answer all my questions.

Helpful?
9 months ago
5 out of 5 stars

Relieve the worry about living alone

I originally called my health insurance rep to ask about Life Alert. I was transferred to the Life Station rep, and she helped guide me through the information. She answered all my questions, and I was able to verify that I had all the information I needed to complete the purchase.

Helpful?
Nicole
Nicole
1 reviews
9 months ago
5 out of 5 stars

Great Customer Service

The Customer Service rep was very friendly and knowledgeable.

Helpful?
9 months ago
5 out of 5 stars

very helpful customer rep

very helpful customer rep. explained everything thoroughly. very nice

Helpful?
9 months ago
5 out of 5 stars

Knowledgeable and friendly…

Knowledgeable and friendly representative.

Helpful?
9 months ago
5 out of 5 stars

Outstanding representative.

Outstanding representative. Frankie answered my questions professionally and had a great attitude during the entire conversation. I appreciate his help

Helpful?
Ann
Ann
1 reviews
9 months ago
5 out of 5 stars

Professional Representative…

The representative was very professional and very easy to talk to and explained the devices available for my personal needs.

Helpful?
JoAnn King
JoAnn King
1 reviews
9 months ago
5 out of 5 stars

I was able to get the information I…

I was able to get the information I wanted, the person I spoke with was knowledgeable and answered my questions. I was able to get the service started when I wanted which was a later date then my call. My neighbor has your service and was happy to refer me to you. Her name is Sheila Hirsch.

Helpful?
customer
customer
1 reviews
9 months ago
5 out of 5 stars

Easy and the person knew all their stuff

Easy and the person knew all their stuff

Helpful?
John Burdiss
John Burdiss
1 reviews
9 months ago
5 out of 5 stars

The agent was friendly businesslike and…

The agent was friendly businesslike and not pushy.

Helpful?
customer
customer
1 reviews
9 months ago
5 out of 5 stars

Sherry was great & very helpful!!

Sherry was great & very helpful!!

Helpful?
Patricia West
Patricia West
1 reviews
9 months ago
5 out of 5 stars

Great Friendly

Great Friendly and Professional

Helpful?
Elizabeth
Elizabeth
1 reviews
9 months ago
5 out of 5 stars

The rep was very knowledgeable

The rep was very knowledgeable, professional and efficient. The only issue was I could t cancel the lockbox before the order went through—-I guess because she WAS very efficient in getting it started.

Helpful?
9 months ago
1 out of 5 stars

I have NEVER rec'd my device

I have NEVER rec'd my device. ! Can't rate on something I never got. I AM SURE IVE BEEN CHARGED !

Helpful?
9 months ago
4 out of 5 stars

Maria was knowledgeable and helpful

Maria was knowledgeable and helpful

Helpful?
Suzanne
Suzanne
1 reviews
9 months ago
5 out of 5 stars

Make the Call, it is simple!

Frankie was very good about explaining the process. Sounds like the activation once we receive the setup will be easy.

Helpful?
customer
customer
1 reviews
9 months ago
5 out of 5 stars

I thought the customer service person…

I thought the customer service person was very helpful and well spoken.

Helpful?

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