LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Good person on phone very clear and understanding
The representative was very knowledgeable and understanding to what we needed this device for.
The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more
I like to however I haven’t received the items to give you an honest opinion. It’s too early. Although your customer service dept was excellent ( informative & helpful)
FRANK MADE THE EXPERIENCE ENJOYABLE & EASY!!! He was AWSOME!!!
A highly experience person who helps me to get my life alert
Easy experience. Super professional
My contact/ Representative was great. She listened, didn't try to upsell me and was very courteous. She deserves recognition.
Great service rep. Professional and helpful.
Sherry was an excellent representative for Life Station. She took the time to listen to our needs and explain the different levels of service. She answered questions clearly and really listened. Sherry wasn't pushy, she just shared information in a way that made the decison making process easy. In a word, Sherry was AWESOME.
Your rep was knowledgable and served me well. He was friendly and had all the info I needed
Frankie was awesome! So helpful and gave clear concise information about options and services. Also great to talk to. What an asset you have in him!
The agent was very helpful and was able to assist our needs. We are excited for our device to arrive!
We originally purchased LifeStation because we thought it was covered by insurance, however, we learned that it only is covered with a "Care Card" so the insurance company said we'd have to switch plans in order to get the care card. the price is still reasonable, however, now we have to go through the steps to see if its worth switching insurance plans to cover the LifeStation unit.
Clear answers to my questions.
Christina was so helpful and a pleasure to talk to.
When buying something on line, I always appreciate the Customer Experience with the company that makes the purchase enjoyable.
Answered every question O had
It was easy I did it on line in a text.
Sherry was very helpful in selling me a product that I feel is very necessary for the safety in my life. My son will feel very assured that I have the ability to be safe at home and if not have ability to let someone know and then let him know! Very comforting
the person who helped me was fun and very helpful. explained everything fully
This was a simple process. The rep was very professional and compassionate! Great job!!!
Very good experience
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