LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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9 months ago
5 out of 5 stars

The sales person was extremely helpful…

The sales person was extremely helpful and very pleasant to talk with.

Helpful?
Peter Philip
Peter Philip
1 reviews
9 months ago
5 out of 5 stars

The agent Frankie was very helpful

The agent Frankie was very helpful. He explained that I would receive a bonus of one month and a credit because I was referred to LifeStation by a previous user. He also explained the features of the pendent

Helpful?
Carol
Carol
1 reviews
9 months ago
5 out of 5 stars

My experience was very informative with Sherry!

My experience was very informative with Sherry. She asked if my husband or I were veterans and because my husband was, I received a discount plus if I paid for the year I would receive another discount! And I also get a lockbox which I am happy to have and my watch will also have a fall alert which will make me feel safer. All in all it was a great experience!

Helpful?
Doug
Doug
1 reviews
9 months ago
5 out of 5 stars

Excellent Customer Service

Agent was clear and thorough in explaining how the device works. Showed genuine concern and respect for my father.

Helpful?
9 months ago
5 out of 5 stars

Agent was able to answer my question

Agent was able to answer my question. Was not pushy. Looking forward to using the watch

Helpful?
customer
customer
1 reviews
9 months ago
5 out of 5 stars

Ben was great to work with

Ben was great! Knowledgable, concise, and just perfect. Thank you so much

Helpful?
9 months ago
5 out of 5 stars

Thoughtful

Thoughtful. Explained functions, cost.

Helpful?
Donna Herring
Donna Herring
1 reviews
9 months ago
5 out of 5 stars

The customer service person was very nice, and explained the product in detail, and gave me clear options on pricing. I was very pleased to talk with a representative who could explain everything

The customer service person was very nice,

Helpful?
9 months ago
5 out of 5 stars

I had never heard of this company…

I had never heard of this company before. I was set to be given the run around again. But to my surprise the agent listen to my need and was knowledgeable of the product. Sherrie was most helpful in explaining the benefits of the products. I knew she was a sales person for the company but I respect the fact that the sell did not seem to be her primary motive but to share information and listen to what my needs really were. I was not rushed or hurried along. Thanks for service which is so rarely received in this age.

Helpful?
customer
customer
1 reviews
9 months ago
5 out of 5 stars

Frankie was so helpful with the…

Frankie was so helpful with the process. He was very knowledgeable about the servies.

Helpful?
BARBARA LIS
BARBARA LIS
1 reviews
9 months ago
5 out of 5 stars

Maria was very knowledgable and helpful.

Maria was very knowledgable and helpful.

Helpful?
customer
customer
1 reviews
9 months ago
5 out of 5 stars

Customer service was very friendly

Customer service was very friendly and took the time to answer all of our questions.

Helpful?
Richard
Richard
1 reviews
9 months ago
5 out of 5 stars

Explain everything and spoke very…

Explain everything and spoke very clearly and just a great experience with your company

Helpful?
ALICE MOORE
ALICE MOORE
1 reviews
9 months ago
5 out of 5 stars

The agent was really paitent and…

The agent was really paitent and informative. They didnt seem to get annoyed even thouhg i asked the same question over and over.

Helpful?
mer
mer
1 reviews
9 months ago
5 out of 5 stars

Life Station side kick

I'm happy with my Medial Alert that I got!

Helpful?
9 months ago
5 out of 5 stars

They are very knowledgeable

Speaking with Ben J was very informative and he answered all my questions.

Helpful?
customer
customer
1 reviews
9 months ago
5 out of 5 stars

Short process

Short process

Helpful?
9 months ago
5 out of 5 stars

Thorough

Thorough, kind, professional explanation.

Helpful?
VW
VW
1 reviews
9 months ago
5 out of 5 stars

The rep was very helpful

The rep was very helpful

Helpful?

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