LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
BRENDA WEBBER
BRENDA WEBBER
1 reviews
9 months ago
5 out of 5 stars

It was very easy too order

It was very easy too order

Helpful?
Judith Hughes
Judith Hughes
1 reviews
9 months ago
5 out of 5 stars

Process was easy and agent very…

Process was easy and agent very knowledgeable.

Helpful?
customer
customer
1 reviews
9 months ago
5 out of 5 stars

Friendly, knowledgeable and accommodating sales staffs staff

Friendly and accommodating sales staff. Ease of purchase.

Helpful?
Mary
Mary
1 reviews
9 months ago
3 out of 5 stars

LifeStation watch was purchased…

LifeStation watch was purchased 02/02/25. Twice it wouldn't activate after tapping the face. Called cust svc, and it was restarted. I was told to charge the watch for 2 hours every day. However a selling point for the watch was that it only needed to be charged 2 hours every 5 days.

Helpful?
customer
customer
1 reviews
9 months ago
5 out of 5 stars

Thomas was very helpful and patient

Thomas was very helpful and patient, thank you.

Helpful?
customer
customer
1 reviews
9 months ago
5 out of 5 stars

Thank you!!

Very satisfied A+++

Helpful?
9 months ago
5 out of 5 stars

How curtious and respectful the representative was towards me

How curtios and respectful the

Helpful?
customer
customer
1 reviews
9 months ago
1 out of 5 stars

Did not disclose when ordered that I…

Did not disclose when ordered that I would have to pay for device plus monthly service fee that's why I cancelled and had them put money back on my card.lus after seeing charges and after I told the guy in phone I could not afford the device or monthly charges for it and wanted to cancel he assured me it was cancelled and money would be back in my card and so far that was a lie and now I have to wait for device to be mailed to me and return it before I can get refund

Helpful?
9 months ago
5 out of 5 stars

Very helpful

Very helpful, courteous and explained everything

Helpful?
janet fertig
janet fertig
1 reviews
9 months ago
5 out of 5 stars

LifeStation via Consumer Affairs.com made first phone cpontact…

LifeStation was the first company to contact me by phone after my online inquiry through Consumer Affairs. Another medical alert service telephoned me nearly an hour later after concluding my purchase of medical alert product and service agreement via Life Station. LifeStation has a 1300-foot radius VS another service with 800-foot radius. LifeStation Company also specified return of my unused service dollars.

Helpful?
FAC
FAC
1 reviews
9 months ago
4 out of 5 stars

Customer Service

While I do appreciate honesty about other companies, I just hope your representative was honest and not just down-talking another company that I was considering. Also, my bank account has been charged but do not yet have my device. I hope my service does NOT commence for payment and service date purposes until I receive the device.

Helpful?
Marilyn Drake
Marilyn Drake
1 reviews
9 months ago
4 out of 5 stars

Courteous employees.

Courteous employees.

Helpful?
Willie Wright
Willie Wright
1 reviews
9 months ago
5 out of 5 stars

made it easy to work with

made it easy to work with. covered devices great. I feel that I'm going to feel safe through problems. thanks to Thomas.

Helpful?
9 months ago
5 out of 5 stars

Thomas Doyle was very helpful.

Thomas Doyle was very helpful.

Helpful?
Deborah dixon
Deborah dixon
1 reviews
9 months ago
5 out of 5 stars

Sherry was very knowledgeable and…

Sherry was very knowledgeable and helpful answered all my questions with ease

Helpful?
9 months ago
5 out of 5 stars

The lady I talked to was very clear and…

The lady I talked to was very clear and explained every thing about how the watch worked and answered all my question about the montering service and how it works. She took a lot of time to explain and no sales pitch which was most helpful. She also pointed the payment plans. I would do business with her again.

Helpful?
customer
customer
1 reviews
9 months ago
5 out of 5 stars

Professional knowledgeable efficient…

Professional knowledgeable efficient kind understanding representative!

Helpful?
Violet
Violet
1 reviews
9 months ago
5 out of 5 stars

Frankie was just great!

Frankie was just great!

Helpful?
9 months ago
5 out of 5 stars

The two men,Thomas and Dominic,

These two men,Thomas and Dominic, Helped me. I thank them very much. God Bless Them!

Helpful?
customer
customer
1 reviews
9 months ago
5 out of 5 stars

Service representative was very well…

Service representative was very well spoken and easy to understand.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About LifeStation

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.