The rep that I talked to was so kind…
The rep that I talked to was so kind and informative. Answered all of my . questions. Hope when I get my device my experience will be just as good.
LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Good person on phone very clear and understanding
The representative was very knowledgeable and understanding to what we needed this device for.
The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more
The rep that I talked to was so kind and informative. Answered all of my . questions. Hope when I get my device my experience will be just as good.
Spoke with Frankie. He was very knowledgeable, knew about other companies products that I had already researched. He was kind, patient, and considered my needs and frustration with two prior companies. I Chose your company as it was recommended by Aetna with discount and had fall detection on watch
I ordered and they took my money and did not send me the product
Efficient but a little high pressure. Polite and efficient but I would have preferred a scheduled call so I was prepared with questions.
I needed 2 units one for my wife and 1 for me, The rep was very curious and very helpful.
Still waiting on the product, although they have already taken $700 out of my bank account without any explanation. This is turning out to be a scam. Of course you won’t see this review on their website.
The knowledge and experience with the information given to me was top notch. The rep(Maria) answered all my questions and even some that I didn’t ask. She gave me advice on the info on which device suits my needs. I was also impressed by not asking for discharge papers on military history. All in all my experience with this company was top notch. 5stars
Had the best interaction with your customer service rep- Frankie. So professional, patient, and was very knowledgeable in describing the product. Very easy process!
Very Professional Personal
I am at point in my life with health issues and living alone.so Frankie from lifestation called me. He explained everything to me and when I wasn't sure he would explain again. Frankie spent a lot of time and patience with me. If this service is as good as Frankie I will be happy. I am just not 100% sure of making this decision .but will try it for a month and it gives me time to see how this goes
Salesman did a good job explaining everything to me. He was very patient.
Answered all my questions. Helpful info.
This was a simple process. The rep was very professional and compassionate! Great job!!!
The Customer Service people were knowledgeable and friendly.
I loved the ladys sense of humor & My daughter has griped @ me to get one as I am 76. She explained everything so good & I felt I could trust her. She is awesome!!!
Outstanding performance from this young man. It was a pleasure to converse with a person of knowledge and people skills. Thank you so much Richard hornbeck
Customer service reps are always kind, patient and trying to be helpful. Some are better informed about available products, are able to answer questions and understand what the customer is requesting to suit their needs
Everything appears to be ok, but the set up manual needs to be re-written to reflect a change in setup procedures. I've worn this unit for about a week not knowing it wasn't activated yet until I received a call from customer service
Sherri was wonderful! She explained everything in detail and was very kind through the entire process.
Customer service was great! Representative was very knowledgeable! I have another family member that has the system and really likes it.
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