LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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Filter by rating:
Annette
Annette
1 reviews
6 months ago
5 out of 5 stars

I was looking for information for my…

I was looking for information for my mother. A representative named Sherry gave me all the information,and all my questions were answered. This sales rep.sold me.

Helpful?
6 months ago
5 out of 5 stars

Helpful device

It was a very easy process. The customer care person I spoke with was very knowledgeable and patient with me, this wearable device, which is a watch will be very helpful to me being as though that I am a fall Risk and the cost monthly is very easy to deal with financially.

Helpful?
Joyce Horan
Joyce Horan
1 reviews
6 months ago
5 out of 5 stars

Spoke with Frankie in regard to the…

Spoke with Frankie in regard to the Life Station product for my husband and I. He was very informative, knowledgeable and helpful, he made the experience "painless". Looking forward to receiving the life alerts. Thank you Frankie for your assistance.

Helpful?
Customer
Customer
1 reviews
6 months ago
5 out of 5 stars

Courtesy and all questions answered

Courtesy and all questions answered

Helpful?
Alice
Alice
1 reviews
6 months ago
5 out of 5 stars

Great customer service!

Great customer service!

Helpful?
Fernlady
Fernlady
1 reviews
6 months ago
5 out of 5 stars

LifeStation

The person I spoke to was very informative and friendly,but professional. She answered all my questions quickly. Informed me of the way the wristband works and where I can use it in the country. Even works in the shower when wet. Useful to help give peace of mind when home or away for medical emergencies.

Helpful?
marilyn
marilyn
1 reviews
6 months ago
5 out of 5 stars

they were friendly and helpful

they were friendly and helpful

Helpful?
Cindy Zona
Cindy Zona
1 reviews
6 months ago
5 out of 5 stars

Was very confident about receiving the services.

Was very relieved to talk to Jordan, who explained everything and made me feel comfortable receiving LifeStation equipment and its protection.

Helpful?
Sheila
Sheila
1 reviews
7 months ago
5 out of 5 stars

They take time and explain the process

They take time and explain the process. And there not trying to rush you off the phone. There also very kind and polite

Helpful?
Larry Groom
Larry Groom
1 reviews
7 months ago
5 out of 5 stars

Promptness

Courtesy of representative and was knowledgeable of the product. Price seemed right compared to others that I looked at. Once I get the product that will be the real test.

Helpful?
C. Feudale
C. Feudale
1 reviews
7 months ago
5 out of 5 stars

83 years old and still working…

I am 83 years old and still working (from home). Even though I live alone and am very healthy, I feel I should have some type of protection. I ordered the necklace. It was a great experience because "Justin" was very pleasant to deal with. We discussed which product would best serve me and in no time the transaction was completed.

Helpful?
7 months ago
5 out of 5 stars

Life Station is a Winner!

Frankie was very clear in his explanations and very thorough.

Helpful?
7 months ago
5 out of 5 stars

Everyone was friendly and helpful

Everyone was friendly and helpful

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Customer service was very good and…

Customer service was very good and helpful.

Helpful?
Marilyn
Marilyn
1 reviews
7 months ago
3 out of 5 stars

Watch is large and cumbersome

Watch is large and cumbersome. Easy to read , charges well overnight. Letter says not to return . Do not believe you have people to call and does not tell me how if I can press button and who does this contact? Is it a 911 system?

Helpful?
Kay loftin
Kay loftin
1 reviews
7 months ago
5 out of 5 stars

Professional service

The lady who took my call was very professional and informative. Answered a lot of my questions. I enjoyed talking with her.

Helpful?
Gerald
Gerald
1 reviews
7 months ago
5 out of 5 stars

simple purchase

simple purchase

Helpful?
Donna Pusti
Donna Pusti
1 reviews
7 months ago
5 out of 5 stars

I love the idea that the company has…

I love the idea that the company has been in business for such a long time. The agent that help me name Sherry was very nice and helpful.

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Sherry was patient and listened to my…

Sherry was patient and listened to my and my mom's questions.

Helpful?

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