LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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Filter by rating:
Martha
Martha
1 reviews
7 months ago
3 out of 5 stars

I liked the client to business person.

I liked the client to business person.

Helpful?
Elizabeth
Elizabeth
1 reviews
7 months ago
4 out of 5 stars

I have not received it yet

I have not received it yet. But I was kind of confused I was given a price off 499 for 1 year. Then I heard 4 something a month? I just hung up not understanding. I can not Judge the product yet so I will see. You know dealing with old people is frustrating but just slow down and make sure we understand.

Helpful?
safars
safars
1 reviews
7 months ago
5 out of 5 stars

Great Customer Experience

Great Customer Experience Sherry was very well informed and able to provide information and answer all my questions in a very clear fashion.

Helpful?
Steve Riter
Steve Riter
1 reviews
7 months ago
5 out of 5 stars

Great customer service representatives

The people I talked to were very knowledgeable, very friendly and helped me make the proper decision for me

Helpful?
Roberta
Roberta
1 reviews
7 months ago
5 out of 5 stars

spoke to Ben at Life Station

spoke to Ben at Life Station. He was very helpful and pleasant.

Helpful?
customers
customers
1 reviews
7 months ago
3 out of 5 stars

It was easy to order & the associate…

It was easy to order & the associate was nice & polite. However, he said I would receive the device within 7 to 10 days. I chose to have payment deducted from my checking account instead of a debit or credit card to avoid having to update when they expire or are compromised. When I called to see why I hadn’t received it, I was told you have wait 7-10 to ship because I paid my checking account. This should have been explained to me when I originally called. I still have not received the devise & if I didn’t need it, I wouldn’t have ordered it.

Helpful?
bs
bs
1 reviews
7 months ago
5 out of 5 stars

a good experience

very nice, informed staff with a good sense of humor. brighten my day

Helpful?
Linda
Linda
1 reviews
7 months ago
5 out of 5 stars

I was not aware that it called each…

I was not aware that it called each time my heart rate elevated. Good thing to know. Thank you for being there.

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

The representative was very…

The representative was very informative, and clearly outlined all my program options to best suit my needs.

Helpful?
Claudette
Claudette
1 reviews
7 months ago
5 out of 5 stars

Person was very helpful Her name is Maria.

Person was very helpful, answered all my questions.

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Smooth Process in Signing Up.

The cust service rep (Maria) was great. Very professional, and guided me through the whole process with no problems and answered all questions.

Helpful?
Roberta Boyd
Roberta Boyd
1 reviews
7 months ago
5 out of 5 stars

I didn't have any knowledge about the…

I didn't have any knowledge about the device, but I was given all the information to make an informed decision

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Service rep was nice.

Service rep was nice.

Helpful?
Tom B.
Tom B.
1 reviews
7 months ago
5 out of 5 stars

Professional

Professional

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Plan is what I need at a fair price.

Plan is what I need at a fair price.

Helpful?
7 months ago
4 out of 5 stars

The great help getting it set up

The great help getting it set up

Helpful?
Jan
Jan
1 reviews
7 months ago
4 out of 5 stars

I like how they were specific with the…

I like how they were specific with the information.

Helpful?
Connie Rock
Connie Rock
1 reviews
7 months ago
1 out of 5 stars

The watch one is very heavy on your…

The watch one is very heavy on your wrist and I am afraid of hitting the button if I hit my arm on something.

Helpful?
7 months ago
5 out of 5 stars

Great customer service

Great customer service. Agent made my experience easy and understandable.

Helpful?
Nancy W.
Nancy W.
1 reviews
7 months ago
5 out of 5 stars

Very Easy

The gentleman I was on the phone with was very helpful, pleasant and attentive to my needs and questions.

Helpful?

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