LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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customer
customer
1 reviews
7 months ago
5 out of 5 stars

The person on the phone explained costs…

The person on the phone explained costs and benefits very clearly and was very informative. the

Helpful?
7 months ago
5 out of 5 stars

The alertness of their surroundings at…

The alertness of their surroundings at all times. It was better than none!

Helpful?
7 months ago
5 out of 5 stars

Pendant style fall alert versus watch option with fall alert

Sherry in customer service was extremely helpful. She was knowledgeable about all the products and whereas I had previously evaluated a pendant she determined that the watch was better for my case. I was told that the pendant be within 6 inches of my ICD inserted cardio defibrillator and-addition, I have a pacemaker. So there could be be a strong possibility that could interfere with my ICD. She converted me over to a watch, which actually has more features than the pendantand we’ll see how that works out.

Helpful?
customer
customer
1 reviews
7 months ago
1 out of 5 stars

took my money

They took my money without authorization. I had called them on April 28 and I told them that I was doing this for my brother who had five strokes and they needed my credit card so that I can hold until I got back with them and I told him do not submit this until I speak with my brother I was going today to speak with him, which is May 7 and they still took the money and now they’re said they sent out the unit and I have to wait to get it and I have to mail it back and then they will give me my money back I will never recommend this company very upset.

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Very helpful!

Very helpful!

Helpful?
A Casas
A Casas
1 reviews
7 months ago
5 out of 5 stars

Excellent explanation of service

Excellent explanation of service. Only thing not mentioned was cost of Replacement cost of $6.00 for faulty equipment.

Helpful?
7 months ago
5 out of 5 stars

The customer representative was courteous.…

The customer representative was courteous, patient and professional.

Helpful?
7 months ago
5 out of 5 stars

Very good service they explained how…

Very good service they explained how the device works and the use of the battery . It is good for three years and also the back up battery device is good for 36 hours.

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Christina was very pleasant and helpful…

Christina was very pleasant and helpful with my order. She had a lot of patience with me asking questions

Helpful?
7 months ago
5 out of 5 stars

Well I totally forgot about this

Well I totally forgot about this. How is it coming and what is the return policy?

Helpful?
Anita
Anita
1 reviews
7 months ago
1 out of 5 stars

He lied to me.

He lied to me.

Helpful?
Karen
Karen
1 reviews
7 months ago
5 out of 5 stars

Sherry was very helpful and answered…

Sherry was very helpful and answered all my questions. She was courteous and knowledgeable.

Helpful?
Kelly
Kelly
1 reviews
7 months ago
5 out of 5 stars

The representative was wonderful

The representative was wonderful. Such a good customer experience. I just wish you had an app.

Helpful?
Syndi
Syndi
1 reviews
7 months ago
5 out of 5 stars

Specialist has superb company knowledge

Maria was extremely informative and made sure to answer any of my questions and concerns. Explained all options thoroughly to help make my decision to chose this company. Looking forward to receiving our unit and testing it out!

Helpful?
Mary Held
Mary Held
1 reviews
7 months ago
5 out of 5 stars

Good experience Questions answered along with my concerns.

All my questions were answered completely. A lot of information was given to me and I like the reduced price.

Helpful?
7 months ago
4 out of 5 stars

The experience was easy

The experience was easy, and the person that helped me was very helpful.

Helpful?
Mel
Mel
1 reviews
7 months ago
5 out of 5 stars

Explained options

Explained options. Was knowledgeable. Only thing that was difficult is they spoke so fast from 'script' sometimes you couldn't keep up. Had to re-ask a couple times to make sure I understood correctly so that I could make the right choice for us. Outcome was satisfactory. Have already recommended to a friend.

Helpful?
7 months ago
5 out of 5 stars

Rep was great!!!

Rep was great!!!

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Easy to communivate

Easy to communivate Agents were not pushy or tried to upsell. Everything clearly explained

Helpful?

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