LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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Filter by rating:
Lee Farrell
Lee Farrell
1 reviews
7 months ago
5 out of 5 stars

The Best Sales Person

The sales person was so helpful and understanding

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Very knowledgeable and explained…

Very knowledgeable and explained everything.

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

EVERYONE WAS POLITE

EVERYONE WAS POLITE. AND KNEW WHAT I WAS LOOKING FOR. AND I NEEDED GPS/ FALL PROTECTION. NOW IM JUST WAITING FOR MY DEVICE TO ARRIVE. THANK YOU.!!! JOHN LUTZ BURNSVILLE MINN.

Helpful?
Donna
Donna
1 reviews
7 months ago
1 out of 5 stars

I ordered this two weeks ago and still…

I ordered this two weeks ago and still have not received my medical alert. I am beginning to feel this co.pa y is more concerned with getting their money than the customer.

Helpful?
7 months ago
5 out of 5 stars

I had a conversation with Sherry and…

I had a conversation with Sherry and got great help in understanding the system. Sherry explained everything very well to me and I signed up for your service.

Helpful?
customer
customer
1 reviews
7 months ago
4 out of 5 stars

Need to be more forthcoming with…

Need to be more forthcoming with information

Helpful?
M Embry
M Embry
1 reviews
7 months ago
5 out of 5 stars

Christina was a great help!

Christina helped through the process and answered all my questions

Helpful?
7 months ago
5 out of 5 stars

Franky was very nice and explained…

Franky was very nice and explained everything in detail. Explained options and made me feel very confident in this product

Helpful?
7 months ago
5 out of 5 stars

Sherri was very helpful AND clear on price as well as the products. Pleasant

I spoke with Sherry to get all information about the product including price. She was extremely helpful and pleasant.

Helpful?
customer
customer
1 reviews
7 months ago
4 out of 5 stars

Your rep was very pleasant and helpful

Your rep was very pleasant and helpful. My problem was the phone connection, which was difficult to hear clearly.

Helpful?
Deb
Deb
1 reviews
7 months ago
5 out of 5 stars

Justin was very helpful

Justin was very helpful, professional & polite. Sounds like it's going to be a good solution to help keep our elderly mom safer in her home. Thank you, Deb

Helpful?
7 months ago
5 out of 5 stars

The sales person was very informative

The sales person was very informative. She answered all my questions.

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Very Helpful!!

Very Helpful!!

Helpful?
7 months ago
5 out of 5 stars

I'm totally handicap senior citizen…

I'm totally handicap senior citizen fell last summer and broke my hip my doctor and family wants me having monitoring the price is right and customer service awesome 👌

Helpful?
Kathi Lohmann
Kathi Lohmann
1 reviews
7 months ago
5 out of 5 stars

Customer service was great

Customer service was great - very clear information about what was available, no aggressive sales, answered questions clearly and was empathetic to customer needs

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Everything was explained in detail and…

Everything was explained in detail and a choice was easy to make based on that information

Helpful?
customer
customer
1 reviews
7 months ago
1 out of 5 stars

No money back for return

We order equipment, was lost in the mail. Took over a month to receive it. Then was told it would cost my mother shipping to send back and get her money back. This was March 25th. After at least 6 phone calls we still have not gotten her money back. Some of the worst customer service ever.

Helpful?
George Foote
George Foote
1 reviews
7 months ago
5 out of 5 stars

They do a great job

They do a great job. I fell at midnight and they got ahold of EMT and they were here in 15 minutes. They also contacted people on my list. It paid for itself last night. I highly recommend them. Customer service is very good and helpful. A good company with people from the USA that speak excellent English.

Helpful?
7 months ago
3 out of 5 stars

The cost

a little more instruction as to the details

Helpful?
Cheri Burger
Cheri Burger
1 reviews
7 months ago
1 out of 5 stars

I purchased the device April 29

I purchased the device April 29. Today May 8 I still do NOT have the device.

Helpful?

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