poor communication between sales and…
poor communication between sales and installers, installation took 2 days, installers were required to dig in order to accommodate the height of the tanks. Sales assured that tanks would fit easily.
Leaf Home Water Solutions receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
I had the pleasure of working with Brian from Leaf Home Water Solutions to install a water filtration system in my home,...Read more
I have tried my best not to give a negative review but I honestly feel there is no other option now. Long story but here...Read more
Tyler was my installer and his helper was Austin. They did a great job and super nice. They are very professional and go...Read more
poor communication between sales and installers, installation took 2 days, installers were required to dig in order to accommodate the height of the tanks. Sales assured that tanks would fit easily.
What a difference! I see so much more comfort, especially the difference of the feel of skin and eyes. Then there's the savings of soaps and detergents. Easy to see how little the cleaning products are necessary. We should have had this system years ago!
My installer showed up exactly when he said he would. He got right to work and got the job done fast! He was very friendly, patient, and made sure all of my questions were answered before he left. A++ service!
Dan Davis came to install our water system. He was polite, exercised care inside our house and made sure there was no mess afterwards. He provided a thorough explanation of what to expect and what our responsibilities were regarding the system.
Got a great deal on a water system from leaf home. Steve Powers did awesome job on the installation. Water is perfect now.
I am very pleased with Steve Morando and Duane! They are both very knowledgeable, professional and great people person! I do not regret calling and replacing my old water filtration system. I am happy with the results.
Did not explain what to expect after installation. Did not remove old system that we paid to have removed .
Tony did a very good job and finished quick
Brad my installer is very knowledgeable and helpful. Give him a recognition award!
Great job. Well done installation
Sean was a true professional and did a great job. Highly recommend him and the company.
On 01/21/2025 I had a rep out for a consult and demo for a stair lift. We did an order. After giving it some thought I decided to cancel on 01/23/25 withinn the 3 day requirement. I had to make several phone calls 1/23 and 1/24 before I got anyone to acknowledge I was canceled. At that time I requested an email confirming cancellation and confirmation number. Today is 01/29 and still no email or call. I also reached out to the credit company and they tell me there stilll is a charge pending on my account. This issue needs resolution.
Hailey did a wonderful job of explaining everything for me. System was installed in a timely manner after the snow delay.
Both the sales person and installer were very professional and helpful.
When our dogs don’t seem too excited with our water and won’t drink, unless I clean the bowls every day thoroughly, the minute I gave them the bowl with the filtered water they couldn’t stop lapping it up. They love the water now — they drink a lot of it frequently throughout the day. That to me is a sign that only that we made our dogs, happier, but we are also making them healthier. The same goes for us. For the first time since I was a child, I can actually drink a glass pf water straight out of the faucet, and it doesn’t have a foul smell, nor aftertaste.
Joshua was very professional and got the installation done quickly. Our water is definitely softer and has less hard water effect.
The team at Leaf Home Water Solutions was fantastic. Everyone from the first Consultant to the Installer were very professional and worked in record time. They made the decision making so easy for me. Now, I can't imagine my life before not showering with soft water.
I got a follow up call from our salesman Ray to get feedback on his sales technique. I don't recall ever getting a follow up call from a salesman. We got the senior discount and a pairing installation discount with our order so the price of the system varies which is why they can't give you a price online. In our case, they had an installer available the next day. The installer Dan replaced all the plumbing for the previous softener installation and removed everything he had out. Dan answered all my questions and was a user of the leaf system himself. My water is very hard and I could tell the difference after the system was installed. Customer WSTL01353
They were prompt, professional,very knowledgeable. The installation tech was awesome also. I am so happy to have water that I can finally drink!
The sales Representative-Ty, arrived on time was very professional, knowledgeable and was very thorough explaining the system with enthusiasm. He answered all our questions. The technician Jacob- was very polite and thorough with installation and clean up and explaining the system. I must say both employees were very impressive, they were very easy to talk to and made the sale, installation easy.
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