Leaf Home Water Solutions receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
I had the pleasure of working with Brian from Leaf Home Water Solutions to install a water filtration system in my home,...Read more
I have tried my best not to give a negative review but I honestly feel there is no other option now. Long story but here...Read more
Tyler was my installer and his helper was Austin. They did a great job and super nice. They are very professional and go...Read more
I cannot say enough good things about RandyMarasco and Leaf Home Water. Randy has gone above and beyond to make sure I am happy. Any questions and he is right there with the answer. I highly recommend Randy and this company. I am very pleased. My skin doesn't itch any longer.
I love this company and the product! I couldnt ask for a better group of people to work for.
Your installer new what he was doing. He new all the short cuts everything was plum and level.but right now the water got a smell to it and I noticed a red streak in the toilet l will be calling you Monday. I love your product l know you will. Correct the problem.
Our sales person CJ was very knowledgeable and understood our need. We came up with the right system for the 2 of us. Our installer ( Patrick) also knew his stuff I asked many questions as he was installing the unit. Both were very friendly and courteous. Would recommend this company and their workers.
Our sales rep, Dan, was very cordial, informative and knowledgeable. No pressure. Kevin, our installer was awesome. He was professional, courteous and explained the operation of the system clearly. The water is much improved throughout the house and our drinking water tastes fantastic. I would not hesitate to recommend Leaf to friends and family.
My service was excellent from buying the system with Jared and installation with Vernon and Pearlie truly professional and pleasure to talk to! Thank you all for the curtesy of our home and being top notch installers!
Excellent service
Terrible company. They do not stand behind their work. System was installed improperly which allowed sediment to enter my plumbing. This caused damage to my bathtub faucet so that no water can come out. Leaf cannot fix the faucet and told me to get a plumber and they would pay. However they would not agree to this in writing. After multiple calls and emails their insurance agreed to pay $600 but plumber estimate is $1300+. They refuse to agree to pay for full amount to repair damage they caused. Customer service no longer replies to calls or emails. I call daily to the service number and am told that a manager will call within one business day. They never call. 2 months have passed. This company is the worst. Use any other filter provider. Update: Leaf will not speak to me. I have to speak to their insurance company. They only offer to pay a portion of the cost to repair the damage they caused. Why would I accept this? Why won’t Leaf just fix the damage?
Just got our Softener System installed yesterday. Install team did a good job and took care of everything before they left. Left our property the way they found it! Thank you Pearlie and Vernon And Josh back at the shop!
There was a problem with the IR light leaking and it was really fighting us on stopping it. The technician really hung in there and never gave up. Ge got it resolved and all was well.
full explanation by both sales and installer.
So far I am liking the water softener and filtration system. Our installer Dan Davis did a great job and was thorough with his work and explained the whole process.
So far I am just rating the purchase process and the installation. The sales representative, Reno, was extremely cordial, knowledgeable and professional. The installer, Connor, was also extremely cordial, knowledgeable and professional. He was also very competent and neat in accomplishing the install. He thoroughly explained what he was doing and needed to know about the operation of the system installed.
The knowledge and confidence of the installer as well as the young man who set up the appointment.
Great explanation of testing results
everything was great no issues , arrived on time
Fantastic experience from Holly, sales person to Michael, the installer. Wish I had done this years ago! Now I can drink from my tap and not have to deal with the stubborn stains and build up.
Great salesman. Disappointed twice with installer no show. Third time was a different installer and he was excellent. Installer was fast, efficient, and left my house spotless. He also explained how to operate my new water machine. Very pleased. Thank you. customer: INSTLO01316 Tech: Dan Davis
Really nice salesman and installer. Didn't take long to have it installed. Wish we would have understood the Reverse Osmosis a little more. Didn't realized it wouldn't be cold water to drink right out of the sink. The water seems soft and glad we did it!!
Quick Service (free estimate on Thursday and install on Monday) Excellent Customer Service American Owned My water is now crystal clear! Highly recommend!
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