Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	1.6	28	100%		● Low

1.6 / 5 overall

28 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jun 2025.

Last 3 months: 1.0
12-month avg: 1.5
All-time: 1.6
Category avg: 4.2

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Business Services.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Trend	Reviews
Language EmpireThis company	1.6 out of 5 (poor)	100 out of 100	1.8 out of 5 (poor)	—	28
Star-Clicks.com	3.3 out of 5 (fair)	100 out of 100	1.4 out of 5 (poor)	—	1,000
Upgrow	4.0 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	—	1,000
Totaljobs	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	—	1,000
Sproutgigs	2.5 out of 5 (poor)	100 out of 100	2.7 out of 5 (poor)	+111%	1,000

Bottom line: Language Empire is #5 of 5 on overall rating in this group. On service, Totaljobs scores higher (4.9 vs 1.8).

Marios Kotsis

1 review

Apr 14, 2022

Avoid this company

I am a Freelance Greek/English interpreter. I have worked with this company between 2017-2020. LE is an untrustworthy and unethical company, which will sacrifice with great ease the quality of service. They have shown complete disregard to the needs of the vulnerable non-English speaking service users by prioritising the company’s need for profit. They have not paid me the agreed amount, and I am still waiting to be paid in full. In May 2018 there was a crime in Doncaster area where a Greek Interpreter was required, I was the only one available and because of my price LE decided to lie to the police that they have no interpreter available. When finally decided to send me with my agreed price the victim of the crime has been discouraged and was not present to provide his testimony. In May 2020 I was assigned to interpret for a service user under a mental section. Multiple interpreters were assigned to her and could not do the job, to clarify I am not commenting on the abilities of my fellow interpreters. It is the company’s duty to identify the skill set of the interpreters and assign them based on the requirements of assignment. However what this company does, it assigns interpreters based on cost, with disregard to quality of service. When finally it was realised that I was the right interpreter for the assignment we agreed that the bookings will be at a specific price. Once they utilised me for 4 bookings on the agreed rate, then they decided with no explanation to drive the price down to about 3/5 of my original agreed rate – this new rate, was for the booking that was to assess the mental requirements of the service user. The booking was meant to be 2 hours. Even though that the booking was important, LE decided not to assign the booking to me and at the same time not to provide any interpreters for this important booking. As this is a safeguarding issue and I happen to be a professional and an ethical being, I contacted the client and offered my services for free so the vulnerable service user will have an interpreter. In total I did 1 telephone interpretation and 4 bookings with LE between May and July. I was supposed to be paid in full by August. However LE declined to pay me in full because apparently I agreed something different. I will advice any interpreters or organisations to avoid working with LE, as they are untrustworthy and unethical. If you require further information/evidence, you can contact me on the LinkedIn. Ignore the other comment I have some typos in there which I cannot correct because I cannot access and edit.

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Marios Kotsis

1 review

May 12, 2021

Unethical and untrustworthy

Hello my name is Marios Kotsis, I have worked as an interpreter with Language Empire (LE) since 2017. I am a Greek/English interpreter. LE is an untrustworthy and unethical company, which will sacrifice with great ease the quality of service. They have shown complete disregard to the needs of the vulnerable non-English speaking service users by prioritising the company’s need for profit. They have not paid me the agreed amount, and I am still chasing them. In May 2020 I was assigned to interpret for a service user under a mental section. Multiple interpreters were assigned for to her and could do the job, to clarify I am not commenting on the abilities of my fellow interpreters. It is the company’s duty to identify the skill set of the interpreters and assign them based on the requirements of assignment, however what this company does, it assigns interpreters based on cost. When finally it was realised that I was the right interpreter for the assignment we agreed that the bookings will be at a specific price. Once they utilised me for 4 bookings on the agreed rate, then they decided with no explanation to drive the price down to about 3/5 of my original agreed rate; for the booking that was to assess the mental requirements of the service user. The booking was meant to be 2 hours. Even though that the booking was important, LE decided not to give me the booking and at the same time not to provide any interpreters for this important booking. As this is a safeguarding issue and I happen to be a professional and an ethical being, I contacted the client and offered my services for free so the vulnerable service user will have an interpreter. In total I did 1 telephone interpretation and 4 bookings with LE between May and July. I was supposed to be paid in full by August. However LE declined to pay me in full because apparently I agreed something different. I will advice any interpreters or organisations to avoid working with LE, as they are untrustworthy and unethical. If you require further information/evidence, you can contact me via Google where I have also placed a review there, and my contact details are visible.

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Faryaal Azam - Ahmed

1 review

Oct 29, 2018

Worst ‘interview’ process ever

Absolutely shambles of a company I was put through 2 interviews and 1 taster day for a low paid and low skilled job although I was over qualified for the role. 2 colleagues, 1 Hr advisor (who has no real authority by the looks of it) and another ‘Senior’ management made false promises of the fact that I would be successful and I was excellent for the role. HR advisor was unable to make any decisions for her role and I was strung along with no real discussion of the outcome and of course my wasted days. I find the whole company unprofessional and discriminating. The interview consisted of multiple question of whether I had any long term health issues. That is something personal and not up for disclosure. I think the company uses information as such to choose people for the job. Not only that, they take personal Id from you and photocopy it. In my years of employment never have I been in a position where a Company does this. Clearly, it shows how much of an amateur business this is. Another point to note is the fact they backtrack so many things without any reason or even have the manners to inform. A interview with the Ceo (whose name was never provided to me) was changed only when I had arrived. I was then told that he would not be making it but someone from Senior management will now take over. I was not informed of this prior to attending. I was provided with a role of Contact Management by that person which may be offered and I would attend the taster day to see whether I enjoyed it or not. I was then told on the day that they have revoked this option from me. Again, with no prior acknowledgement and no real explanation. During my taster day experience I found that the company employed young, unskilled and uneducated staff. Managers who did not dress accordingly, constant bickering amongst staff, and no real professionalism amongst anyone. I was not given any sort of guidance throughout this wasted hour and half and at the end they were so quick to push me out of the door. Funnily, there was no judgment of my skills on this day so to find they rejected me following this was absolutely laughable. For the two interviews prior to this they did nothing but constant praise and promises of roles. Clearly they weren’t happy with the fact that I was more skilled and aware than them and the rest of the company. I wasted much of my time with this horrible and useless company. I hope no one else will. This is not a company which wants to hire someone for the job, they have ample time and efforts to waste someone’s time and then assume they will work for peanuts. Disgusting.

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Month	Average	Reviews
Jul 24	1.0	1
Aug 24	—	0
Sep 24	1.0	1
Oct 24	3.0	2
Nov 24	—	0
Dec 24	—	0
Jan 25	1.0	2
Feb 25	—	0
Mar 25	—	0
Apr 25	—	0
May 25	1.0	1
Jun 25	1.0	1

Language Empire reviews & trust report

Language Empire has a poor customer experience.

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top complaintsof 24 negative reviews

How it compares

Reviews

Customer reviews (28)

Very poor agency

Stay away from this agency

DON'T BOTHER

Alternatives to Language Empire

Star-Clicks.com

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Totaljobs

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The CrowdTrust Experience⭐

A very very poor organisation for…

LOOK HERE SCAMMER ALRET!!!

Ridiculous pay

Paying their staff less then minimum…

Zero communication skills

Unethical, untrustworthy, greedy, unorganised company

By far the filthiest treatment ever!

Untrustworthy and unethical company!

Avoid this company

Unethical and untrustworthy

I would give Language Empire no stars…

I would be repeating what others…

Unprofessional way of dealing with issues

Worst Company I ever worked for! Not recommended

Worst ‘interview’ process ever

I have worked for this company for 4 months

Unacceptable Service

About Language Empire

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