Great customer service
Great customer service

10 months ago
Excellent customer service. AIMEN persisted to get a listing complete in record time after issues with the users on the account. Thank you.
Great customer service
After experiencing technical issues uploading documents and a few phone calls speaking to various people who were not quite so helpful and quick to fob me off with excuses. I then spoke to Della Randall, who was extremely helpful and did all she could to help including a Teams call and the problem was resolved. A huge thank you to Della
This website is poorly ran or the people who own it don’t care. Won’t let me change my CV, won’t let me update a new one. On my laptop and iPhone says there was a problem. Then it constantly logs me in and out.
Excellent customer service. AIMEN persisted to get a listing complete in record time after issues with the users on the account. Thank you.
Excellent service, very professional and polite
I spoke with Kirsty who was polite and patient. Her guidance was excellent and she is a credit to the Company.
Super helpful and responsive and was able to assist with my query.
Very helpful and supporting
The person on the call helped solve the issues and then provided additional support and advice.
Staff listen and offer help
Really helpful and sorted out my account query quickly on the phone. 5 stars.
Great support for an IT issue. Thanks.
Really quick and accurate help in uploading my CV and updating my profile
1234567890
Created an account but cannot create a profile or upload a CV. All I get is ''well, that wasn't supposed to happen!' Pretty useless. I have tried different browsers but no change.
I spoke to a customer agent at caterer.com and she was, polite, friendly and helpful.
You have been very quick and efficient with sorting my query. This is very much appreciated.
The worst search engine on any job search web site, completely useless, you type "labourer", there will be 2 labouring jobs and tons of other random jobs that have anything to do with labouring... avoid this site
Aimen Asif provided the required information to sort the issue. It was a quick reply and the problem was solved quickly. No hassles.
Customer Service is always brilliant, they always sort out any issues we are having in minutes!
Based on analysis of 26 reviews rated 1-2 stars for Totaljobs
“Created an account but cannot create a profile or upload a CV”
“The service person I deal with, is helpful to a certain degree but this is only communicated on email, so you only ge...”
“The "helpline" will just tell you to check their FAQ, but their FAQ is useless, so therefore I'm giving my feedback here”
“The "helpline" will just tell you to check their FAQ, but their FAQ is useless, so therefore I'm giving my feedback here”
“I went on this site to look for jobs and every single job I've clicked on and tried to apply it said the job was clos...”
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Totaljobs is a prominent online job board that connects job seekers with employers across various industries in the United Kingdom. The platform provides a user-friendly interface where individuals can search for job opportunities, upload their CVs, and receive tailored job alerts based on their preferences. Totaljobs caters to a diverse audience, including recent graduates, seasoned professionals, and employers looking to fill vacancies in their organizations. The company offers a range of services designed to streamline the hiring process for both candidates and businesses. Employers can post job listings, access a vast pool of candidates, and utilize recruitment tools to enhance their hiring strategies. Totaljobs aims to facilitate the employment journey by providing valuable resources, including salary guides and career advice, to help job seekers make informed decisions in their job search.
Totaljobs receives overwhelmingly positive feedback, with many reviewers praising the excellent customer service and helpful staff. Consumers frequently highlight the responsiveness and professionalism of agents like Della Randall and Kirsty, who provide effective support and guidance. However, there are notable complaints regarding the website's functionality, with some users experiencing significant issues when trying to upload their CVs or create profiles. A few reviewers describe the site as poorly managed, citing frustrations with job search results that do not align with their queries. Despite these technical challenges, the majority of users appreciate the assistance they receive and the overall service quality. Overall, Totaljobs is viewed positively, though improvements to the website's performance are needed.
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