Review summary

Irwin Mitchell is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Katie and Flora were exceptionally…

Katie and Flora were exceptionally good. They both took the time to explain everything I didn’t understand. They was both helpful and accommodating. They was always able to help me with anything I needed. They were flexible with my schedule and communicated with me well.

P
My claim started over 3 and a half…

My claim started over 3 and a half years ago. Deborah and her associates have been incredible since day 1, always very patient with myself and the communication was impeccable, if I ever needed clarification on any matter they were outstanding in explaining in a way I understood. They fought for me and that I will forever be grateful for.

C
Kate has been absolutely amazing from…

Kate has been absolutely amazing from day one! She’s so supportive explaining everything and guiding us through the whole process, showing genuine compassion & care, whilst maintaining her professionalism. Kate’s shown so much dedication to our case, to achieve great results. We really can’t thank her enough & couldn’t have wished for better!!

LG
Great experience working with Irwin Mitchell

Working with Irwin Mitchell on bringing a discretionary trust to a close was a very positive and reassuring one. We had no previous experience of dealing with a trust, but we were guided through the process with comprehensive information and explanations, that we could all understand and act upon. Our contact at Irwin Mitchell was very efficient, easy to communicate with, and had a very good knowledge of this legal area. Thank you for making this process so painless!

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Showing 851 - 860 of 996 reviews
LE
5 out of 5 stars

Compassionate and Expert Advice...

I cannot express enough how grateful I am for the support and guidance I received from Claire Oxendale during my divorce. From my very first consultation, Claire showed professionalism, empathy, and a deep understanding of the emotional and legal complexities involved. Claire was always prompt with communication, patiently answering all my questions and making sure I understood every step of the process, which gave me confidence that I was making the right decisions. Throughout what could have been a very stressful experience, Claire made me feel supported and well-informed every step of the way. I highly recommend Claire to anyone seeking reliable, compassionate, and expert legal advice during such a challenging time.

Date of experience: December 17, 2024

SH
5 out of 5 stars

Husband inquest and medical negligence claim

When we first got in contact with Irwin Mitchell they were helpful from the start I don’t think we would got through the whole process without the help of Ayse and her team they were there answer any questions we had and went above and beyond for everything we asked. Would not have trusted any other team to take my husbands case

Date of experience: December 17, 2024

L
5 out of 5 stars

Professional yet compassionate! Highly recommend!

After suffering PTSD, Faisal Ali who represented me triumphed in securing a settlement! He has shown not just professionalism from day one but also a high level of compassion and made all aspects of my case as easy as possible during an extremely traumatic time. Faisal ensured I received financial compensation that reflected my level of injury and to cover for my future. I am so happy he represented me and I wouldn’t hesitate to recommend Irwin Mitchell to anybody in the future.

Date of experience: December 17, 2024

LH
5 out of 5 stars

Perfect experience throughout every stage!

I had an amazing experience with Irwin Mitchell. After suffering a traumatic brain injury a few years ago, they have helped oversee both my legal case and my rehabilitation to get me back to some sort of normality in life again. I would like to thank Sarah Griggs, Stephanie Edwards and Amy Lee in particular for all of their hard work and help in getting me the best possible outcome to help and aid my future. Thankyou!

Date of experience: December 16, 2024

c
5 out of 5 stars

The straight forward and prompt…

The straight forward and prompt communication. REbecca was very understanding and lways fully explained "Things", helping myself what, at times, I was quite anxious and angry. Really very good service indeed.

Date of experience: December 16, 2024

RL
1 out of 5 stars

Ghosting behaviour from this firm.

l understand why this company has many low reviews. ln a current dispute with a training provider, l was informed that the legal adviser J.P. was asking me to clarify my claims and the resolution l am seeking, along with my basis for a breach of contract claim. Those claims were fully provided to the training provider, the operation manager and to the centre director last year and they were available to J.P. to be viewed and to provide me with a response. Then they made further requests which l emailed to and further clarifications with evidence on the dates stated on the previous emails conversation. Everything is recorded. This advisor has full access to those files but now that they received what they have been asking me for months, out of the blue they are acting "silent", namely this advisor is "ghosting" me. This is not the professionalism you expect. Again, this is London in 2024.

Date of experience: December 16, 2024

S
5 out of 5 stars

Highly recommended

Emma and her team made an extremely difficult time that bit easier. The service we received was extremely professional, we were always kept informed and the patience, empathy and understanding of the team was faultless. We cannot thank them enough for the support they have given us to ensure that my daughter has some security for her future after a horrendous accident. Everything was made clear, there was no hidden costs, genuine honest people.

Date of experience: December 16, 2024

RO
5 out of 5 stars

Very impressed

I have been very impressed with the service I have received with Irwin Mitchell. The team, Darren Adams in particular, have remained supportive and professional throughout. They have have been accessible and able to answer all my questions in detail - testament to their expertise. Beyond this, they have been empathetic and I had no doubt that they had my best interests at the core of their work - this was hugely reassuring as I was navigating a difficult period of my life during my case. I would have no hesitation hiring Irwin Mitchell and Darren Adams in particular in the future and would 100% recommend the service.

Date of experience: December 16, 2024

c
5 out of 5 stars

Irwin Mitchell MOD Claim

The team at Irwin Mitchell supported and guided me throughout the claim process with the utmost professionalism. A special thank you to Victoria who was always willing to explain the direction we would go. Achieving the result with a successful claim, I am able to support my family and continue to build a better future.

Date of experience: December 16, 2024

AB
5 out of 5 stars

The legal team was incredibly…1st class, lead by Katie Warner

The legal team was incredibly professional and knowledgeable. They guided me through every step of the process with confidence and expertise. Their depth of legal knowledge and ability to explain complex matters in simple terms was truly impressive. I appreciated their clear and timely communication throughout my case. They kept me informed and made sure I understood all my options. The team lead by Katie Warner was always available to answer my questions and provided detailed updates regularly. They truly cared about my case and went above and beyond to ensure the best outcome for me. I felt supported and valued as a client, thanks to their dedication and personal attention. They handled my case efficiently and delivered excellent results beyond my expectations. Their empathy and understanding made a challenging time much easier for me to navigate. They were not just lawyers—they were compassionate advisors who truly cared about my well-being. Allan

Date of experience: December 16, 2024

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