Trusty
I've always been able to reach out to this company and get 110% what I asked for at an affordable cost and timely manner.
Inked Gaming is a prominent supplier of custom and pre-designed gaming accessories, catering to gamers seeking to personalize their gameplay experience. The company's product range includes playmats, mousepads, dice bags, and more, designed to enhance both the aesthetic and functional aspects of gaming. With a commitment to vibrant colors and quality printing, Inked Gaming ensures that each item reflects the individuality of its customers. Targeting avid gamers and art enthusiasts, Inked Gaming also supports artists through its Artist Program, allowing creators to showcase their designs and earn commissions on products featuring their artwork. This initiative not only enriches the product offerings but also fosters a community of creativity within the gaming space. For those looking to express their unique style through gaming accessories, Inked Gaming provides an accessible and diverse selection of customizable options.
Inked Gaming receives a mixed response from customers, with many praising the great quality of their custom playmats and mousepads. Reviewers highlight the excellent materials, stitching, and printing, often expressing satisfaction with their purchases over the years.
However, a significant number of consumers report severe issues with order fulfillment and communication. Many express frustration over long wait times, with some waiting several months without receiving their items or any meaningful updates from customer service. Complaints about unresponsive support and difficulties in obtaining refunds are common, leading to sentiments of distrust among frustrated customers. While some loyal customers continue to appreciate the product quality, the ongoing issues with order management and communication tarnish the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 123 | 100% | -2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.3 | 87 |
| Jun 25 | 2.1 | 11 |
| Jul 25 | 1.9 | 12 |
| Aug 25 | 1.6 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 123 most recent reviews.
“Great quality custom mats We've made several purchases with Inked Gaming and it was usually for custom playmats with...”
“I waited 7 months for the last part of my order only for it to arrive in dismal quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.8 out of 5 (good) | 2.5 out of 5 (poor) | — | 123 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.4 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 4.2 out of 5 (good) | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Inked Gaming is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 2.5).
123 reviews of Inked Gaming. Filter by what matters to you.
I've always been able to reach out to this company and get 110% what I asked for at an affordable cost and timely manner.
Placed the order around December, the item arrived in January, which sounds like a lot. But it was shipped from the US to Australia as a gift. Between making a custom printed item and shipping, it made it in pretty geed time as Inked was going through company problems. The print on the custom art desk mat turned out beautiful and durable. I also used Inked in 2022 for a custom art Yu-Gi-Oh playmat and it turned out pretty great. 5 star on that one. Aside from delays during internal issues, this company has been nothing but good to me.
I've ordered a few times from Inked, and while there was a slight wait on an order, the results have always been worth it; the playmates I ordered were vibrant, well made and most importantly were a hit with my friends (who they were gifts for). The one time I've reached out to customer service, the reply was quick and addressed all my concerns.
Quick answers to the questions people ask most.
Processing times can vary based on demand and the specifics of your order. For exact details, please check the website or contact customer support.
If your order has not arrived, we recommend reaching out to customer support for assistance. They can provide updates on your order status.
Return policies may differ by product type. For detailed information on returns, please visit the website or get in touch with customer service.
Yes, tracking information is usually provided via email once your order ships. If you haven't received this, please contact customer support for help.
You can contact customer support through the contact form on our website. Please allow some time for a response.
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 33% are 1–2★.
Website is great and easy to use. Products are of great quality as always. Other than being a little bogged down/ slow with processing and shipping everything was good. Please note my purchase took place during a large sale, so some delayed processing was expected.
I'm a trading card group breaker and have used Inked Gaming for my breaker mats. I won't go anywhere else! Their work and communication is always top knotch!
Inked Gaming was extremely helpful when I was getting my playmat printed. The bleed and resolution was a concern and we had to do multiple pass backs to get it just right. They were very patient with me and prioritized my satisfaction of the design.
Ordered a custom mouse pad. The image turned out great and I really appreciate the different size options. Would definitely order again.
I ordered a mat during their black Friday sale in November of 2024 and as of May 2025, it still hasn't shipped. Furthermore, their selection of in-house mats are littered with bad AI art and there's no way of easily filtering out this garbage. I WANT to like this store and support independent business owners but this feels like such a poorly managed operation.
The customization on mats makes this the best experience I've had when it comes to my TCG adventure! I've come back time after time to make my mats for friends and family! The quality is amazing and the print comes out beautiful! Next playmat to create will be Yu-Gi-Oh!
I have never placed an order with this company before, and I cannot guarantee I ever will. I placed an order in January. We are approaching the end of May and I still have not received it. Having delays, I understand, but the lack of communication is staggering. I reach out at either the beginning or the end of the month for an update. I have not received an email in over a month. I cannot even cancel if I want to.
The selection and quality of Inked Gaming's products are the best, and they are currently working hard to improve their customer service. In the past, their communications and efficiency has been spotty, but they have acknowledged and are working to do better. I wouldn't hesitate to order from them again.
I have gotten two custom mats from them. The quality was top notch, and the oldest of the two years later is still holding up extremely well.
Game mats were great quality and look amazing. Shipped on time and prices were good.
Communication still sucks…I again am past my expected ship date and again have gotten no communication on my order. I try using the support bot but I end up being left on read with a email sent asking how we did. I wanted to give in gaming another chance because I knew with the holidays it was rough for them, but after this experience, I am done.
They were very efficient with the order and it was pretty good quality
This review was long over due. I ordered my playmats back in early November and was not shipped until mid March. This happened to many many customers and although I understand the situation, it was a poor 1st time experience. But this review isn't about the poorly planned forecasting or inventory management, this review is primarily about the quality. This company had build a reputation of have the best quality playmats. Only hearing about them in passing, I decided to make a purchase and was greatly disappointed. The color of the image wasnt as clear and vibrant as I had hoped. The the top of the play mat was poorly cut. Uneven. Like it had excess and quickly got a pair of scissors to trim it and very uneven. I bought another playmat on Amazon, using the SAME unmodified image. I not only received it within 2 weeks but the colors were more vibrant and sharper. Very clear and obvious especially on a side by side comparison. I'm more than willing to give inked gaming another chance but won't be for awhile.
I bought one mat on a whim and in the time since have gifted 3 and bought 5 more. Quality is great, art is clear and perfect. The cryptid newspaper ones are my personal favorites! Absolutely reccomend these guys!
Inked Gaming is a prominent supplier of custom and pre-designed gaming accessories, catering to gamers seeking to personalize their gameplay experience. The company's product range includes playmats, mousepads, dice bags, and more, designed to enhance both the aesthetic and functional aspects of gaming. With a commitment to vibrant colors and quality printing, Inked Gaming ensures that each item reflects the individuality of its customers. Targeting avid gamers and art enthusiasts, Inked Gaming also supports artists through its Artist Program, allowing creators to showcase their designs and earn commissions on products featuring their artwork. This initiative not only enriches the product offerings but also fosters a community of creativity within the gaming space. For those looking to express their unique style through gaming accessories, Inked Gaming provides an accessible and diverse selection of customizable options.
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