Inked Gaming is a prominent supplier of custom and pre-designed gaming accessories, catering to gamers seeking to personalize their gameplay experience. The company's product range includes playmats, mousepads, dice bags, and more, designed to enhance both the aesthetic and functional aspects of gaming. With a commitment to vibrant colors and quality printing, Inked Gaming ensures that each item reflects the individuality of its customers. Targeting avid gamers and art enthusiasts, Inked Gaming also supports artists through its Artist Program, allowing creators to showcase their designs and earn commissions on products featuring their artwork. This initiative not only enriches the product offerings but also fosters a community of creativity within the gaming space. For those looking to express their unique style through gaming accessories, Inked Gaming provides an accessible and diverse selection of customizable options.
Inked Gaming receives a mixed response from customers, with many praising the great quality of their custom playmats and mousepads. Reviewers highlight the excellent materials, stitching, and printing, often expressing satisfaction with their purchases over the years.
However, a significant number of consumers report severe issues with order fulfillment and communication. Many express frustration over long wait times, with some waiting several months without receiving their items or any meaningful updates from customer service. Complaints about unresponsive support and difficulties in obtaining refunds are common, leading to sentiments of distrust among frustrated customers. While some loyal customers continue to appreciate the product quality, the ongoing issues with order management and communication tarnish the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 123 | 100% | -2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.3 | 87 |
| Jun 25 | 2.1 | 11 |
| Jul 25 | 1.9 | 12 |
| Aug 25 | 1.6 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 123 most recent reviews.
“Great quality custom mats We've made several purchases with Inked Gaming and it was usually for custom playmats with...”
“I waited 7 months for the last part of my order only for it to arrive in dismal quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.8 out of 5 (good) | 2.5 out of 5 (poor) | — | 123 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.4 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 4.2 out of 5 (good) | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Inked Gaming is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 2.5).
123 reviews of Inked Gaming. Filter by what matters to you.
I ordered a custom play mat on January 14th. As of writing this review, it is May 29th. I have sent multiple emails, half of which were met with automatic bot responses. I still do not have my play mat. I have yet to receive a refund or any compensation for this insane unprofessionalism.
I used to use Inked Gaming to load up my friends with mats and dice bags and all sorts of stuff for the holidays. I've had custom mats printed with my own designs, commissioned works, and more. I recently was going to order a grip of playmats of another personal design as gifts for some long distance friends, and decided against it for a numer of reasons. Price being one, which is of no real fault of the seller. But now, almost everywhere I look on this website, the sheer amount of AI garbage allowed to be posted and sold here as original art has completely halted my support for this company.
Constant talk of "fixing the company" yet the owner takes home the same, if not more, amount of money. Greed will continue to ruin this company. Don't expect to see your order until the owner announces their own pay cut.
Quick answers to the questions people ask most.
Processing times can vary based on demand and the specifics of your order. For exact details, please check the website or contact customer support.
If your order has not arrived, we recommend reaching out to customer support for assistance. They can provide updates on your order status.
Return policies may differ by product type. For detailed information on returns, please visit the website or get in touch with customer service.
Yes, tracking information is usually provided via email once your order ships. If you haven't received this, please contact customer support for help.
You can contact customer support through the contact form on our website. Please allow some time for a response.
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 33% are 1–2★.
I ordered my play mat, on January 27, 2025, it is now May 26, 2025. I have emailed them over a dozen of times, with no response to any of my emails, no response to any of the order updates, and no feedback from their team on when my order will be completed. very very very poor customer service and all around experience for my first time using this company. I won’t be ordering again ever.
Inked Gaming recently asked for a review to help rebuild trust. Unfortunately, I can’t in good faith leave a positive one. My order took far too long to arrive—despite placing it over 2.5 months before Christmas, it still didn’t show up in time. What made it worse was the lack of communication. I reached out multiple times for updates and received little to no helpful information in return. No proactive status updates, no sense of urgency. It felt like once they had my money, I was on my own. Buyer beware—especially if you're ordering for a time-sensitive occasion.
I placed an order in January of 2025 and it is now August and have not received my purchased item nor have I received any communication since April. They are 100% a scam.
Been waiting for over month, but that's not my main issue. It's the fact that I get radio silence when I ask about my order status and only get a bot response when I ask about a refund. Don't waste your time with this company.
They did not ship my order nor did they ever communicate with me.
I placed an order on June 25th. I got a notification about how it would be about 15 days to ship, which I understood and accepted. After 27 DAYS I ask for an update and was told it was in final stages and would be shipped in the next week. I then waited two weeks for my order to actually ship and now it has arrived after 7 weeks of waiting and respectfully asking for updates the whole time!
They sent me the incorrect style of product. I mailed it back to return and they never put money back to my card and ignored my inquiry about it.
Warning! Do not buy from this company. I ordered 2 months ago and has not received my order or even a reply to my emails.
I ordered a mat for my son back in March 2025, it is now August 7th, and it has yet to come. I have reached out to them 4 times, and only the first time got a response. I have this feeling I have lost the $55 I spent with this company.
I waited 7 months for the last part of my order only for it to arrive in dismal quality. When I raised the concern in an email to support, all of a sudden they can't be bothered to respond to me anymore. I've tried reaching out multiple times now on my issue and never got a response. I can't recommend them to anyone.
Extremely disappointed with Inked Gaming. I placed a custom playmat order on July 22, 2025, and as of now, it still hasn’t been processed, shipped, or canceled. I’ve reached out multiple times through their website, social media, and email—not a single response. Even more concerning, there are multiple Reddit threads and posts across MTG, Pokémon, and other TCG forums where people are sharing the exact same experience—orders left in limbo, zero communication, and suspicions that the company has shut down. This wasn’t just any product—my order was a sentimental custom playmat using original art, and their silence is not only frustrating, it’s unprofessional. I’ve since had to open a dispute with my bank to recover the money. Given the lack of service, transparency, and growing reports of abandonment, I strongly recommend avoiding Inked Gaming. Do your research and look at what others are saying—this is not an isolated incident.
I placed an order on July 2. Received an email about the longer wait times due to high demand, totally understandable. That email also stated that it would take UP TO 15 business days to process and ship. It is now August 2nd, well past those 15 business days. I've sent 2 emails asking for any type of update and have received zero responses. Hire more people if you're this far behind. Your current business model is absolute trash.
This company exists as a scam only at this point. They have failed to fulfill an order from December 2024 and are continuing to ignore the several emails I have sent requesting updates and / or a refund.
Ordered a mouspad in January and emailed customer service multiple times about where it was, never any response other than automated bs. Finally got fed up near the end of July almost 7 months later still with no mouse pad and just cancelled it and got a refund.
Where to begin... I sent a order for a mousepad i january, its now july and Ive just now gotten it after sending a reminder to their customer service TWICE! First time they sent that there was a small delay and that I would get a discount code that i still havent gotten. terrible service and expensive products so just go somewhere else.
I ordered my playmat on February 13th 2025, at time of writing is is July 14th. I had multiple emails explaining that there were delays and that my order was still in the pipeline, but 5 months is ridiculous. When I went to request a refund I received no response. Looking into it I have seen other cases of people not receiving their orders or a refund. Though Inked Gaming is one of the top results, when you scroll further you can often see many posts on various forums warning people to avoid their services.
Inked Gaming is a prominent supplier of custom and pre-designed gaming accessories, catering to gamers seeking to personalize their gameplay experience. The company's product range includes playmats, mousepads, dice bags, and more, designed to enhance both the aesthetic and functional aspects of gaming. With a commitment to vibrant colors and quality printing, Inked Gaming ensures that each item reflects the individuality of its customers. Targeting avid gamers and art enthusiasts, Inked Gaming also supports artists through its Artist Program, allowing creators to showcase their designs and earn commissions on products featuring their artwork. This initiative not only enriches the product offerings but also fosters a community of creativity within the gaming space. For those looking to express their unique style through gaming accessories, Inked Gaming provides an accessible and diverse selection of customizable options.
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