The mats look great
The mats look great! Shipping took a long time, but the end result was worth it.
Inked Gaming is a prominent supplier of custom and pre-designed gaming accessories, catering to gamers seeking to personalize their gameplay experience. The company's product range includes playmats, mousepads, dice bags, and more, designed to enhance both the aesthetic and functional aspects of gaming. With a commitment to vibrant colors and quality printing, Inked Gaming ensures that each item reflects the individuality of its customers. Targeting avid gamers and art enthusiasts, Inked Gaming also supports artists through its Artist Program, allowing creators to showcase their designs and earn commissions on products featuring their artwork. This initiative not only enriches the product offerings but also fosters a community of creativity within the gaming space. For those looking to express their unique style through gaming accessories, Inked Gaming provides an accessible and diverse selection of customizable options.
Inked Gaming receives a mixed response from customers, with many praising the great quality of their custom playmats and mousepads. Reviewers highlight the excellent materials, stitching, and printing, often expressing satisfaction with their purchases over the years.
However, a significant number of consumers report severe issues with order fulfillment and communication. Many express frustration over long wait times, with some waiting several months without receiving their items or any meaningful updates from customer service. Complaints about unresponsive support and difficulties in obtaining refunds are common, leading to sentiments of distrust among frustrated customers. While some loyal customers continue to appreciate the product quality, the ongoing issues with order management and communication tarnish the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 123 | 100% | -2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.3 | 87 |
| Jun 25 | 2.1 | 11 |
| Jul 25 | 1.9 | 12 |
| Aug 25 | 1.6 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 123 most recent reviews.
“Great quality custom mats We've made several purchases with Inked Gaming and it was usually for custom playmats with...”
“I waited 7 months for the last part of my order only for it to arrive in dismal quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.8 out of 5 (good) | 2.5 out of 5 (poor) | — | 123 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.4 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 4.2 out of 5 (good) | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Inked Gaming is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 2.5).
123 reviews of Inked Gaming. Filter by what matters to you.
The mats look great! Shipping took a long time, but the end result was worth it.
Great mats. It took a while getting in but I haven't had a problem since and they're really good quality. I would buy again.
I’ve been using Inked Gaming for years. From the custom scythe playmat I first bought from them, playmats I’ve submitted images for, to full desk mouse pads for work and home they have always come through for me. The selection of artwork has always been second to none.
Quick answers to the questions people ask most.
Processing times can vary based on demand and the specifics of your order. For exact details, please check the website or contact customer support.
If your order has not arrived, we recommend reaching out to customer support for assistance. They can provide updates on your order status.
Return policies may differ by product type. For detailed information on returns, please visit the website or get in touch with customer service.
Yes, tracking information is usually provided via email once your order ships. If you haven't received this, please contact customer support for help.
You can contact customer support through the contact form on our website. Please allow some time for a response.
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 33% are 1–2★.
My experience with inked is that they keep communication open and keep the customer engaged and aware of what is going on with their order with them. If they can keep this as an hour integral part of the business model and acumen, they will prosper.
I ordered my play mat, on January 27, 2025, it is now May 26, 2025. I have emailed them over a dozen of times, with no response to any of my emails, no response to any of the order updates, and no feedback from their team on when my order will be completed. very very very poor customer service and all around experience for my first time using this company. I won’t be ordering again ever.
Playmat was better than expected! Extremely vibrant and clear with incredible service start to finish.
Anything I've ordered in the past has always been great. The mat's hold up great.
Inked gaming has great products. I love my MTG mat, and can’t wait to buy another one.
I've been using Inked for customized gaming accessories for many years now, and regardless of any product delays, they have always come through with exactly what I requested. The most recent delays were unfortunate, but due to the political climate that has made shipping materials more complicated, I can't blame this company for late deliveries. I love the work that goes into these customized orders, and I would by far rather continue support for this excellent company than suffer with boring, standardized, and poorer quality products by other companies like UltraPro.
When I ordered with them it was a custom MTG mat for my growing discord server. The product came out great. Everyone was thrilled about it. They may have misstepped over the last year. But if they say they are rebuilding and fixing it. I believe them. Give them a chance because they can make great products. They have done it before.
My order arrived quickly and safely packaged. The playmats are great quality and the images were clean with vibrant colors that really pop. Their playmat bags are also nicely stitched and are made from a nice tough material. Absolutely worth the money if you are looking for something unique and tailored to your interests!
Ordered a custom game mat. Delivery was delayed, but was worth the wait. The colors were vibrant and the image sharp. I am excited to use it on our next charity board game stream.
Inked Gaming recently asked for a review to help rebuild trust. Unfortunately, I can’t in good faith leave a positive one. My order took far too long to arrive—despite placing it over 2.5 months before Christmas, it still didn’t show up in time. What made it worse was the lack of communication. I reached out multiple times for updates and received little to no helpful information in return. No proactive status updates, no sense of urgency. It felt like once they had my money, I was on my own. Buyer beware—especially if you're ordering for a time-sensitive occasion.
Good communication and variety of product
They have made me a few playmats. Not the fastest shipping but the playmats always come out great give them a shot you will love your playmat.
I placed an order in January of 2025 and it is now August and have not received my purchased item nor have I received any communication since April. They are 100% a scam.
Great quality custom mats We've made several purchases with Inked Gaming and it was usually for custom playmats with our own artwork. The quality of the materials, stitching, and printing have always been top notch. We've used our mats for a couple years now and they're holding strong with no signs of fraying or fading.
Been waiting for over month, but that's not my main issue. It's the fact that I get radio silence when I ask about my order status and only get a bot response when I ask about a refund. Don't waste your time with this company.
They did not ship my order nor did they ever communicate with me.
I placed an order on June 25th. I got a notification about how it would be about 15 days to ship, which I understood and accepted. After 27 DAYS I ask for an update and was told it was in final stages and would be shipped in the next week. I then waited two weeks for my order to actually ship and now it has arrived after 7 weeks of waiting and respectfully asking for updates the whole time!
Inked Gaming is a prominent supplier of custom and pre-designed gaming accessories, catering to gamers seeking to personalize their gameplay experience. The company's product range includes playmats, mousepads, dice bags, and more, designed to enhance both the aesthetic and functional aspects of gaming. With a commitment to vibrant colors and quality printing, Inked Gaming ensures that each item reflects the individuality of its customers. Targeting avid gamers and art enthusiasts, Inked Gaming also supports artists through its Artist Program, allowing creators to showcase their designs and earn commissions on products featuring their artwork. This initiative not only enriches the product offerings but also fosters a community of creativity within the gaming space. For those looking to express their unique style through gaming accessories, Inked Gaming provides an accessible and diverse selection of customizable options.
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