Inked Gaming is a prominent supplier of custom and pre-designed gaming accessories, catering to gamers seeking to personalize their gameplay experience. The company's product range includes playmats, mousepads, dice bags, and more, designed to enhance both the aesthetic and functional aspects of gaming. With a commitment to vibrant colors and quality printing, Inked Gaming ensures that each item reflects the individuality of its customers. Targeting avid gamers and art enthusiasts, Inked Gaming also supports artists through its Artist Program, allowing creators to showcase their designs and earn commissions on products featuring their artwork. This initiative not only enriches the product offerings but also fosters a community of creativity within the gaming space. For those looking to express their unique style through gaming accessories, Inked Gaming provides an accessible and diverse selection of customizable options.
Inked Gaming receives a mixed response from customers, with many praising the great quality of their custom playmats and mousepads. Reviewers highlight the excellent materials, stitching, and printing, often expressing satisfaction with their purchases over the years.
However, a significant number of consumers report severe issues with order fulfillment and communication. Many express frustration over long wait times, with some waiting several months without receiving their items or any meaningful updates from customer service. Complaints about unresponsive support and difficulties in obtaining refunds are common, leading to sentiments of distrust among frustrated customers. While some loyal customers continue to appreciate the product quality, the ongoing issues with order management and communication tarnish the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 123 | 100% | -2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.3 | 87 |
| Jun 25 | 2.1 | 11 |
| Jul 25 | 1.9 | 12 |
| Aug 25 | 1.6 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 123 most recent reviews.
“Great quality custom mats We've made several purchases with Inked Gaming and it was usually for custom playmats with...”
“I waited 7 months for the last part of my order only for it to arrive in dismal quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.8 out of 5 (good) | 2.5 out of 5 (poor) | — | 123 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.4 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 4.2 out of 5 (good) | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Inked Gaming is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 2.5).
123 reviews of Inked Gaming. Filter by what matters to you.
I’ve been waiting for my order for over 5 months. This whole time their communication was pretty horrible, I can’t get responses or I’ve requested a refund, but haven’t gotten any sort of response for over 2 weeks.
Ordered 3 playmats and a bag in January. I have had no customer service outside of an ai chatbot, it's impossible to get a hold of anyone. This company clearly is not capable of fulfilling orders right now. Regardless, they continue to accept new orders and icing on the cake I'm still receiving emails for promotions and sales. Disgusting
Good mousepads
Quick answers to the questions people ask most.
Processing times can vary based on demand and the specifics of your order. For exact details, please check the website or contact customer support.
If your order has not arrived, we recommend reaching out to customer support for assistance. They can provide updates on your order status.
Return policies may differ by product type. For detailed information on returns, please visit the website or get in touch with customer service.
Yes, tracking information is usually provided via email once your order ships. If you haven't received this, please contact customer support for help.
You can contact customer support through the contact form on our website. Please allow some time for a response.
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 33% are 1–2★.
I ordered 1 playmate and 3 playmat bags to give as gifts. It's been 6 months and I still haven't gotten it. Trying to get ahold of their customer service is horrible. You just get an Ai bot that doesnt even help. I WILL NEVER ORDER FROM THEM AGAIN.
4 months with not being fulfilled. This is a scam, can’t cancel because of customer work, no customer service to call. Stay away!! Scam Alert!
Ordered over 10+ times, yes sometimes shipping can take a few weeks. But the quality is perfect. Size options are great and the image quality on custom pads are also amazing. Wouldnt go anywhere else for a custom mouse pad. Have been using for 4+ years and will continue using for the forseeable future.
Ordered February 3rd, order received June 13th. Of the 2 mats ordered, one was incorrect. Absolutely terrible customer service throughout the process constantly promising an update in a couple of weeks and then going radio silent. Will NOT be ordering from them again
I live in Europe, 5 months to finally come , shipment cost me at least 30 euros, final product came without packaging or any paper anything really inside the box the shipped it... It's not worth it at all, I don't recommend it. Very expensive, tiring to wait and worse unboxing experience...
I ordered a break mat on April 11th. They said custom mats could take up to 20 business days to fulfil which was fine. After the 30th business day I reached out their support chat option and asked if there was any update. Still haven't heard back from that. We are not at almost 40 business days with no feedback or anybody reaching out to me. I have begun the charge back process and have reported the company for as a fraudulent company to my bank
0 stars for 0 service and 0 products in my hand despite today being the 24th business day waiting for them to ship. No response to email request for order cancellation and refund. Disputing the transaction with my financial institution. Save your money and your time and stay far away from this business. Update 5/17/25: They never replied to my email, but somehow managed to respond to this public complaint within 12 hours with empty platitudes. I did not bother responding. If they truly cared, they would’ve addressed the first email instead of hoping I’d waste my time sending another. In the end, I had to dispute the charge myself. They took my money, failed to fulfill the order, ignored my request for a refund, and left me waiting well past the timeframe they originally promised. It took over two weeks, but I finally got my money back through my financial institution. I’m done with Inked Gaming (Titan Mousepads LLC). I won’t be giving them another chance, and you shouldn’t either.
Inked gaming made and delivered excellent 3 quality play mats for my Christmas gifts last year. Unfortunately, there was a few weeks delay, but they kept a high standard of communication with me through the process. Customer service emailed me back within 24 hours and updated my order status and they continually sent out emails to customers to reassure orders weren’t forgotten and they were simply trying their best to meet the high demand. The stitched edging and print quality still looks brand new on all 3 mats after months of intense combat phases and board wipes
Ordered a playmat in January. Waited for 3 1/2 Months until it arrived. Was promised a Coupon Code for a Free Playmat when they caught up. Here we are a month later and no code or eta. :( Great product but, not so great if you have to wait several months...
Ordered custom binders, playmat, playmat holder, and carrying bag. Interface to upload and set custom art was extremely easy and user friendly. Entire process really was very simple. Items shipped quickly and arrived ahead of time and art matched previews. Quality continues to be the best out of all the game accessories I own. Bag and binders are durable and well constructed. Playmat with the stitched edge, clean looking and keep edges good. Overall great products, easy process, and efficient company. Would 10/10 recommend to anyone looking to get high quality game accessories.
Excellent quality, and I like that they have taken accountability for their past poor performance. It seems that they are working hard to rebuild their reputation. I will purchase many more game mats very soon.
Ordered during the hight of delays. The lack of communication was frustrating but when they did respond they were helpful offering a refund and helping me to change my order address. The final product was exceptionally high quality, every person ive shown it to has commented on how crisp the print looks and i agree. Hope they can get their production issues fixed.
Inked Gaming is a prominent supplier of custom and pre-designed gaming accessories, catering to gamers seeking to personalize their gameplay experience. The company's product range includes playmats, mousepads, dice bags, and more, designed to enhance both the aesthetic and functional aspects of gaming. With a commitment to vibrant colors and quality printing, Inked Gaming ensures that each item reflects the individuality of its customers. Targeting avid gamers and art enthusiasts, Inked Gaming also supports artists through its Artist Program, allowing creators to showcase their designs and earn commissions on products featuring their artwork. This initiative not only enriches the product offerings but also fosters a community of creativity within the gaming space. For those looking to express their unique style through gaming accessories, Inked Gaming provides an accessible and diverse selection of customizable options.
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