Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

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Showing 71 - 80 of 989 reviews
R
5 out of 5 stars

Great helpful knowledgeable staff

Very helpful staff who know what they are talking about. Made the whole process from start to finish so easy and I will recommend.

Date of experience: July 17, 2024

D
4 out of 5 stars

Good stocks

Good stocks, cheap prices but takes ages to get a van loadad

Date of experience: July 11, 2024

J

Jp

US

5 out of 5 stars

Kitchens from Huws Gray Harlow…

Kitchens from Huws Gray Harlow brilliant! John from Huws Gray Harlow helped us with our dream kitchen. Top design from him, overcoming difficult features. Kitchen units arrived pre built mostly which helped with speed of fitting and the quality of the units 5 🌟 rating

Date of experience: July 11, 2024

AL
5 out of 5 stars

Huws Gray Norwich!!

Huws Gray Norwich!! Wow, from the moment I walked in nothing was too much trouble. They talked me through my project, offered advice and helped me choose what I needed. Jon (manager I think) and Paul were fantastic. Definitely coming back again.

Date of experience: July 9, 2024

ph
5 out of 5 stars

Great service ..very polite and…

Huws Gray Norwich Great service ..very polite and knowledgeable top quality products,cannot praise the Norwich branch enough 10 out of 10 And some extra 🌟 🌟 🌟

Date of experience: July 9, 2024

SF
5 out of 5 stars

Huws Gray

Huws Gray, Preston. Came here 08/07, wanting to enquire about stones for my garden. Didn't catch name of 1st guy but he had funky hair and glasses, sorryπŸ˜… He helped me with my purchase and we then got speaking about my other plans for my garden - I told him that I had been quoted Β£100 from another place for 13 wooden pallets. He said 'speak to Lee outside and let me know what you decide'.... I went outside and spoke to Lee - the 2nd guy to help me today... I explained my issue and he said 'follow me' and took me to a huge pile of wooden pallets. He pulled out a few and asked what I thought, I said they were perfect. He then said 'right okay, today I'll make it my job to find you 13 wooden pallets' he also explained what to do in order to secure the pallets together etc - he then came to reception with me and told this to the guy and then finished off by saying that he wasn't going to charge me! OhhhhhπŸ™πŸΌ Absolute lifesavers, saved me Β£100 for the exact same product - so so happy!

Date of experience: July 8, 2024

MN
1 out of 5 stars

NEVER GO THERE AGAIN

In my entire time of working in the developments of houses , bathrooms and kitchens I have never met a more unprofessional firm than Huwes Gray! They were negligent , uncaring (under the guise of being knowledgeable) and totally disingenuous. The quality of their products is appalling, shoddy and inferior ,I will never use them again. I am now closing My account and will be writing to the EDP 24 to highlight and Alert People in Norfolk to the Dangers of using this Company. They are not fit to be in business and Trading Standards have been Notified.

Date of experience: July 8, 2024

RR
1 out of 5 stars

Dyffryn ardudwy

Dyffryn ardudwy. Diabolical.

Date of experience: July 4, 2024

AC
1 out of 5 stars

Drivers need to fix up.

Tell your drivers not to park on a busy A road during rush hour.. BT65 TVW

Date of experience: July 2, 2024

Jk
1 out of 5 stars

Blue circle cement at huws and grays…

Blue circle cement 25kg at huws and grays Β£11.99 B&Q Β£6.99 NO JUSTIFICATION VERY PRICEY am glad internet does us justice

Date of experience: June 20, 2024

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