I love the fact that you can buy these…
I love the fact that you can buy these shoes and then get them Tailored to your need. Such a if a shoe is 5.5 Inxh heel you can pay the extra money to get it a 3.5 inch heel. How awesome is that? Awesome!!!
4.8
Excellent
100 reviews
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Review summary
FSJ Shoes is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Fun Shoes…
I ordered a pair of shoes in my regular size and they were a little tight. Once I informed them of the issue they immediately sent a request to the manufacturer and ordered them a half size larger. They didn’t hassle me at all. When my shoes arrived… they fit perfectly! I feel so appreciated. Thank you nice pair ❤️
Feet difficult to fit
My feet are difficult to fit. FSJ worked with me until we reached a solution. I have rarely experienced such excellent customer service! The shoes are of excellent quality, comfortable and unique. I’m VERY pleased.
Customer service is really helpful
Customer service is really helpful. I ordered wrong size and they immediately sent me the correct size. I love my shoes!
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.fsjshoes.com
All reviews
100 total • Write a review
Showing 21 - 30 of 96 reviews
M
Monar
US
Quick delivery and amazing customer pleasing service!
I ordered a pair of shoes I saw on Pintrest after reading the reviews of this company. To my surprise they arrived rather quickly and was amazed at how beautiful the heels were. Unfortunately my bunions made them too uncomfortable so I asked to exchange them for a size up. They immediately replied and asked me to take pics and a video of me wearing them highlighting the problem area. I even outlined my foot and took measurements per their request. They informed me that the length was good but only the width of the forefoot was the problem. They told me they would make me a custom pair and to keep the original pair. I just received a tracking number showing it's on its way. Because of their prompt delivery, responses and desire to resolve the issue I highly recommend them. Original order date was March 8, 2025. I just received tracking for replacement pair April 12, 2025. I am a real customer residing in Corpus Christi TX.
Date of experience: April 17, 2025
AV
I had an order
I had an order, but by mistake I ordered a small size, I wrote with the expectation that they would argue that they either have normal sizes or something else, which is usually what others do and mostly! other manufacturers. But here for the human attitude I am simply in a pleasant shock ☺️😍, not only did they send me my size, but they also respond in a timely manner and get in touch. Thank you very much for such service. Now I only have you 🙏🏼🥰
Date of experience: April 17, 2025
MW
Custom made boots are a win!!
I had never heard of this company so I was a bit hesitant to order. However their customer service is top notch and the shoes I purchased were great. The first pair did not fit in the calf and I was told they can make them to my measurements. They only charged me $20 to remake my boots. They came quickly however they were still a bit big in the calf’s. I re measured my calf’s and they remade them again at no charge and they fit perfect. Now that I know they make custom size boots I will definitely purchase from them again. Thank you!
Date of experience: April 15, 2025
CP
Absolutely love my FSJ Shoes
Absolutely love my FSJ Shoes! The style, quality, and comfort are top-notch. I’ve received so many compliments! Customer service was also fantastic, responsive, helpful, and made the whole experience smooth from start to finish. Couldn’t be happier and will definitely be ordering again. Highly recommend!
Date of experience: April 10, 2025
JF
Everything was perfect!
Everything was perfect, however I was left wondering about the material of the shoes which I have yet to receive. I was wondering if shoes are leather and heel is wood. Other that that I was extremely happy!
Date of experience: April 5, 2025
KM
Great customer service
I ordered a pair of shoes, but when they arrived the heel was just too high for me to walk in. I had not realized what a big wedge the shoe had, I reached out to customer service about their return policy, and they let me pick out a new pair of shoes and sent them to me. And told me to go ahead and keep the old pair. I am very pleased with their customer service.
Date of experience: April 3, 2025
VH
The most beautiful thighboots I've ever purchased
This was my first order from FSJ, they made an incredibly beautiful thigh-high boots by custom measure for me, which has become the most beautiful piece of my wardrobe. Everyone is amazed and I get a lot of compliments when I wears them. These boots made me so happy, because I couldn't find anywhere this kind of model in my size that I have wanted so much already, but FSJ was able to manufacture. They followed the given measure datas by me very accurately and heels are statically strong and stable. The boots fit like a glove along on my leg perfectly, as if they were molded on me and are very comfortable despite of their high heel. FSJ is indeed not the cheapest webshop, but it is absolutely worth the price if you are looking for a very special, unique or custom made model that you won't see on anyone legs on the street. (Just like if they were designer piece.) Communication with customer support was fast and smooth, all my problems in theme of shipping were quickly resolved. Unfortunately, it had to wait a really long time for the package arrive, that is true, but the shipping company was to blame for that, not the manufacturer, because they finished my boots relatively quickly, however they were made by hand. Overall, I am very satisfied with FSJ and will definitely order from here again very soon.
Date of experience: April 2, 2025
TC
I just love love the wedges I got
I just love love the wedges I got. I’ve been searching for heels for the longest time that fit me. I’m so glad I found them as they carry so many sizes and helped me pick the correct size. I usually wear 5 but I ordered a 4.5 and it fit perfectly. So happy with the order.
Date of experience: March 31, 2025
R
Rozlyn
US
Quick and Easy Solution to Concern
I was extremely happy with my FSJ shoes. I received complements and they made my legs look great. I, however, had an issue with the left shoe after a couple of wears, but customer service was available to save the day. A replacemenet pair were provided with no questions asked, other than providing an image of the problem. I am very happy and pleased with their no excuse and easy replacement policy. Thank you very much.
Date of experience: March 31, 2025
lr
Fast response.
I had not received my confirmation number via email. I was a little nervous and reached out to the company, they sent me the confirmation to assure me that my order was received. Very fast customer service
Date of experience: March 31, 2025
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