Foot Locker

Bonne entreprise mais ils devraient arrêter de travaillé avec l'horrible UPS pour les livraisons. 1 semaines et demi que j'attends une paire de chaussures qui est censé arrivé en 2-3 jours ouvrés.

Une honte j’ai commandé une paire de TN. Taille 40. J’ai reçu des Nike air Max taille 47 honteux

What made me buy shoes off footlocker is I see many different shoes sum for good and low prices and I think footlocker is doin good by helpin people out

Hat alles super geklappt -Rücksendung problemlos und Geldrückzahlung hat auch geklappt 👍

Manager needs a reality check. She should not be dealing with customers at all.

They ignored us when we asked for a size and two of the boys were flirting with a girl.

Ils ont dit qu'ils avaient livré le Ils l'ont mis derrière la poubelle soit disant. Je suis arrivé chez moi. Il n'y avait strictement rien. Je les ai contacté à plusieurs reprises. Ils n'ont rien voulu savoir. Ils m'ont clairement arnaqué Et ils ne veulent strictement rien entendre. Surtout n'achetez pas chez eux car en cas de problème vous n'avez aucun aucun aucun aucun aucun aucun aucun aucun retour

Terrible, parcel not arrived, customer services won't help and won't cancel my order. Raised a dispute with clearpay.

Order af1 and the shoes come with many defects and rips contact the company they told me shoes shouldn't be sent the way they did and just offer me 15 pounds discount code for next purchase would never order again from them

Deux tentatives d'achat dans cette boutique Nîmoise, deux expériences lunaires: à l'exception d'une jeune vendeuse souriante ( mais qui ne m'a rien demandé), les vendeurs vous tounent le dos en priant pour que vous ne les sollicitiez pas, puis sollicités et donf contraints de vous répondre c'est " si vous n'avez pas trouvé votre bonheur" et pourtant six trois modèles me plaisaient. Le vendeur- aux chaussures particulièrement sales- se résigne à aller chercher en arrière boutique et me signifie que les modèles s'arrêtent à la pointure 43. précédemment c'est la vendeux qui m'avait expressément invité à me rendre à décathlon!

Consegna al negozio scelto in ritardo da Bartolini, ritardo da parte del negozio per il ritiro del pacco.

Ordered trainers on 28th April. Still not received them 2 weeks later. Every time I phone I’m told they will escalate it. I never hear back. Every time I phone, they create a new escalation and say I need to wait 5 to 10 days for an outcome and all my other calls are irrelevant and the 5 - 10 days begins from when I call. So I take it I’m not meant to phone for 10 days but nothing is happening 14 days on. So annoyed and surely footlocker escalation team are so busy it takes this long to resolve what is clearly a missing parcel as dhl website shows it’s missing. What a s**t show of poor customer service

Really good every time Ive gone there they’ve given good customer service they have nice employees and overall a good shopping experience

Returned a pair of shoes in December, and only heard back in May. Now I'm being told the return was outside their policy window. Poor customer service with delayed responses and questionable business practices. Wouldn't recommend.

DO NOT SHOP AT FOOTLOCKER I placed an order on the 19/04/25 and the parcel was delivered to the wrong address in a completely different location than my home. I sent proof of this to Footlocker who told me the parcel had not even been dispatched yet. I then sent proof of dispatch and delivery to then be told there was an issue with their systems. I was asked to fill out a form where I was being told to manipulate the dates to reflect what they had on their system. We finally get around that obstacle and I then get ignored for days on end and was then told no form had been sent. I decided to raise a charge back claim due to this and was contacted by a member of the team. They requested I cancel the dispute with my bank to enable them to refund me. This was a week ago and Footlocker are claiming the dispute remains open. Because of this I have not been able to retrieve a refund. I have been spoken to like rubbish and lied to over and over again. DO NOT RECOMMEND SHOPPING HERE. GO TO JD OR FOOTASYLUM INSTEAD.

I find footlocker a very good store that stocks certain brands that arn't common.They have a good range of sports wear and exsesseries always a discount on which help nowadays and there staff are young and enthusiastic friendly and helpful.