Foot Locker
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DO NOT SHOP AT FOOTLOCKER
DO NOT SHOP AT FOOTLOCKER I placed an order on the 19/04/25 and the parcel was delivered to the wrong address in a completely different location than my home. I sent proof of this to Footlocker who told me the parcel had not even been dispatched yet. I then sent proof of dispatch and delivery to then be told there was an issue with their systems. I was asked to fill out a form where I was being told to manipulate the dates to reflect what they had on their system. We finally get around that obstacle and I then get ignored for days on end and was then told no form had been sent. I decided to raise a charge back claim due to this and was contacted by a member of the team. They requested I cancel the dispute with my bank to enable them to refund me. This was a week ago and Footlocker are claiming the dispute remains open. Because of this I have not been able to retrieve a refund. I have been spoken to like rubbish and lied to over and over again. DO NOT RECOMMEND SHOPPING HERE. GO TO JD OR FOOTASYLUM INSTEAD.