Foot Locker
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Out of Warranty Shoes Sold at Foot Locker- Nike doesnot accept returns
Dear Manager, I hope this message finds you well. I am writing to formally address a significant issue regarding my recent purchase of Nike Air Force 1 '07 shoes from FootLocker. Below are the relevant details of the purchase: · Model Number: 4101086 · UPC: UPC00194499063032 · Style Code: CT2302-100 · Men's Size: 08.0 · 12/14/22 |02/13/23 Issue Overview I had purchased this item vide bill number #P726648908697252659 dated 12/13/2024. Due to winter conditions, I was unable to try on the shoes immediately. However, when I finally attempted to wear them in May 2025, I was dismayed to find that they were excessively cramped at the front, causing considerable discomfort and pain. As a result, the shoes are now beyond wearable for me, rendering my purchase effectively useless. Foot Locker's Response Upon reaching out to FootLocker for assistance, I was informed that returns would be rejected beyond the 45-day window, which would have placed the return deadline February 13, 2025. I was advised to take the matter up with Nike. After consulting with Nike, I learned that these shoes may be classified as "Out of Warranty" products. This information was surprising, as it was not disclosed at the time of purchase, nor is it mentioned on my receipt. Concerns Regarding Disclosure As a reputable retailer, I believe FootLocker has a responsibility to transparently inform customers when selling products that are out of warranty. The lack of disclosure regarding the warranty status of the product I purchased raises concerns about the integrity of your sales practices. Current Positive Experience To further illustrate my point, I would like to mention that I purchased the same Nike Vomero shoes (Model Number: 42493201, Men's Size: 08.0) in May 2025, and they fit me perfectly. This experience highlights the inconsistency in sizing and quality that I have encountered with the Air Force 1 '07 shoes. Request for Resolution Given the circumstances, I kindly request clarification on the status of my shoes and a resolution to this matter. I believe it is reasonable to expect a fair outcome, considering the lack of disclosure regarding the warranty status of the product I purchased. I have attached a copy of my FootLocker receipt and the shoe label for your review. I appreciate your immediate attention to this pressing issue and look forward to your prompt response ----- Response received from one Ms.Laurie is this.... Hello Mr. Rajagopalan, Unfortunately, we are unable to assist you with returning the shoes purchased in December 2024. We apologize for any inconvenience caused. Sincerely, Lori R CCC Team Lead ---- I donot understand why Foot Locker sells OOW shoes