English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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Lena Jungheim
Lena Jungheim
1 reviews
11 months ago
5 out of 5 stars

Fast and efficient.

Fast and efficient.

Helpful?
Kayann
Kayann
1 reviews
11 months ago
5 out of 5 stars

It's not Christmas without English Crackers!!!

I wanted to make sure I had English Crackers on the table Christmas day! I purchased a box from the English Tea Store and they were great After dinner we each pulled a cracker and even wore the paper hat! It was so much fun and it made me think of my Mom who was born in England and started me on English Crackers. Thank you!!

Helpful?
Marlin Bag
Marlin Bag
1 reviews
11 months ago
2 out of 5 stars

All broken.

All broken.

Helpful?
Theresa
Theresa
1 reviews
11 months ago
5 out of 5 stars

Unique and kids love them!

Second year purchasing special stocking stuffing treats for my kids and everything was great!

Helpful?
Ashley Kelly
Ashley Kelly
1 reviews
11 months ago
5 out of 5 stars

Great selection

Great selection, fair prices, quick shipping.

Helpful?
Debra
Debra
1 reviews
11 months ago
4 out of 5 stars

Frequent Customer

I love your on line store, but the tea sets are getting extremely limited. I hope you will restock. I did order a lovely tea for one set and it’s had a slight chip. The box arrived very damaged and opened. Everything was included.

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Vonclick
Vonclick
1 reviews
11 months ago
5 out of 5 stars

Really east to order from this website/…

Really east to order from this website/ merchant. Shipping was fast and items were not only exactly as represented but also very well packed. I would order from them again without reservation or hesitation.

Helpful?
11 months ago
3 out of 5 stars

When my order arrived I was short one…

When my order arrived I was short one jar of black currant jam. No packing slip showing I was refunded the money for the second jar. Please send the jar I paid for or refund my money.

Helpful?
PCM
PCM
1 reviews
11 months ago
2 out of 5 stars

Carton’s Opened On Arrival

I received order & 2 packages of chocolates had been bashed open & contents spilled in shipping because of ice pack (wasn’t needed it’s winter) I emailed with photos, then called - I did get a replacement sent quickly - however same thing happened again. The Hero’s & Celebration cartons are flimsy, maybe don’t include ice pack or reinforce package? I didn’t call again, was frustrated ~ bought other candy from another store - shipped with no issues.

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James
James
1 reviews
11 months ago
5 out of 5 stars

Christmas treat

The crackers worked great. They all "popped" and the prizes made fine ornaments. A little pricey to do on a regular basis but fun every so often.

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11 months ago
5 out of 5 stars

Turkish delight, big hit!

Great! Product arrived on time, and tastes fresh in the box.

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TO
TO
1 reviews
11 months ago
5 out of 5 stars

Absolutely loved everything

Absolutely loved everything! Thank you!

Helpful?
11 months ago
5 out of 5 stars

Another great experiences with English…

Another great experiences with English Tea Store. Easy ordering, good prices and quality products, Hassle-free in the age of stress is very important to me!

Helpful?
11 months ago
5 out of 5 stars

....

Fast delivery, we have not tried tea yet.

Helpful?
customer
customer
1 reviews
11 months ago
5 out of 5 stars

Great product delivered in a timely…

Great product delivered in a timely manner!

Helpful?
David Alford
David Alford
1 reviews
11 months ago
3 out of 5 stars

I was looking for regular black tea and…

I was looking for regular black tea and you don’t have it.

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11 months ago
5 out of 5 stars

Good selection

Good selection, quality of tea companies, fast service.

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11 months ago
4 out of 5 stars

Great for trying different teas

I have placed two recent orders here, mostly for samples to try. I love the many varieties of tea and accessories available. I would give five stars if their search worked!

Helpful?
Gypsy Allen
Gypsy Allen
1 reviews
11 months ago
5 out of 5 stars

Amazing Tea!!

I am in love with the Nutcracker blend!! Just ordered 6 more bags 😁

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Pamela
Pamela
1 reviews
11 months ago
5 out of 5 stars

I am able to get British tea and candy!

I am able to get British tea and candy! Shipping was a little slow but I should have ordered earlier!

Helpful?

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