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English Tea Store
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Carton’s Opened On Arrival
I received order & 2 packages of chocolates had been bashed open & contents spilled in shipping because of ice pack (wasn’t needed it’s winter) I emailed with photos, then called - I did get a replacement sent quickly - however same thing happened again. The Hero’s & Celebration cartons are flimsy, maybe don’t include ice pack or reinforce package? I didn’t call again, was frustrated ~ bought other candy from another store - shipped with no issues.