English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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Teri A.
Teri A.
1 reviews
11 months ago
4 out of 5 stars

Quick ship

Quick ship. Product nice. Well run company. I ordered several items. There were just a couple of items I would have wanted to be better quality, but your prices are are fair, and your descriptions are honest, so I should not have expected more. I would recommend you. All but one gift went over well.

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lynne barrett
lynne barrett
1 reviews
11 months ago
5 out of 5 stars

I was pleased with my two orders of…

I was pleased with my two orders of Christmas chocolates. Everything arrived intact and all candy was fresh and delicious!

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Steve Brooks
Steve Brooks
1 reviews
11 months ago
5 out of 5 stars

Simply awesome

Simply awesome

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Lorna Straub
Lorna Straub
1 reviews
11 months ago
5 out of 5 stars

Great customer service

Great Christmas tea basket!

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11 months ago
5 out of 5 stars

I was borne in England

I was borne in England, and miss so much about living there, but being able to order some of my favorite things, for myself and my Mum and Dad, is wonderful, thank you

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11 months ago
2 out of 5 stars

I made three orders

I made three orders. I was given a email asking me to call and confirm my orders. All were on one credit card. The two orders to California were delivered. Mine was canceled by someone on your end. I was told I didn’t ca ll to confirm my order. This is not true. This is very unfortunate.

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servantsheart
servantsheart
1 reviews
11 months ago
4 out of 5 stars

Everything went very well

Everything went very well, as usual.

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11 months ago
1 out of 5 stars

Never received anything.

Never received anything.

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gail lore
gail lore
1 reviews
11 months ago
5 out of 5 stars

I have never had bad experience

I have never had bad experience. There has never been any thing missing. The tea is great. The prices have gone up...but I would recommend the English tea store. Thank you employees of the English tea store.

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Donna Roppelt
Donna Roppelt
1 reviews
11 months ago
3 out of 5 stars

Decaf black tea was only so-so

Decaf black tea was only so-so. Glad I could get a few bags to taste test.

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11 months ago
5 out of 5 stars

Mince pies.

They arrived in time for Christmas.

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11 months ago
5 out of 5 stars

Very nice products

Very nice products. I had an issue and they handled it immediately.

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Michael Landi
Michael Landi
1 reviews
11 months ago
1 out of 5 stars

Tea pot/kettle doesn’t function worst quality

Pinky Up Tea pot/kettle handle loose, and the pot leaks water from seam at bottom of pot. The Glenfiddich fruit cake was not worth the price…Vermont Country Store 3 liquor fruitcake is superior

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11 months ago
5 out of 5 stars

Item is beautiful and as described

Item is beautiful and as described. Arrived promptly and was well packed. Will recommend to my fellow Anglophile friends.

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11 months ago
5 out of 5 stars

It was great being British having thing…

It was great being British having thing from home was great thank you

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Alyssa
Alyssa
1 reviews
11 months ago
5 out of 5 stars

Great store

A great selection! My order came quickly and everything in the package was correct and in good condition.

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Judy Huffman
Judy Huffman
1 reviews
11 months ago
5 out of 5 stars

Perfect teas

Perfect teas! Great flavors and strength! Enjoyable and tasty for tea time.

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Harold
Harold
1 reviews
11 months ago
5 out of 5 stars

Tasty treats that make a great holidays…

Tasty treats that make a great holidays gift. Good show!

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Karen
Karen
1 reviews
11 months ago
4 out of 5 stars

Teas are very flavorful

Teas are very flavorful

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BJ
BJ
1 reviews
11 months ago
5 out of 5 stars

Huge Happy Hit!

The jam was a huge hit with our new daughter in law. She was delighted.

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