English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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David Lyman
David Lyman
1 reviews
11 months ago
4 out of 5 stars

Good as usual

Good as usual, but out of some things

Helpful?
11 months ago
5 out of 5 stars

Best Irish tea

Every time I order, the order is delivered very quickly and always has exactly what I order. They dont raise prices very often and the quality of the tea is exceptional. The candy is good as well!!

Helpful?
11 months ago
5 out of 5 stars

Replacements of damaged items sent out in a flash!

The case of Bonne Maman fig preserves I ordered arrived with four of the six jars broken. George helped me and dispatched replacement jars in a flash. They were so well-packaged that I do not think they could have been broken, even in the roughest of transport. Thanks, George at the English Tea Store!

Helpful?
11 months ago
5 out of 5 stars

Delivered on time and as ordered

Delivered on time and as ordered. Packaging was in-tact. Would order from English Tea Store again.

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Jenni Nowak
Jenni Nowak
1 reviews
11 months ago
5 out of 5 stars

So easy to find the right gift and have it delivered!

I needed a TEA care package for my sister. The English Tea Store had different options for teas individually or a 12 tea sampler. I selected the sampler and my sister is enjoying the variety.

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Donna M Jones
Donna M Jones
1 reviews
11 months ago
5 out of 5 stars

Product was delicious

Product was delicious. Initially I did not notice the package that had been delivered. After a single call to the Company, I was sent a photo of where to look for the package and I found it.

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ychocolate
ychocolate
1 reviews
11 months ago
5 out of 5 stars

Great bargain!

I searched for small jars of jam to give as a gift along with some English muffins. I was thrilled when I found the English Tea Store with great jam at a great price. The receiver of the gift said that you have the best jam!

Helpful?
11 months ago
5 out of 5 stars

I always have the best experience with…

I always have the best experience with this store. Have for years. Quality product. Always arrives in excellent condition. The only place to buy excellent tea.

Helpful?
SHAKTI BELEN
SHAKTI BELEN
1 reviews
11 months ago
5 out of 5 stars

You have what I need for the price I’m…

You have what I need for the price I’m willing to pay.

Helpful?
11 months ago
5 out of 5 stars

Wonderful product

Wonderful product! Order arrived quickly.

Helpful?
Sue
Sue
1 reviews
11 months ago
5 out of 5 stars

Great Service

Easy to find items I was looking for and fast delivery. Thank you.

Helpful?
11 months ago
5 out of 5 stars

Website easy to maneuver

Website easy to maneuver, delicious tea, quick delivery

Helpful?
Karen Suchy
Karen Suchy
1 reviews
11 months ago
5 out of 5 stars

Fast and accurate shipping

I ordered a variety of products for family gift baskets. They were all lovely. The delivery was flawless and very quick.Greatly appreciated!

Helpful?
JoAnn Connell
JoAnn Connell
1 reviews
11 months ago
5 out of 5 stars

Will order again

The order was delivered in a timely fashion, and they were wonderful products and packaged beautifully

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Toni S.
Toni S.
1 reviews
11 months ago
5 out of 5 stars

I received the products very quickly

I received the products very quickly. A family member has ordered, too. We are both very happy with the prompt delivery and great product.

Helpful?
Philip Meyer
Philip Meyer
1 reviews
11 months ago
5 out of 5 stars

The tea pot I ordered for my…

The tea pot I ordered for my granddaughter and husband was damaged in shipment by USPS. English Tea Store promptly replaced the damaged pot [lid was broken] gratis. The other items in the package were not damaged. Agent was very friendly and courteous and handled the issue promptly. One doesn't find this kind of service very often!

Helpful?
Scott  Leigh
Scott Leigh
1 reviews
11 months ago
5 out of 5 stars

Great purchase! The package came all the way from…

The package came all the way from England, and it was received with joy! Packaging was great and I’m very happy with the purchase!

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customer
customer
1 reviews
11 months ago
5 out of 5 stars

I loved the seasonal black tea!

I loved the seasonal black tea!! All your products are really good!! Very pleased!!

Helpful?
Angela K.
Angela K.
1 reviews
11 months ago
5 out of 5 stars

The assorted small jams were something unique.

The assorted small jams were something I could not get anywhere else and the recipient loved them. The honey and small blueberry jams were the finishing touch to a couple of gifts of gourmet English muffins I gave (I wish the muffins were as good, but sadly they weren’t). Everything arrived very well packaged and on a timely basis and the shipping cost was reasonable.

Helpful?
11 months ago
5 out of 5 stars

Quality items!

Quality items!

Helpful?

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