English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

0
0
🔥 High engagement

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11 months ago
5 out of 5 stars

Fast delivery

Fast delivery! Great products.

Helpful?
11 months ago
5 out of 5 stars

The company stocks my favorite tea

The company stocks my favorite tea! Delivery is prompt.

Helpful?
Joyce C.
Joyce C.
1 reviews
11 months ago
5 out of 5 stars

Advent Calendar.

Advent Calendar. The calendars arrived when promised, packaged well and the chocolates were delicious.

Helpful?
11 months ago
5 out of 5 stars

The deliver was spot on...

The deliver was spot on and the products were very affordable.

Helpful?
Kat
Kat
1 reviews
11 months ago
5 out of 5 stars

Tea set arrived quickly and it’s…

Tea set arrived quickly and it’s beautiful!

Helpful?
Boyd
Boyd
1 reviews
11 months ago
3 out of 5 stars

Good product

Good product, good price, carefully packed, shipping took way to long. I'll keep doing business with ETS, I'll just order sooner before I run out of my stuff because of long shipping times.

Helpful?
11 months ago
5 out of 5 stars

Great customer service from staff

Great customer service. Thank you for removing the taxes for our non-profit.

Helpful?
Rick H
Rick H
1 reviews
11 months ago
5 out of 5 stars

Great tea.

The shipping was not the fastest but it was also not the slowest, the tea is great.

Helpful?
Mama Panda
Mama Panda
1 reviews
11 months ago
5 out of 5 stars

great fun bright color large fun gifts…

great fun bright color large fun gifts inside

Helpful?
Mary
Mary
1 reviews
11 months ago
5 out of 5 stars

Everyone we sent your candies to gave…

Everyone we sent your candies to gave rave reviews.

Helpful?
customer
customer
1 reviews
11 months ago
5 out of 5 stars

This is a wonderful company to order…

This is a wonderful company to order from. I always have the best experience when ordering through them. They go all out to help you when you need one of the products right away. Packing is always perfect and fast shipping. Communication is outstanding

Helpful?
Jill Sell
Jill Sell
1 reviews
11 months ago
5 out of 5 stars

Just what we ordered and it arrived…

Just what we ordered and it arrived quickly.

Helpful?
11 months ago
5 out of 5 stars

A forever fan of this tea

My neighbor had me try the tea as I have been a tea drinker my whole life. I loved it and immediately ordered 6 boxes, some to give relatives & a neighbor at Xmas. I'm hooked. A forever fan.

Helpful?
Jason Sexton
Jason Sexton
1 reviews
11 months ago
5 out of 5 stars

Always a great selection and fair…

Always a great selection and fair pricing. On the few times I've needed to reach out, customer service has been friendly and very quick to resolve issues.

Helpful?
LINDY SNETHEN
LINDY SNETHEN
1 reviews
11 months ago
5 out of 5 stars

Love my tea from English Tea Store

Love my tea from English Tea Store. I order every 6 months!

Helpful?
Partha
Partha
1 reviews
11 months ago
5 out of 5 stars

englishteastore

Prompt, efficient service

Helpful?
Sarah Namour
Sarah Namour
1 reviews
11 months ago
5 out of 5 stars

Great gluten free food

Nothing had broken and all the food was terrific. The gluten free Christmas food was great.

Helpful?
11 months ago
5 out of 5 stars

Quality of your tea is always…

Quality of your tea is always impressive. But the best was how excoted my friend was to recieve something he loves and drinks every day!!

Helpful?
11 months ago
5 out of 5 stars

Please stop sending these to me

Please stop sending these to me

Helpful?
loulew
loulew
1 reviews
11 months ago
5 out of 5 stars

Excellent selection of teas and foods

Excellent selection of teas and foods. Easy to navigate website, good pricing, quick shipping!

Helpful?

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