English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
11 months ago
5 out of 5 stars

Speedy delivery and good quality.

Speedy delivery and good quality.

Helpful?
Li Morris
Li Morris
1 reviews
11 months ago
4 out of 5 stars

Fruitcakes

My experience with your company was very professional and timely and I was very impressed with the communication from your company and how quickly my order arrived. I ordered several fruitcakes (2 kinds). I thought they look so good and I thought they would be fruitier and moist. I, however, thought they were somewhat dry and not as fruity as I expected. They are good but for me, not great.

Helpful?
Granny in PA
Granny in PA
1 reviews
11 months ago
5 out of 5 stars

Everything was fine

Everything was fine. However, finding the teas less enjoyable in a chlorinated environment! Making adjustments but flavor profile is not pronounced enough!

Helpful?
History Buff
History Buff
1 reviews
11 months ago
5 out of 5 stars

I wanted proper English Christmas…

I wanted proper English Christmas crackers and they had them. Brilliant!

Helpful?
Elisabeth
Elisabeth
1 reviews
11 months ago
5 out of 5 stars

Always easy to use

Always easy to use

Helpful?
Sarah T.
Sarah T.
1 reviews
11 months ago
5 out of 5 stars

Great Quality and Service!

Everything was really well done. I got everything quickly and everything was packaged well.

Helpful?
Judith Barnes
Judith Barnes
1 reviews
11 months ago
5 out of 5 stars

Best tea ever !

I have ordered twice from this company and they have the best flavors of loose leaf tea. The only thing that could make it better would be to have more decaffeinated loose leaf tea in the flavors that are so great - like the peach/apricot

Helpful?
customer
customer
1 reviews
11 months ago
5 out of 5 stars

Just love your teas

Just love your teas, for m and gifts for friends.

Helpful?
JOAN A INGRAM
JOAN A INGRAM
1 reviews
11 months ago
5 out of 5 stars

Everything was handled in a very…

Everything was handled in a very efficient manner.

Helpful?
11 months ago
4 out of 5 stars

Love the products....

Love the products.... But do not love the shipping. Twice the box has been from 90 to 500 miles from me and delivery: only to show up not at my place or nearer but from being closer or in Montana, it goes away from and back across USA to Iowa, Illinois, kansas and drives around another week or 2. That's not cool. Thank you for your response. I do realize the shipping is out of your control, but it would affect how often one orders ....

Helpful?
Grace Lowry
Grace Lowry
1 reviews
11 months ago
5 out of 5 stars

Ordering process was easy and delivery…

Ordering process was easy and delivery quick.

Helpful?
Nan Frydland
Nan Frydland
1 reviews
11 months ago
5 out of 5 stars

Great products for the Anglophile!

I love the products from the English Tea Store and the fast delivery.

Helpful?
Tiera Harding
Tiera Harding
1 reviews
11 months ago
5 out of 5 stars

Quick shipping and thoughtful packaging

Chocolates arrived quickly and carefully packaged to avoid breaking. An ice pack was also included, even though I hadn't paid extra for a cooling pack, which I thought was really nice.

Helpful?
Lou B.
Lou B.
1 reviews
11 months ago
5 out of 5 stars

Great selection of great products and…

Great selection of great products and fast shipping! Thank You!

Helpful?
Emma Ferraro
Emma Ferraro
1 reviews
11 months ago
5 out of 5 stars

Easy ordering

Easy ordering, fast shipping and great product.

Helpful?
Grace
Grace
1 reviews
11 months ago
5 out of 5 stars

Outstanding Jasmine Tea

The loose Jasmine tea is excellent!!!

Helpful?
Donna HF
Donna HF
1 reviews
11 months ago
5 out of 5 stars

I have been with The English Tea Store…

I have been with The English Tea Store for years. Love the Irish Breakfast tea! Strong and tasty!

Helpful?
Samantha
Samantha
1 reviews
11 months ago
5 out of 5 stars

Love this company

Love this company, always dependable.

Helpful?
Carolyn
Carolyn
1 reviews
11 months ago
5 out of 5 stars

Easy to order and delivery was fast.

Easy to order and delivery was fast.

Helpful?
11 months ago
3 out of 5 stars

One of the six jars was broken

One of the six jars was broken, despite the packaging, and it leaked on all the other jars, making them sticky and stained. I bought them for gifts and had to find an alternative. It’s always a gamble buying fragile items. ¯\_(ツ)_/¯

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About English Tea Store

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.