English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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Filter by rating:
Lesa Hammond
Lesa Hammond
1 reviews
11 months ago
5 out of 5 stars

Always very happy with my purchases

Always very happy with my purchases! Thank you!

Helpful?
11 months ago
5 out of 5 stars

They made great gifts.everyone was very…

They made great gifts.everyone was very pleased

Helpful?
Judith Hall
Judith Hall
1 reviews
11 months ago
5 out of 5 stars

Christmas pudding was big success and…

Christmas pudding was big success and so was Devonshire cream. Thank you!❤️

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PHIL SLADE
PHIL SLADE
1 reviews
11 months ago
4 out of 5 stars

availability of item

availability of item

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Kathy Boye
Kathy Boye
1 reviews
11 months ago
5 out of 5 stars

They had fast delivery

They had fast delivery. My mother in law said the pudding was delicious.

Helpful?
11 months ago
5 out of 5 stars

Easy to order from your site

Easy to order from your site. Always fast delivery. Quality tea packaged very well.

Helpful?
Ann M.
Ann M.
1 reviews
11 months ago
5 out of 5 stars

Satisfactory shopping experience

The price of the items I bought were reasonable. The experience of purchasing was quick and easy.

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Deborah T.
Deborah T.
1 reviews
11 months ago
5 out of 5 stars

awesome tea and service!

The teas are amazing and it was the best present of the season.

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Nikki J
Nikki J
1 reviews
11 months ago
5 out of 5 stars

Exceptional Service and Quality

I purchased Cadbury's items for gifts. They came as they should, well packaged and in good shape. The prices are about average, maybe a tad cheaper than some places. Great communication too. I would definitely order from here again.

Helpful?
Karen
Karen
1 reviews
11 months ago
5 out of 5 stars

My go to tea

Tea is always fresh well packaged and delicious. I buy the organic loose leaf teas and occasional bags for travelling.

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John Walker
John Walker
1 reviews
11 months ago
5 out of 5 stars

Variety and efficiency

I enjoy the variety of teas offered, especially the caf/decaf options for Irish and English Breakfast. I can drink regular in the morning and decaf thereafter. I'm impressed by the efficiency with which orders are fulfilled; delivery is usually sooner than I expect.

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tim cornelius
tim cornelius
1 reviews
11 months ago
5 out of 5 stars

Great customer service and of course

Great customer service and of course, great products!

Helpful?
11 months ago
3 out of 5 stars

I buy crackers every year for our…

I buy crackers every year for our family Christmas dinner. These were the most expensive I have purchased and they were very disappointing - no "wow" factor. I have purchased better ones at outlet stores!

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Sharon
Sharon
1 reviews
11 months ago
5 out of 5 stars

Never disappoints!

Always quality tea. I ordered additional teas this year other than Holiday Spice and even gave as gifts. They all received rave reviews. Flavors are incredible, an absolute enjoyable cup of tea.

Helpful?
I D Walker
I D Walker
1 reviews
11 months ago
5 out of 5 stars

I don’t wish to leave a comment

I don’t wish to leave a vomment

Helpful?
Mary Reid
Mary Reid
1 reviews
11 months ago
5 out of 5 stars

Best British store

It’s always great service from your store

Helpful?
Wesley Smith
Wesley Smith
1 reviews
11 months ago
5 out of 5 stars

site was very easy to understand and…

site was very easy to understand and navigate. excellent on-tome delivery.

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11 months ago
5 out of 5 stars

Prompt delivery

Prompt delivery

Helpful?
11 months ago
5 out of 5 stars

Very good service

Very good service, and fast and safe delivery.

Helpful?
Robert H
Robert H
1 reviews
11 months ago
5 out of 5 stars

Excellent service at a fair price.

Excellent service at a fair price.

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