English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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babs
babs
1 reviews
11 months ago
5 out of 5 stars

The food products were excellent

The food products were excellent. I enjoyed the tea. I bought a silicone tea bag that works very well. The only complaint I have is that it took a little longer to receive the package, but it was worth the wait.

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11 months ago
5 out of 5 stars

Arrived timely

Even close to Christmas arrived quickly, well packed, no fuss or bother to it at all. Excellent teas. I am enjoying all of them.

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J Hallett
J Hallett
1 reviews
11 months ago
4 out of 5 stars

Everything was fine

Everything was fine, but a week or so after I ordered, I received an email saying one of my 3 items was out of stock, so I had to substitute. The things I ordered were still great.

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11 months ago
4 out of 5 stars

Order early for Christmas!

Items arrived too late for Christmas giving, but will still be forwarded to relatives and friends in New Year’s Day care packages. To be fair, I was later than usual in ordering from English Tea Store.

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Donna Morgan
Donna Morgan
1 reviews
11 months ago
1 out of 5 stars

Purchase needed before Christmas.

I have no complaints about my purchase or anything about it.

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Drew
Drew
1 reviews
11 months ago
1 out of 5 stars

The pot broke as soon as it was used

The pot broke as soon as it was used. Apparently it was cracked. Also, the lid was broken when the package was shipped due to insufficient padding.

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Mark Dye
Mark Dye
1 reviews
11 months ago
5 out of 5 stars

Great site for all your British food needs.

They had the items I was looking for in stock. The items were fresh. Shipping was fast and well packed.

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pat hutto
pat hutto
1 reviews
11 months ago
5 out of 5 stars

Amazing store!!

Amazing store!!

Helpful?
11 months ago
5 out of 5 stars

Variety of choices

I am a tea drinker all day and I can find a variety of good tea included the decaf type that I can enjoy any time of the day. It is well price and there is not need to pay for brand, just good tea. So far all the types (from different parts of the world), I tried, don't disappoint.

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11 months ago
3 out of 5 stars

I would have given vet more but I ordered…

I would have given more but I ordered food items in glass and one was smashed to bits. I ordered 4 items and I don’t know how the other three Items survived. Items wrapped with a little paper and then placed in a large box where they were rolling around the whole trip here.

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Donna S.
Donna S.
1 reviews
11 months ago
5 out of 5 stars

Wonder candy selection from England!

I order candy from England every year from English Tea Store to put in my son-in-laws stocking every Christmas since he is from England. ETS always has a great selection and it ships and arrives quickly. I have recommended ETS to many friends and family.

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David Schuler
David Schuler
1 reviews
11 months ago
5 out of 5 stars

I have ordered authentic British Food…

I have ordered authentic British Food item three times and received excellent customer service. Good prices. Fast delivery.

Helpful?
Starla Slane
Starla Slane
1 reviews
11 months ago
5 out of 5 stars

This is now my favorite place to get tea! So yummy!

It didn't take as long as I thought it would to get my loose leaf tea. I do wish however that they had more of a selection of the sample size. Overall, buying from English Tea Store was a great experience!

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Kathy Smith
Kathy Smith
1 reviews
11 months ago
5 out of 5 stars

You are wonderful

Your packages are great got a whole set of teapots cups saucers sugar and creamer not one piece chipped or anything.. you do a great job. Customer service is great always get questions answered within 24 hours. I just love this company.

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Jeff A Benard
Jeff A Benard
1 reviews
11 months ago
5 out of 5 stars

Finally!

Finally! The first order got lost in shipment. Yesterday the second arrived. When I was in England recently I fell in love with Cranberry - Apple Tart Tea. I was happy English tea store carries a very similar blend. The flavor is 99% of the tea I found in England. I will be ordering again from English Tea Store

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MW
MW
1 reviews
11 months ago
5 out of 5 stars

I love this store

I love this store. They have all the British goodies that are impossible to find over here.

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Anon
Anon
1 reviews
11 months ago
5 out of 5 stars

Good selection and website easy to navigate

The items arrived on time and were well packed. Hit at the Christmas dinner!

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Anne
Anne
1 reviews
11 months ago
5 out of 5 stars

gift as expected

all went well. delivered the gift as expected

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Linda
Linda
1 reviews
11 months ago
1 out of 5 stars

Never order from this Company

First, Brittney didn’t make the purchase, and second, the delivery was the day after Christmas! I definitely would not order from you again!

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James
James
1 reviews
11 months ago
5 out of 5 stars

Great selection and quality.

Great selection, quality teas, quick shipping!

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