English Tea Store

4.674 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.674 out of 5 stars
Excellent
5 out of 5 stars
860
4 out of 5 stars
54
3 out of 5 stars
27
2 out of 5 stars
18
1 out of 5 stars
41
1,000 reviews in total

Review summary

English Tea Store is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

A Gem of an Online Business

I have been happily ordering difficult to find items from The English Tea Store for quite a few years now, ordering unfa...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great assortment of teas and food

Great assortment of teas and food. I love the scone mixes. Ordering is easy on the site and shipping was quick.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Order fast & easy!

Order correct, prompt delivery and the bread mixes are yummy & super easy!

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent choices

Excellent choices. Shipped quickly.

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0
🔥 High engagement

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11 months ago
1 out of 5 stars

Very slow to ship and receive an order

Very slow to ship and receive an order! Always a problem.

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Rudolf Capek
Rudolf Capek
1 reviews
11 months ago
4 out of 5 stars

Christmas Fare

Christmas pudding and mince pies lived up to the expectations of Walkers Scottish produce, and they were good value for money.

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MSingham
MSingham
1 reviews
11 months ago
5 out of 5 stars

The Christmas pudding was very moist…

The Christmas pudding was very moist and delicious.

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Maria Eapen
Maria Eapen
1 reviews
11 months ago
5 out of 5 stars

The delivery came on time but it was too sweet but delicious so please reduce the sugar in this recipe thanks

The delivery came on time but the Christmas pudding was too sweet for me. Kindly reduce the amount of sugar in this recipe but it was delicious nonetheless

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kim kane
kim kane
1 reviews
11 months ago
5 out of 5 stars

fast delivery and good products

fast delivery and good products

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Joan Nelson
Joan Nelson
1 reviews
11 months ago
5 out of 5 stars

First time I ordered from store but the…

First time I ordered from store but the packaging and fast delivery was great.I would definitely order again.

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Donna Davis
Donna Davis
1 reviews
11 months ago
1 out of 5 stars

Never got my product

Never got my product. Customer service didn’t try to help until I canceled the order. Poor way to treat customers.

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Lois Welliver
Lois Welliver
1 reviews
11 months ago
5 out of 5 stars

Great company

The teas that I wanted were available and in amounts easy to order.

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Ricardo
Ricardo
1 reviews
11 months ago
1 out of 5 stars

American gift basket NOT English

After questioning my purchase not being of English origin, I was given a curt response that the country of origin of the gift basket was clearly stated on the website when I bought it. I'm sorry I presumed the ENGLISH tea store was selling ENGLISH products. My fault obviously. How silly of me to presume that the English Tea store only sold English products!

Helpful?
Kerry M Nash
Kerry M Nash
1 reviews
11 months ago
5 out of 5 stars

Excellent product quality !

Excellent product quality !

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11 months ago
5 out of 5 stars

Quick replacement

Wonderful, quick service when one of my Christmas presents arrived chipped. The replacement arrived in time for Christmas.

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Giselle
Giselle
1 reviews
11 months ago
5 out of 5 stars

tea review :)

The website is nicely set up, the flavors are unique and interesting, and when I asked a question about my order they were very helpful :)

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JANE WARD
JANE WARD
1 reviews
11 months ago
1 out of 5 stars

Unacceptable tea product…See why

I have never had tea without 'some' tea leaves. I rec'd a package of fine DUST, finer than any salt or sugar. The 'tea' had no flavor. I am ashamed for the store to sell such poor merchandise. I discarded both the loose and tea bags order. I am back ordering tea from a store from Canada. Always perfect stock in all varieties and real tea leaves. I had hoped that a US merchant could provide a respectable tea.

Helpful?
11 months ago
5 out of 5 stars

My brothers received their tea,cookies…

My brothers received their tea,cookies and chocolate gifts. They loved everything

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Lisa Crawford
Lisa Crawford
1 reviews
11 months ago
5 out of 5 stars

Lovely teapot warmer stand

I was looking for a reasonably priced, yet nice looking warmer stands for my tea party. These I got from the English Tea Store are great. They were well packaged and arrived in perfect condition. Very satisfied!

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PG
PG
1 reviews
11 months ago
5 out of 5 stars

Great gifts at reasonable price!

I gave the jams as gifts to friends and coworkers. They loved it! The delivery was fast and not one bottle was broken!

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Carmen
Carmen
1 reviews
11 months ago
5 out of 5 stars

Great Products

the products were delicious as promised. The cookies came in unbroken.

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11 months ago
4 out of 5 stars

Childhood Memories

It was very nice to get the same products I once got while living in Ireland as a child. My mother used to make Plum Pudding with Bird's Custard for Christmas.

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Joan Claggett
Joan Claggett
1 reviews
11 months ago
3 out of 5 stars

The clotted cream was not creamy

The clotted cream I ordered tasted fine but it was dry and crumbly. Not at all like I expected or had used before.

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El Guapo
El Guapo
1 reviews
11 months ago
5 out of 5 stars

Always good selections here

Always good selections here Good prices too

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