Made sure everything was sorted in the…
Made sure everything was sorted in the background. Emailed with updates and took care of everything without too much input from me.
4.4
Great
1,000 reviews
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Review summary
Enact Conveyancing receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Overall good service
Overall good service
Remortgage
Used Enact to remortgage. Pretty smooth process, kept informed throughout. Got a response via the messaging option when needed and got through on the phone every time I called. Would use Enact again.
They were tremendously helpful…
They were tremendously helpful throughout
Company details
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No description available yet.
Contact info
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Website
www.enact.co.uk
All reviews
1,000 total • Write a review
Showing 961 - 970 of 996 reviews
SA
First class service from Enact
First class service from Enact when re-mortgaging our property. Staff were professional, friendly and helpful with any queries/questions I had. I would highly recommend. A* company.
Date of experience: August 1, 2024
PK
Enact Conveyancing for remortgaging
Enact Conveyancing was chosen by the bank with whom I remortgaged, I was very happy with the service I received. The main contact used was message and emails so completing forms and uploading documents was easy and straight forward. I’m happy to recommend them and would even look to using their service in the future. A+
Date of experience: July 31, 2024
CC
Anya was fantastic
Anya was fantastic from starting the process to completion. She struck a perfect balance of friendliness whilst maintaining professionalism throughout. Her guidance at various points was useful and we would have no hesitation in using Enact in the future based on this experience. Thank you, Anya!
Date of experience: July 31, 2024
MM
A well professional team
Enact dealt with my case very efficiently
Date of experience: July 31, 2024
H
Harriet
US
Remortgage nightmare with Santander and enact
One working day away from completion with no update. Staff that answer the phone are pleasant and seem keen to help, but case manager does not respond to messages and has not contacted me despite me chasing for a week. This is a simple remortgage transaction. It looks like enact have left things to the last minute and now we will miss our completion day, putting us on a very expensive standard variable rate with our current lender. We're trapped in this situation because Santander, the lender, use enact for remortgage transactions. We have provided all the information needed almost as soon as it was requested. We've been let down and it's a joke. The system is broken but conveyancing firms like this need to held accountable.
Date of experience: July 30, 2024
NJ
I am still going through the most…
I am still going through the most excruciating and costly remortgage process I've ever known, and Enact are still painfully dragging their heels over every aspect, refusing to do tasks which could be done in parallel. They drag their heels continuously even though a single remortgage has already taken half a year, and I had been acting in expectation of the equity being released long ago, which I have made them well aware of multiple times. There have been mistakes made with my contact details leading to delays and information being sent to the wrong place, and everything that happens does so in slow motion.
Date of experience: July 30, 2024
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