Made sure everything was sorted in the…
Made sure everything was sorted in the background. Emailed with updates and took care of everything without too much input from me.
4.4
Great
1,000 reviews
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Review summary
Enact Conveyancing receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Overall good service
Overall good service
Remortgage
Used Enact to remortgage. Pretty smooth process, kept informed throughout. Got a response via the messaging option when needed and got through on the phone every time I called. Would use Enact again.
They were tremendously helpful…
They were tremendously helpful throughout
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.enact.co.uk
All reviews
1,000 total • Write a review
Showing 971 - 980 of 996 reviews
JM
Do not use this company
As with other reviewers, this shoddy outfit have been 'acting' for the buyer of our property. They have sent the wrong information to our solicitor which doesn't relate to our transaction, repeatedly said they cannot give a completion date becasue they don't have the correct information, despite it being sent three times, and failed to answer calls from our buyer and our solicitor. We are on the verge of instructing another conveyancing company and starting all over again, some 10 weeks or so into the process.
Date of experience: July 29, 2024
D
Dave
US
Incommunicado!
We have had the misfortune of being in a chain where these clowns were acting on behalf of our buyers. They repeatedly ignored our solicitors. They ignored the estate agent too so we were forced to contact the buyers directly and ask them to contact Enact. They said they couldn’t reach them either and were forced to use an online portal which was unreliable at best. They requested the same information three times from our solicitor and had to be told to stop. When we were trying to exchange, they once again became unresponsive to everyone involved despite saying there were no further enquiries. Needless delays and incompetence which was highlighted by the efficiency of our solicitors and those up the chain who were forced to wait by Enact. Very, very poor.
Date of experience: July 26, 2024
SC
Avoid unless you have a lot of time!
Not my transaction but I've just had my Mum on the phone in tears yet again due their slowness in dealing with the transfer of a life time mortgage to a new property. The chain is in real danger of collapsing thanks to them.
Date of experience: July 25, 2024
LB
Very helpful team
Very easy to use & if I had any issues the team were incredibly quick to respond & helpful. Highly recommended!
Date of experience: July 24, 2024
AS
first class service
first class service was kept in the loop from start to finish can't thank them enough for all the hard work
Date of experience: July 24, 2024
SD
Step by step easy to understand…
Step by step easy to understand instructions. Web page very easy to use, any questions answered promptly. Great service
Date of experience: July 23, 2024
MG
Mike G
US
Slow Slow Slow
The 2nd time in our lives we've ever had anything to do with this lot. First time was our lenders using enact to arrange equity release 2nd time , same scenario but the person we want to buy a house from is holding the chain up for months because he is porting a lifetime mortgage. Our experience with them is dreadful.... Replies never seem to go back to the same individual... they're a sham.
Date of experience: July 22, 2024
MA
Good assistance
Staff are able to assist when needed.
Date of experience: July 22, 2024
N
Nancy
US
I had a very positive experience with…
I had a very positive experience with Enact, who did the conveyancing on selling a property. I was able to get a hold of the solicitor via text and on the phone when needed. When the assigned solicitor was away, there were others who could help. Their tracking system was really handy also.
Date of experience: July 20, 2024
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