Review summary

Enact Conveyancing receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Made sure everything was sorted in the…

Made sure everything was sorted in the background. Emailed with updates and took care of everything without too much input from me.

N
Overall good service

Overall good service

S
Remortgage

Used Enact to remortgage. Pretty smooth process, kept informed throughout. Got a response via the messaging option when needed and got through on the phone every time I called. Would use Enact again.

M
They were tremendously helpful…

They were tremendously helpful throughout

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All reviews

1,000 total • Write a review

Showing 991 - 996 of 996 reviews
P
5 out of 5 stars

Fast easy and very efficient service

Fast easy and very efficient service

Date of experience: July 15, 2024

E
5 out of 5 stars

Professional and Excellent service

Excellent service and they are very professional as their customer support is good.

Date of experience: July 14, 2024

MC
5 out of 5 stars

Outstanding service

I found Enact to be extremely helpful, supportive, efficient and highly professional. The level of service that I received was above and beyond by everyone that I spoke to. All of the agents on live chat were incredibly knowledgeable, prompt and helpful throughout my remortgage. Everyone has been kind and manners were impeccable. My queries were answered in thorough detail, I was kept informed throughout and it all helped with the process to complete smoothly and efficiently. I absolutely highly recommend Enact for your mortgage requirements, you will benefit from an outstanding service by all. Very happy with my experience. Thank you all at Enact.

Date of experience: July 13, 2024

Fo
1 out of 5 stars

Awful

Have so far taken 4 months to complete a re-mortgage. They take weeks to respond to emails, don’t respond to my messages and rarely respond to my phonecalls. I have to chase up absolutely EVERYTHING. Pretty appalling to be honest.

Date of experience: July 12, 2024

ML
4 out of 5 stars

Thank you for a smooth process

Thank you for a smooth process, would recommend you!

Date of experience: July 12, 2024

CD
5 out of 5 stars

Great company

Very good. Kept us informed, provided documents and was impressed by the speed of the company. I would gladly use again.

Date of experience: July 11, 2024

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