Empire Delivery

4.948897795591182 out of 5 stars
4.9
Excellent998 reviews

TrustScore

4.9
4.948897795591182 out of 5 stars
Excellent
5 out of 5 stars
970
4 out of 5 stars
19
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
6
998 reviews in total

Review summary

Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Highly Recommended

Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Old school delivery company

Had a mattress collected by Chris Mason and his team, excellent communication throughout giving a 3 hour timeslot and up...Read more

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great communication

Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It's a very reliable, efficient service.

This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more

0
0
🔥 High engagement

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Yogi
Yogi
1 reviews
over 1 year ago
5 out of 5 stars

Sofa being delivered

Just wanted to say both Chris and Declan were fantastic today. They delivered my sofa and called me 20 minutes before arrival which was great and I didn’t have to hang about wondering when they would arrive.. Excellent service.. 😁😁😁👍👍

Helpful?
over 1 year ago
5 out of 5 stars

Delivery of couches

Hi, my couches arrived. The delivery men were Chris and Declan. They called me before they arrived and even managed to remove their shoes while carrying the first couch in. The couches are beautiful. I am so happy with them. Thank you and Declan and Chris.

Helpful?
over 1 year ago
5 out of 5 stars

Excellent service.

Excellent service. Pete and Will delivered with no issues at all. Both were very friendly and professional. I highly recommend this company.

Helpful?
Andrew Gibson
Andrew Gibson
1 reviews
over 1 year ago
5 out of 5 stars

Amazing service dec and Chris

Amazing service dec and Chris

Helpful?
over 1 year ago
5 out of 5 stars

Pete and Will were brilliant

Pete and Will were brilliant. Very personable. Nothing too much trouble. Furniture had a couple of scuffs on it which wasn’t their fault and they reported it. Thank you.

Helpful?
over 1 year ago
5 out of 5 stars

Excellent service

Chris and Vince were helpful and efficient. They even washed their hands before construction.

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B Howes
B Howes
1 reviews
over 1 year ago
5 out of 5 stars

Fabulous service today from Will and Pete

Fabulous service today from Will and Pete. Extremely pleasant and professional. Put my sofa in place no problem at all and took rubbish away with them. Even asked if I wanted them to remove their shoes. Thank you.

Helpful?
Michael Gill
Michael Gill
1 reviews
over 1 year ago
5 out of 5 stars

Super clear and friendly

It was super early, Pete & Will were clear and friendly.

Helpful?
Laura Bowden
Laura Bowden
1 reviews
over 1 year ago
5 out of 5 stars

Declan and Chris were lush

Declan and Chris were lush; super helpful and friendly :-) Couldn't believe the speed at which they managed to get the sofa into the house safely and assembled. Top job - thanks lads!

Helpful?
over 1 year ago
5 out of 5 stars

Friendly

Friendly, efficient, punctual, helpful.

Helpful?
Elaine
Elaine
1 reviews
over 1 year ago
5 out of 5 stars

The company were great in handling my…

The company were great in handling my mattress delivery. I was given a date and time slot and the driver also gave me an update when they were due. The guys were friendly and professional delivering a pretty heafty mattress up to my bedroom. Many thanks

Helpful?
over 1 year ago
5 out of 5 stars

Empire delivery, delivered a 1st class service

2 Lovely guys called Pete & Vincent delivered our leather sofas. Total professionals, and very polite .. They took great care bringing in the sofas , unpacked them , checked them , made sure we were totally happy with them, took all the packaging away with them after placing the sofas were we needed them. Would definitely recommend Empire Delivery.

Helpful?
Deborah Lee
Deborah Lee
1 reviews
over 1 year ago
5 out of 5 stars

The delivery drivers were the best

The delivery drivers were fast, efficient and friendly, everything was smooth and according to plan. Couldn’t fault them!

Helpful?
C E Judd
C E Judd
1 reviews
over 1 year ago
5 out of 5 stars

Charlie and Claudine were polite and…

Charlie and Claudine were polite and professional. Excellent team

Helpful?
Rachel
Rachel
1 reviews
over 1 year ago
5 out of 5 stars

Polite, friendly & quick to set up

Declan & Chris were polite, friendly and quick to set it all up. We were given clear instructions on how to use and they took all the packaging away. Great work especially given it was such an extremely hot day!

Helpful?
over 1 year ago
5 out of 5 stars

Chris and declan were absolutely…

Chris and declan were absolutely brilliant asked for an early delivery and was first on the round. Our 1930's corridor and door frames were challenging but the guys did not want to let me down and did everything they could to get the sofa in. Fantastic job super friendly hugely appreciate the effort. Thank you.

Helpful?
Alma Funk
Alma Funk
1 reviews
over 1 year ago
5 out of 5 stars

Top notch service

I had a wonderful experience with Chris and Charlie. They called 20-30 minutes before they arrived just to give me a heads up, and they came in and assembled the sofa for me quickly and took with them the boxes and packaging that came with it. They were very pleasant and we had a nice chat about Star Wars while they were assembling. Excellent service!

Helpful?
Maureen
Maureen
1 reviews
over 1 year ago
5 out of 5 stars

On time Joseph and Will gave excellent…

On time Joseph and Will gave excellent help couldn’t have asked for better service

Helpful?
Jax
Jax
1 reviews
over 1 year ago
5 out of 5 stars

Pete & Max were fab.. .

Pete and Max called when they were 15 minutes away. Spot on with our location, corner house with a side entrance. Happy and friendly guys. Bought the heavy sofa in, unpacked, took photos, took all the packaging away with them. Great service on a hot day! Thank you very much!

Helpful?
Max Drinnan
Max Drinnan
1 reviews
over 1 year ago
5 out of 5 stars

Pete and max were great

Pete and max were great! They were kind, friendly and did a great job delivering the sofa

Helpful?

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