Empire Delivery

4.948897795591182 out of 5 stars
4.9
Excellent998 reviews

TrustScore

4.9
4.948897795591182 out of 5 stars
Excellent
5 out of 5 stars
970
4 out of 5 stars
19
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
6
998 reviews in total

Review summary

Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Highly Recommended

Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Old school delivery company

Had a mattress collected by Chris Mason and his team, excellent communication throughout giving a 3 hour timeslot and up...Read more

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great communication

Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It's a very reliable, efficient service.

This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more

0
0
🔥 High engagement

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over 1 year ago
5 out of 5 stars

Friendly and polite

Friendly, polite and very efficient. Rang to confirm time. Great service, thank you

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Friendly professionals

Great service from a friendly and conscientious team- thank you to Pete & Vince

Helpful?
Sonia Hutley
Sonia Hutley
1 reviews
over 1 year ago
5 out of 5 stars

Q the delivery of our sofa

Q the delivery of our sofa went very well, it was that easy to get in the house but Pete and Vince managed it without too much trouble. We found them very polite and easy to get on with. Nothing was too much trouble.

Helpful?
Oliver
Oliver
1 reviews
over 1 year ago
5 out of 5 stars

Cocoon Sofabed

Cocoon Sofabed Excellent job from Declan and Chris V!

Helpful?
Alloyd
Alloyd
1 reviews
over 1 year ago
5 out of 5 stars

Very friendly and courteous team.

Very friendly and courteous team. Quick and efficient service. Highly recommend this company.

Helpful?
over 1 year ago
5 out of 5 stars

Delivery of sofas

Both guys were very careful delivering our sofas up into the leaving room. They even added to their notes that the feet of the sofas were missing and were trying to help us with the issue. Thank you Joe and Ang

Helpful?
Paul S
Paul S
1 reviews
over 1 year ago
5 out of 5 stars

Joe and Ang were very professional

Joe and Ang were very professional. They removed the old couch and set up the new couch in short time removing all rubbish and cleaning up the area before leaving.

Helpful?
Peter
Peter
1 reviews
over 1 year ago
5 out of 5 stars

Great service from Chris V and Harrison…

Great service from Chris V and Harrison they arrived bang in the middle of out 3 hour slot and phoned 10 minutes before arrival.They installed the sofa bed in the spare bedroom, showed us how it worked and took away all the packaging.

Helpful?
Lisa
Lisa
1 reviews
over 1 year ago
5 out of 5 stars

Delivery of Bed

Delivery of Bed They got in touch to let us know when they would come. Gave us 20 minutes before arrival. Came in and put our bed up in the allocated room. They were polite and easy to deal with. Very pleased with service. Thank you!

Helpful?
Sarah
Sarah
1 reviews
over 1 year ago
5 out of 5 stars

Great service all round.

Communication was very good and Chris V and Harrison arrived exactly when they said they would. Very efficient, friendly guys who brought our sofa in, set it up, demonstrated how it worked and took all the packaging away. Great service all round.

Helpful?
over 1 year ago
5 out of 5 stars

Very polite and helpful delivery guys

Very polite and helpful delivery guys, kept in touch throughout the day of delivery and i was able to fit in round work which is a grwat help when waiting for a delivery. They took the bed upstairs and nothing was too much trouble.

Helpful?
Jonathan
Jonathan
1 reviews
over 1 year ago
5 out of 5 stars

Very professional and respectful team

Very professional and respectful team. Both Declan and Claudiu were very polite, friendly and took their shoes off in the house and cleared away all wrapping.

Helpful?
over 1 year ago
5 out of 5 stars

Excellent service and communication

Excellent service and communication. Thank you George and Pete.

Helpful?
over 1 year ago
5 out of 5 stars

Good communication before delivery and…

Good communication before delivery and friendly staff on the actual delivery day

Helpful?
Dr Lister
Dr Lister
1 reviews
over 1 year ago
5 out of 5 stars

Outstanding

Outstanding. Chris V and George were terrific: very helpful, cheerful and polite despite the heat! Highly recommended.

Helpful?
Paul Grasby
Paul Grasby
1 reviews
over 1 year ago
5 out of 5 stars

Great team

Great team, delivery exactly as promised.

Helpful?
Sarah Court
Sarah Court
1 reviews
over 1 year ago
5 out of 5 stars

Friendly and efficient

Friendly, good for a chat. Nothing was too much trouble . Thanks Chris V and Charlie

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Chas and Charlie were early and very…

Chas and Charlie were early and very quick and efficient. They showed me how the sofa bed worked and took away all the packaging. I am very pleased with the service.

Helpful?
Eliza Newton
Eliza Newton
1 reviews
over 1 year ago
5 out of 5 stars

Good service

Unpacked & set the sofabed up, took away packaging. Demonstrated how sofabed worked. Friendly lads.

Helpful?
Lindy Gibbon
Lindy Gibbon
1 reviews
over 1 year ago
5 out of 5 stars

Fantastic service

Fantastic communication, delivered on time (11 days ahead of original deadline which was great), The guys were friendly and professional and Chris V & Charlie treated my home with respect, cleared everything away and checked I was happy with everything. Excellent service.

Helpful?

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