Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more
We had Pete and Max deliver a bunch of fairly hefty boxes for our sofa bed. The route in was full of corners and sharp turns on stairs, and they absolutely smashed it. Top blokes all around, absolutely lovely and considerate - offering to take off their shoes while holding a enormous sofa! Can't recommend highly enough!
Quick assemble, cleaned every rubbish, kind people. All great with delivery.
Prompt, friendly, good communication. All in all a very professional job.
Excellent from start to finish, great communication from the point of order to delivery. The two guys who delivered the sofa were brilliant, very professional and friendly. Thank you
Pete and Max from Empire Delivery delivered a sofa bed to my house today. The service they provided was superb - from giving me advanced notification of a 3 hour delivery time and a a call 15 mins before arrival to a speedy and efficient delivery and setting up of the sofa bed and finally to clearing away all packaging afterwards They were delightful and friendly throughout. A real credit to your company.
Pete and Max delivered our sofa and they were extremely professional. The delivery was on time, the team who schedule the delivery were great, very helpful and accommodating.
Fantastic delivery, great communication, assembled the sofa within minutes and took all of the packaging away too - amazing!
Excellent communication on delivery times. Extremely polite and kind delivery men. Very helpful, they took the mattress to the room of our choice and unpacked it. Really nice ro deal with. Thank you Pete & Vince.
The second time we have we have had dealings with this Company and as the first we had excellent service, the delivery crew were superb and friendly and arrived on time. Great communication. Thank you
Before delivery, I was kept informed by text and email of the time "window". My thanks to Chris V and Kody, who delivered my sofas. They rang 20 minutes before arriving, offered to take their shoes off indoors and were friendly and helpful. Getting the sofas into my flat was tricky (particularly the sofa bed, which was very heavy) but they manged to do it calmly and efficiently.
Declan and Chris were great advocates of the company, friendly, funny and took care in what they did. 10/10
Pete & Ryan were super efficient, friendly and helpful.
Chris and Kody were very helpful and friendly to deal with.
Chris and Kody, were fantastic and very professional.
Chris and Kody were efficient, careful and friendly. Great delivery - would recommend!
Delivery team were excellent Very polite, efficient and helpful Office logistics mgr less so
Excellent service. Great communication if expected delivery time. Pete and Mav were very pleasant and efficient in delivering and assembling the bed. Couldn't fault them!
Really fantastic! Arrived on time and Chris and Charlie were very polite and helpful. They took the armchair upstairs, assembled it and took away all the packaging so I didn't have to do anything. They even fixed one of the legs which was not attaching properly which means that I was able to keep the item and not have the hassle of exchanging it. All in all, the perfect delivery experience! Thank you!
Communication was clear and timely from the start. Both operatives were polite and friendly. They worked efficiently and cleanly. We were very impressed with the service from start to finish.
Very polite and quick delivery team, who respected my property and left everything displayed beautifully.
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