Professional and considerate
Unpackaged sofa bed and put it together and checked it was working.
Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more
Unpackaged sofa bed and put it together and checked it was working.
Great delivery. We were kept updated on the expected time of arrival. Chris V and George were polite and efficient in delivering unpacking and installing our new sofa bed.
George and Chris V did an excellent job with my sofa and love seat. They gave me a call 20mins out and arrived on time. They were very helpful and considerate when moving the furniture. I’d highly recommend them.
Two great lads arrived very friendly took the headboard upstairs without damage very courteous, Highly recommended Thank you very much Pete and Declan
Declan and Chris V were amazing from start to finish, so helpful and friendly! They delivered a headboard and bench for me and unpackaged it all and took the rubbish away, really great service thank you!
The delivery Gentlemen were very helpful, polite and careful and removed shoes and happy. Thank you so much.😊
Declan and Chris delivered our modular sofa with effortless enthusiasm. They even offered to unpack the large parcels containing the main components of the beast - and I rather wish I had taken them up on the offer, as there was an incorrect part in one of the boxes, so although the sofa was delivered excellently, I don’t have a sofa…
Pete and Harrison delivered our new leather furniture with great care. They carried it carefully through the house, unpacked it, checked it and took photographs. They were friendly and smiley despite it being a very hot day.
Declan and Chris V were polite, punctual, kept me informed on the time, professional, and build the sofa efficiently. They showed me how to use the mattress function of my sofa bed to ensure I was happy before they left, and also went through aftercare. They styled the cushions very nicely too - even used a karate chop, I was very impressed!
Lifted to room of choice, no scratches on the walls or scuffs. We are happy. Declan and Chris were helpful when asked about how to put our new headboard up. Very happy.. We wish all delivery men were as careful as them.
Declan & Chris were very helpful friendly and professional, couldn’t fault their communication assistance and delivery 5*
A fantastic delivery and assembly of a sofabed. Very polite and professional team who demonstrated how the sofa bed works. Thank you to Claudiu and Carter.
Pete & Harrison were great. The delivery of my sofa was painless and efficient. They explained how the sofa linked and thoroughly checked the sofa before leaving. I could not fault the delivery.
Pete and Harrison did a great job of delivery and install. Great service
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