Empire Delivery

4.948897795591182 out of 5 stars
4.9
Excellent998 reviews

TrustScore

4.9
4.948897795591182 out of 5 stars
Excellent
5 out of 5 stars
970
4 out of 5 stars
19
3 out of 5 stars
1
2 out of 5 stars
2
1 out of 5 stars
6
998 reviews in total

Review summary

Empire Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Highly Recommended

Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communi...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Old school delivery company

Had a mattress collected by Chris Mason and his team, excellent communication throughout giving a 3 hour timeslot and up...Read more

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Great communication

Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It's a very reliable, efficient service.

This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and profess...Read more

0
0
🔥 High engagement

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Tom Barnsley
Tom Barnsley
1 reviews
over 1 year ago
5 out of 5 stars

Professional and considerate

Unpackaged sofa bed and put it together and checked it was working.

Helpful?
David Greer
David Greer
1 reviews
over 1 year ago
5 out of 5 stars

Great delivery

Great delivery. We were kept updated on the expected time of arrival. Chris V and George were polite and efficient in delivering unpacking and installing our new sofa bed.

Helpful?
Janine Hayter
Janine Hayter
1 reviews
over 1 year ago
5 out of 5 stars

Excellent would highly recommend

George and Chris V did an excellent job with my sofa and love seat. They gave me a call 20mins out and arrived on time. They were very helpful and considerate when moving the furniture. I’d highly recommend them.

Helpful?
Paul Walker
Paul Walker
1 reviews
over 1 year ago
5 out of 5 stars

Two great lads arrived very friendly…

Two great lads arrived very friendly took the headboard upstairs without damage very courteous, Highly recommended Thank you very much Pete and Declan

Helpful?
over 1 year ago
5 out of 5 stars

Declan and Chris V were amazing from…

Declan and Chris V were amazing from start to finish, so helpful and friendly! They delivered a headboard and bench for me and unpackaged it all and took the rubbish away, really great service thank you!

Helpful?
DAWN
DAWN
1 reviews
over 1 year ago
5 out of 5 stars

The delivery Gentlemen were very…

The delivery Gentlemen were very helpful, polite and careful and removed shoes and happy. Thank you so much.😊

Helpful?
over 1 year ago
5 out of 5 stars

An ironic delivery

Declan and Chris delivered our modular sofa with effortless enthusiasm. They even offered to unpack the large parcels containing the main components of the beast - and I rather wish I had taken them up on the offer, as there was an incorrect part in one of the boxes, so although the sofa was delivered excellently, I don’t have a sofa…

Helpful?
Christine
Christine
1 reviews
over 1 year ago
5 out of 5 stars

Pete and Harrison delivered our new…

Pete and Harrison delivered our new leather furniture with great care. They carried it carefully through the house, unpacked it, checked it and took photographs. They were friendly and smiley despite it being a very hot day.

Helpful?
Lulu Rashid
Lulu Rashid
1 reviews
over 1 year ago
5 out of 5 stars

Declan and Chris V were polite

Declan and Chris V were polite, punctual, kept me informed on the time, professional, and build the sofa efficiently. They showed me how to use the mattress function of my sofa bed to ensure I was happy before they left, and also went through aftercare. They styled the cushions very nicely too - even used a karate chop, I was very impressed!

Helpful?
T Morrison
T Morrison
1 reviews
over 1 year ago
5 out of 5 stars

No complaints

Lifted to room of choice, no scratches on the walls or scuffs. We are happy. Declan and Chris were helpful when asked about how to put our new headboard up. Very happy.. We wish all delivery men were as careful as them.

Helpful?
Emma King
Emma King
1 reviews
over 1 year ago
5 out of 5 stars

Declan & Chris were very helpful…

Declan & Chris were very helpful friendly and professional, couldn’t fault their communication assistance and delivery 5*

Helpful?
Darren Lovell
Darren Lovell
1 reviews
over 1 year ago
5 out of 5 stars

A fantastic delivery and assembly of a…

A fantastic delivery and assembly of a sofabed. Very polite and professional team who demonstrated how the sofa bed works. Thank you to Claudiu and Carter.

Helpful?
over 1 year ago
5 out of 5 stars

Pete & Harrison were great

Pete & Harrison were great. The delivery of my sofa was painless and efficient. They explained how the sofa linked and thoroughly checked the sofa before leaving. I could not fault the delivery.

Helpful?
over 1 year ago
5 out of 5 stars

Pete and Harrison did a great job of…

Pete and Harrison did a great job of delivery and install. Great service

Helpful?

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