Domomat is a leading online platform dedicated to home services, providing consumers with a space to share and access reviews about various service providers. The company operates under the domain www.domomat.com, where users can find unbiased feedback on a range of home service professionals, from contractors and plumbers to electricians and landscapers. By facilitating honest communication between consumers and service providers, Domomat helps users make informed decisions when selecting home services. The target market for Domomat includes homeowners, renters, and property managers seeking reliable home service solutions. With a focus on transparency and trust, the platform allows customers to contribute their experiences and insights, promoting accountability among service providers. As a valuable resource in the home services category, Domomat aims to enhance consumer confidence and improve service quality through community-driven reviews.
Domomat receives mixed feedback from customers, reflecting both positive experiences and significant frustrations. Many reviewers appreciate the rapid processing and delivery of their orders, highlighting the efficiency of the service and the quality of the products received.
Positive comments emphasize the quick response from customer service and the clarity in product references. However, a substantial number of consumers express dissatisfaction with the delivery process, citing long wait times and incomplete orders. Complaints about the service include delayed shipments that exceed promised timelines and difficulties in reaching customer support for assistance. While some customers report satisfaction with their purchases, the recurring issues with order fulfillment and delivery reliability overshadow the positive aspects.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 60 | 100% | -1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2026.
| Month | Average | Reviews |
|---|---|---|
| Jan 26 | 2.7 | 7 |
| Feb 26 | 3.8 | 13 |
| Mar 26 | 3.8 | 9 |
| Apr 26 | 4.6 | 13 |
| May 26 | 3.5 | 8 |
| Jun 26 | 2.3 | 3 |
| Jul 26 | 2.1 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Livraison effectuée dans les délais, mais sans aucune information préalable concernant la date précise, l’heure ou le...”
“J’ai passé commande le 25 juin 2026 pour un équipement Daikin à près de 800 €, attiré par la mention « livraison sous...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.5 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 2.8 out of 5 (fair) | — | 60 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | 1.7 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.8 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 1.0 out of 5 (poor) | 3.8 out of 5 (good) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 1.8 out of 5 (poor) | 2.9 out of 5 (fair) | — | 596 |
Bottom line: Domomat is #3 of 5 on overall rating in this group. On service, Prime Property Management scores higher (4.8 vs 2.8).
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 35% are 1–2★.
Domomat is a leading online platform dedicated to home services, providing consumers with a space to share and access reviews about various service providers. The company operates under the domain www.domomat.com, where users can find unbiased feedback on a range of home service professionals, from contractors and plumbers to electricians and landscapers. By facilitating honest communication between consumers and service providers, Domomat helps users make informed decisions when selecting home services. The target market for Domomat includes homeowners, renters, and property managers seeking reliable home service solutions. With a focus on transparency and trust, the platform allows customers to contribute their experiences and insights, promoting accountability among service providers. As a valuable resource in the home services category, Domomat aims to enhance consumer confidence and improve service quality through community-driven reviews.
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