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HomeDentaprime UK Dental Implant Clinic Reviews
Dentaprime UK Dental Implant Clinic logo

Dentaprime UK Dental Implant Clinic Reviews

4.68 out of 5 stars
4.68 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.68 out of 5 stars
Excellent
5 out of 5 stars
906
4 out of 5 stars
13
3 out of 5 stars
4
2 out of 5 stars
9
1 out of 5 stars
68
1,000 reviews in total

Review summary

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.

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Based on reviews, created with AI

See what reviewers are saying

Dane Bell
Dane BellFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted. When I first paid the deposit, I was clearly told that if I changed my mind or didn’t want to go through with the treatment, I would get my money back with no problem. Th... See more

Eva
EvaFeatured

6 months ago

1 out of 5 stars

AVOID IF YOU WANT TO SAVE YOUR HEALTH…

AVOID IF YOU WANT TO SAVE YOUR HEALTH AND MONEY, MAYBE LIFE!!! I have found this dental practice Dentaprime just recently and I was happy to see a bit lower prices but of course it was too good to be... See more

Lee Butler
Lee ButlerFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more

Kelly
KellyFeatured

6 months ago

1 out of 5 stars

Feel cheated

Was told the job would be done within a certain timeframe. They left it to last minute to tell me I needed a sinus lift which is another £3000 and won't proceed with the top set until this is done el... See more

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jaron brouwer
jaron brouwer
1 reviews
8 months ago
5 out of 5 stars

Great experience the hygiene is 5 star

Great experience the hygiene is 5 star, James karimah and azvini have all been polite.

Helpful?
FS
FS
1 reviews
8 months ago
5 out of 5 stars

Brilliant treatment 👏 and thank you to…

Brilliant treatment 👏 and thank you to Alice and Krista for your very patients care 😀

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Really exceeded my expectations as its…

Really exceeded my expectations as its my first great building great staff very welcoming especially James very calming

Helpful?
Bill Melvin
Bill Melvin
1 reviews
8 months ago
5 out of 5 stars

Putting S in Smile

What a pleasure to visit today , a warm welcome from the reception team. I lost your names 3 amazing lady’s. Really putting you at ease . It was line meeting old friends but with the biggest smiles . The building and place is so clean and when you arrive at the 3rd floor , Kate and James work the magic of service with a new smile . To be honest the whole experience is like a magic tooth fairy taking care of you.

Helpful?
Victoria Mitchell
Victoria Mitchell
1 reviews
8 months ago
5 out of 5 stars

Very friendly staff

Very friendly staff, clean clinical environment

Helpful?
customerm Adams
customerm Adams
1 reviews
8 months ago
5 out of 5 stars

Brilliant service great treatment

Brilliant service great treatment

Helpful?
Danny Gillam
Danny Gillam
1 reviews
8 months ago
5 out of 5 stars

Absolutely spot on

Absolutely spot on, very well received from entry and every member have staff has provided brilliant support. Special shout out for James Hoare who made the experience seamless and was very informative!

Helpful?

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Jon Stone
Jon Stone
1 reviews
8 months ago
5 out of 5 stars

Excellent service and care

Excellent service and care, very pleased with Dentaprime. Thank you To Alice and Krista for your kindness and care.

Helpful?
Rotimi Ojugbele
Rotimi Ojugbele
1 reviews
8 months ago
5 out of 5 stars

I am very pleased with the services I…

I am very pleased with the services I got and I would recommend Dentaprime to anyone. Thank you for all the patients care and kindness.

Helpful?
Vince Ellis
Vince Ellis
1 reviews
8 months ago
5 out of 5 stars

Great service

Great service, great staff great facilities

Helpful?
Graham Johnson
Graham Johnson
1 reviews
8 months ago
1 out of 5 stars

Honesty and Integrity? Hmmmm......

Update after Dentaprime's response. This is so typical of Dentaprime and completely expected. As I wrote below, they told me on the phone in hindsight after my consultation that, 'WE ONLY REALLY DO 'ALL IN A DAY' TEETH REPLACEMENT'. At no point was it explained to me that they 'were only doing what was best for me'! Once again clearly showing a lack of honesty and integrity. I am now booked into a local implant specialist who is doing just one teeth after CT scans with no mention of any other implants needing doing. I told him about Dentaprime telling me I needed 9 implants. He just gave me that knowing look and said,'I'm not going to belittle another dental company, but............' This is my review relating to the honesty and integrity of Dentaprime. I approached them to ask the cost of 1, maybe 2 implants. They said it would be £1,100 per implant. I travelled 4.5hrs from Wirral to London. The staff were all very pleasant. After my assessment they told me, 'We want to take out 3 of your front teeth, (even though I only needed one implant), 4 from your bottom jaw, because there is a little inflamation there and 2 from your front bottom teeth.' The cost of this was to be £9,900, not the £1,100-£2,200 for the 2 teeth that they were supposed to be looking at only. I elected on a compromise for a package of £5,700 for 5 teeth (including the ones with the inflamation). They told me that this would be put to the dentists and they would contact me the next day. I then drove 5.5hrs back home through London at peak hour. They did not call me the next day, so I called them. They told me, 'no we're not accepting your compromise, it's the full £9,900 or we're not touching you. You see we're only really interested in All Teeth in a Day'. We're not really interested in doing just a few. They told me originally on the phone call that they could do 1-2 teeth if that was all I needed, and so I travelled 4.5hrs there, wasted my day and 5.5hrs back plus the loss of one day's pay. They may do good work for those people who agree to their demands, but do they have honesty and integrity, certainly not in my case! My advice is to beware!

Helpful?
Muhydeen Oladoja
Muhydeen Oladoja
1 reviews
8 months ago
5 out of 5 stars

Thanks to the team @Dentaprime UK

Thanks to the team @Dentaprime UK. Thank you so much Alice, Dr. Soroush K. and other members of the team. Top dental care in a superb environment and at a truly competitive cost. Recommended!

Helpful?
Dicalo Ks
Dicalo Ks
1 reviews
8 months ago
5 out of 5 stars

As always very good treatment and thank…

As always very good treatment and thank you to Alice for the care and kindness. Thank you the all team of Dentaprime.

Helpful?
Harris
Harris
1 reviews
8 months ago
5 out of 5 stars

Great service from all staff

Great service from all staff, very welcoming and make you feel at ease.

Helpful?
Andrew Watt
Andrew Watt
1 reviews
8 months ago
4 out of 5 stars

Waiting room music

Treatment was fine but what's with funeral music in the waiting room. Felt like I was at a Downton Abbey funeral.

Helpful?
Archimore Blackwood
Archimore Blackwood
1 reviews
8 months ago
5 out of 5 stars

Thank you to Alice

Thank you to Alice, Krista for your kindness ❤️ and your care towards me. Thank you to all doctors.

Helpful?
Bez Haile
Bez Haile
1 reviews
8 months ago
5 out of 5 stars

Thank you

I would like to extend my heartfelt thanks to the entire team at Dentaprime for their outstanding care and professionalism throughout my treatment journey. I’m especially grateful to Dr. Anna and her assistants (all others including Olga at my last session) whose expertise and compassion made a real difference to my experience. Dr Anna’s extraordinary kindness, understanding and professional care left a lasting impression. Her attention to detail and ability to make me feel at ease is truly commendable. The whole team made what could have been a stressful process feel smooth and reassuring. Thank you all for your dedication and excellent service. B H Gubay

Helpful?
Cee Browne
Cee Browne
1 reviews
8 months ago
5 out of 5 stars

Excellent service

Excellent service Martina was so supportive. helpfull. caring. And very friendly and informative. Excellent.

Helpful?
Sebastian Libiu
Sebastian Libiu
1 reviews
8 months ago
5 out of 5 stars

The team is friendly and very fast at…

The team is friendly and very fast at treatnent, thank you to All the doctors for your amazing service.

Helpful?
Marco Spano
Marco Spano
1 reviews
8 months ago
5 out of 5 stars

Very friendly and professional staff

Very friendly and professional staff. I was explained about my treatment in all the details. This clinic is definitely the most impressive I have ever seen.

Helpful?
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About Dentaprime UK Dental Implant Clinic

Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.

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