4 stars only because it’s my first time…
4 stars only because it’s my first time but I’m sure it will be 5 along the way but so far great experience and great staff

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.
6 months ago
Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more
4 stars only because it’s my first time but I’m sure it will be 5 along the way but so far great experience and great staff
Excellent service and very professional doctors and thank you to Alice and Krista for being so kind and helpful.
Thank you to Alice for your kindness. Thank you Dentaprime till next time.
excellent service and very good care. thank you to the all team of Dentaprime.
I have now had 3 pma bridges that have all broken in the same place , an independent implantologist who fitted my original temporary bridge, had to make alterations to make it fit as the bite structure is not correct , after 40 minutes of trying to even out the bite , he conceded he had done all he could and he advised me to chew on the left to try and prolong the life of the bridge . Broke after 3 weeks , I have sent an official complaint email to dentaprime , over 2 weeks have passed , I have phoned up twice only to be told I will chase it up . You can't speak to anyone. Only the idiot that answers the phone and he knows nothing . I have now complained to the GDC , and armed with the report from the local lmplant specialist, I am going to proceed with legal proceedings . They can't wait to get your £7000 , then no-one cares . Try every excuse going , operatives that lie , confirmed by tape of conversation.Their customer service liason employee , promised to phone back on 5 occasions and hasn't bothered , not even a 20 second text message or e mail. . Terrible company , just want to grab your money. Then ignore and deny everything .All this story can be confirmed .DO NOT USE DENTAPRIME. My bad experience continues , an offer of a new top bridge to be fitted by there top man , making any adjustments that are needed , so the bite fits harmonusly with my bottom teeth , there words not mine , I requested a new bottom bridge as I continually bite my bottom lip . After fitting my new top bridge they will get the dentist to look at why I keep biting my bottom lip , so if that outcome is to alter bottom teeth positioning , it will not fit harmonusly with top bridge . They refuse to replace bottom bridge as nothing wrong with it , except i keep biting my lip . No one seems to care , they take your money then it is tough luck goodbye , that is my experience .
Thank you t the all ream of Dentaprime and thank 😊 to Alice for your kindness ❤️ and you're very welcoming person.
James was very friendly and made me feel relaxed throughout my time waiting for my treatment top man
Great service from everyone at dentaprime especially james really pleased so far.
6 months contract , still travelling after almost 3 years, price was quoted at under 8 grand have now paid close to eleven and now told implant has failed so they want another 6grand to rectify what I class as there mistake, I’ve had to get a solicitor involved, please please if your thinking of getting implants please read their reviews, they do write their own reviews anyway on two occasions that iv been, received a message from trust pilot saying 240 something people rad a review that I never wrote, I would go abroad if you want cheap dental work, said I couldn’t have one treatment and since implants have failed I can now have that treatment for 13 thousand more, absolutely worst mistake iv made, hopefully this dentist will be investigated by some sort of authority, iv lodged a complaint with the British dental association and contacted my solicitor as this has went on long enough I’ll also post my sister’s YouTube channel on here for people to see as iv documented my progress with this company it’ll include time frames and prices that iv paid compared to how long and how much iv actually payed, my advice go elsewhere if you want to see a real dentist
As always very good service and I am very happy 😊 thank you to all team of Dentaprime.
Please be aware of the £99 charge for reservation fee upon booking the appointment, there is only 24 hour cooling off period to get a refund in case you cancel your appointment. You can rebook the appointment but will never get the refund after 24 hours if you cancel it. So unless you're sure about going with them, don't make a reservation yet. I needed to cancel my appointment for personal reason and whilst they are flexible to change the date, their cancellation policy is too much in my opinion. I don't want anyone to make the same mistake as I did
Found Dentaprime a very professional organisation
Thank you to the all team of Dentaprime.
Always a pleasant experience amazing communication. From all staff James always makes me feel comfortable.
Great service from James and the rest of the team always helpful and very kind.
The staffs are really nice there. But if you want your mouth looks like a human, not a monkey, then go to other dental clinics. I have to go to Budapest to fix my monkey mouth
From start to finish, Dentaprime came through for me, 100%, they're not only the most affordable, they are also amazing. I have always had an irrational fear of the dentist and need to take Diazepam before any dental procedure, and I'm still a nervous wreck and just about manage to go through with it. Everyone at Dentaprime is incredibly reassuring. Right from the first assessment to the very end, I felt I was in good hands. Don't get me wrong, the first procedures were horrific, sinus lift and bone grafts, I looked like I'd just done 5 rounds with Mike Tyson. And lost. But since they are very open and honest about everything I knew what to expect, I even expected worse than I got, so that only strengthened my trust in them. The whole process took 15 months and now I have had my finals for six months, have just been for my first check up and got a big thumbs up. Dentaprime have truly transformed my life. I can smile again without being self conscious about my teeth, and I can eat again without pain. Thank you to all the dentists, nurses and support staff, you are all amazing!
Thank you Dentaprime.
Amazing clinic and wonderful staff, All round fantastic experience.
Excellent service all the way through. Especially Alice.
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Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.
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