Great service from everyone especially…
Great service from everyone especially james in the waiting area really makes you feel at ease

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.
6 months ago
Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more
Great service from everyone especially james in the waiting area really makes you feel at ease
Appalled by their hard sell and lack of professionalism. Have just wasted 20 mins of my life trying to explain that I was not prepared to spent £800 in travel costs for an assessment which costs £99 when I can get it free locally. The agent was so rude I had to hang up and block their number. Avoid, huge red flag. Further update: the agent immediately sent me an invoice for £299 cancellation fee which was never mentioned at any point until I cancelled. I won't be paying because they have no legal right to levy this fee and have been told this. Is this the type of company that anyone would trust to provide health care?
As always very good treatment 👌 thak you to Katie the hygienist gor the brilliant work, thank the all team of Dentaprime.
Thank you to Dt Fathalla and the whole team.they all made me feel at ease from sedation to after medication.very professional team and welcoming.nothing is to much trouble.very clean and hi tech clinic.will recommend this to all my friends.
Great service from all staff would highly recommend dentaprime really professional!
Thank you as always very good treatment and service and friendly staff.
Brilliant treatment so far very happy and excellent service 😀
Thank you to Alice and Krista for looking after during my surgery 🙏 ❤️
James needs a pay rise. True gent
A great 👍 thanks to the amazing Dr Katarzyna Pental for my beautiful 😍 smile and the care and kindness from Alice and Krista. Thank you to the all team of Dentaprime.
Friendly very helpful and clean facilities
Very efficient service and made to feel comfortable all the way.
What can I say. I was going to go to Turkey to get my teeth done as the price was good but then I found Dentaprime. I did lots of research and decided that getting them done in the UK was the better option. so from the first visit at Dentaprime I was blown away. When you arrive you are greeted by the lovely friendly girls on the front desk. Karimah Dee and Azvini these girls are amazing, I was super nervous and straight away they made me feel so calm and relaxed. Your then taken up to the appointment room and they do your x-rays, you then have to go away for an hour so they can create a plan for you, there is a great little place around the corner for a coffee and something to eat. When you go back they explain everything in detail and let you know what the plan is and the price. They are very clear with every stage of the process. I had to wait a while as I went for twilight sedation. I turned up on the day and I was super nervous but there was absolutely nothing to worry about. The girls welcomed me on the front desk and calmed me down once again. I went upstairs and was taken through by the sedationist. He was super kind and explained everything in detail. Then my dentist came in and explained what he was going to do, all the while the sedationist was prepping me. The next thing I knew I was waking up and it was all done. There was no pain, I had to go for another X-ray but then I was free to go. yes you leave with no teeth but that is really not a problem. I was given a bag with meds and other bits in it. I was really tired so slept most of the evening, I went back the next day and they fitted my temporary teeth. There was no pain through the whole process. Yes you feel uncomfortable but that is expected. it does not hurt just aches. I don't have to go back for 5 months but so far this whole experience has been amazing. I would strongly recommend Dentaprime to anyone. 5*
Attended the checkup, signed an agreement about the treatment. And the problems started..That agreement was broken by Dentaprime, which decided to change the treatment without discussing it with me first. Attended a meeting with an admin employee to check how things were going after having received part of the treatment. Raised the issue with her, as her colleagues asked me to do.. To get treated like a child, and in a authoritive manner being told the first stage of my treatment had been done. She didn't even bother in checking the agreement, and a week later I am still waiting for them to contact me as she reassured me that they would. Not keen on being on the waiting room and getting a lot of attention from the staff to be asked to fill a positive review online either. Guys professionalism is the way to get those positive reviews. Do no need the silliness, just genuine care.
I found the team very friendly and polite. Made Me feel very welcome. But the prices were ridiculous. Says online from £6900 for full mouth all on 6 implants. I went for my consultation and they have quoted me £16,500 and that’s only only the top jaw plus a bridge on the bottom (4 teeth) Looks like I’m going abroad. Was really disappointed and upset at this quote. And now understand why people go abroad
Excellent service from the doctors and the all team of Dentaprime. Thank you for the patient care team for your kindness and making it at ease for me.
Great service all round from the patient care team on 3rd floor and ground floor very welcoming.
Excellent treatment and very friendly and helpful staff.
All good, a shame I have to travel
Amazing treatment, thank you very much!
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Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.
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