Great experience all staff are friendly
Great experience all staff are friendly

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.
6 months ago
Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more
Great experience all staff are friendly
Great service very friendly staff. Everything explained to us
Very good treatment 👌 and thank you to all team of Dentaprime, especially to Alice for your kindness 😀 and care.
Very friendly staff and i would recommend 👌 Dentaprime to anyone.
Great service friendly staff especially james hoare really polite and welcoming.
The staff at Dentaprime are all outstanding, so friendly,helpful and always welcoming. I have finished my treatment now after 18 months I have the most perfect beautiful smile. James, Dee, Karimah, Azyini and Alice have been the best..so good I brought my husband to get an implant and meet your amazing team
Amazing service, thank you!
Great staff and facilities would highly recommend
Great first time experience all staff are friendly and helpful.
Azvini & kartmah & Dee very very good at what they do made us feel really welcome and we will be back tomorrow to see them again I think I mite look into me dentaprime instead of going to turkey
Thank you Ana , Alice, Krista for your consent care and great to the doctors and I would recommend Dentaprime to anyone.
Thanks very much for the whole team. Very good experience throughout the process.
Only near the start of the journey, but so far all good!
I spent so much time reading all the negative reviews about dentaprime but kept thinking no my experience is going great, the staff have all been amazing, accommodating and supportive. I was so wrong! The minute THEY mess up, ignore 7 phone calls in a day, pretend emails have been "misplaced", let me travel 5 hours to london with my children in the car to attend and appointment i was told was a 15 minute consultation but turned out to be a 100 minute appointment that I could NOT agree to at 3.20pm when I had to travel 5 hours back, I then get told they will charge me £300 for missing the appointment!! £300! I did NOT miss it i was there but couldn't do the appointment and they knew it! They knew i had tried and tried and tried but still want to charge me and now they refuse to carry on my treatment until I pay £300 that I do not have!! Now they completely ignore me so no my experience is no longer a good experience and everybody else was right!! EDIT AFTER DENTAPRIME RESPONDED There has been absolutely NO resolution of my recent complaint PLEASE do not believe their response is genuine as I have tried to make multiple contacts with dentaprime and so far nothing! Not a single response or form of communication from them. The email address they put in their response isnt even a real email address!! Nobody is responding to my complaint and nobody is trying to sort this problem so far. I highly doubt it will be resolved as the problem is dentaprimes not mine. I will update everybody if I actually get a reply from them and they fix this issue they have caused.
Telephone quote of £5 k flew from Scotland to London for consultation quoted £13 k....there slogan... you don't have to go abroad for affordable dental implants...YES YOU DO ..
On arriving Dee Karimah and Azvini were very welcoming. They spoke to me really well and took interest in me. Really friendly. Can’t wait to come back in November. great first impression ladies. See you soon
Dr Fatema was really fantastic. I haven’t smiled or been able to eat properly and chew my food for over 20 years. She’s really changed my life, as have the whole team at Dentaprime. Can’t recommend them highly enough.
Azvini Alice and Dee were exceptional. They made me feel very relaxed and at ease from the moment I walked into the clinic. I throughly recommend Dentaprime and the excellent service and staff I experienced. Having been quoted prices in the region of 20k for a top row which I couldn't afford after some research i discovered Dentaprime offering the same treatment for a fraction of my initial quotations. A little sceptical at first i decided to have a consultation. I am so pleased I found them. The Dentaprime team allayed my doubts with there professional approach and clear understanding of what I wanted and what could be done and all for half the cost I was expecting to pay. The actual clinic is visually amazing to see. Supremely clean and futuristic looking and you just know you are going to get a very professional service and outcome. Not once have I felt anxious or unsure, the Dentaprime team are very good at making you feel relaxed. My doctor/dentist assigned to me to fit my final definitive bridge was particularly professional as were the girls I mention above. The actual treatment was painless, quick and very efficient. After the healing process with my temporary top row had past I returned to have the final bridge work done. I now have a top row of inplants for half the price that look incredible. I was given plenty of time to decide the shade/colour of my new definitive bridge/teeth and the size and shape consulting with my dentist at all times with clear and impartial advice on what would look natural for me. Well done Dentaprime. Keep up the good work.
The professional treatment and service leaves you at ease.
Great treatment every time I come really happy with everything so far.
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Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.
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