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HomeDentaprime UK Dental Implant Clinic Reviews
Dentaprime UK Dental Implant Clinic logo

Dentaprime UK Dental Implant Clinic Reviews

4.68 out of 5 stars
4.68 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.68 out of 5 stars
Excellent
5 out of 5 stars
906
4 out of 5 stars
13
3 out of 5 stars
4
2 out of 5 stars
9
1 out of 5 stars
68
1,000 reviews in total

Review summary

Dentaprime UK Dental Implant Clinic receives overwhelmingly positive feedback, with many customers praising the great service and professionalism of the staff. Reviewers express gratitude for the friendly and attentive care they receive, often highlighting their positive experiences and successful treatments. However, a notable number of critical reviews raise concerns about misleading pricing and unprofessional customer service. Several customers report feeling cheated due to unexpected charges and difficulties in obtaining refunds for deposits. Complaints also mention frequent appointment changes and dissatisfaction with treatment timelines. While many appreciate the quality of care, the negative experiences regarding transparency and communication cannot be overlooked.

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Based on reviews, created with AI

See what reviewers are saying

Dane Bell
Dane BellFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted. When I first paid the deposit, I was clearly told that if I changed my mind or didn’t want to go through with the treatment, I would get my money back with no problem. Th... See more

Eva
EvaFeatured

6 months ago

1 out of 5 stars

AVOID IF YOU WANT TO SAVE YOUR HEALTH…

AVOID IF YOU WANT TO SAVE YOUR HEALTH AND MONEY, MAYBE LIFE!!! I have found this dental practice Dentaprime just recently and I was happy to see a bit lower prices but of course it was too good to be... See more

Lee Butler
Lee ButlerFeatured

6 months ago

1 out of 5 stars

Absolutely not to be trusted!!

Absolutely not to be trusted!!! Was told when I put my deposit down that at any time I did not go through with the plan the deposit is fully refundable, I not gone through with the plan as they could... See more

Kelly
KellyFeatured

6 months ago

1 out of 5 stars

Feel cheated

Was told the job would be done within a certain timeframe. They left it to last minute to tell me I needed a sinus lift which is another £3000 and won't proceed with the top set until this is done el... See more

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Stuart Cornelius
Stuart Cornelius
1 reviews
9 months ago
5 out of 5 stars

Professional and friendly staff

Professional and friendly staff, James provides excellent customer service really down to earth person.

Helpful?
thomas zuger
thomas zuger
1 reviews
9 months ago
5 out of 5 stars

I have been using DENTAPRIME for the…

I have been using DENTAPRIME for the past seven years and have only always been very impressed with the professionalism, helpfulness and compassion shown by all the staff. The cost of treatment is similar to going abroad but not the travelling and the certainty of being looked after is guaranteed in England.

Helpful?
Binh Tran
Binh Tran
1 reviews
9 months ago
5 out of 5 stars

Thank you for today as always very good…

Thank you for today as always very good service!!!

Helpful?
Pri Chandran
Pri Chandran
1 reviews
9 months ago
5 out of 5 stars

Considering it’s my first time great…

Considering it’s my first time great service so far James has made me feel welcome and right at home and all other staff very clean building really impressed

Helpful?
Nicholas georgiou
Nicholas georgiou
1 reviews
9 months ago
5 out of 5 stars

Great customer service from Alice

Great customer service from Alice, Krista and Calum, it's always a pleasure to see them. Very good 👍 doctors as always professional 👏

Helpful?
John Allbury
John Allbury
1 reviews
9 months ago
5 out of 5 stars

Finally finished after nearly 2 years…

Finally finished after nearly 2 years and couldn’t been happier with the service and care received from Dentaprime. The reception staff are amazing and especially Alice who always greets you with a reassuring smile. A special mention to Dr Zallemi who did the final work for his attention to detail and reassurance. Would highly recommend Dentaprime

Helpful?
Gerry Farrell
Gerry Farrell
1 reviews
9 months ago
5 out of 5 stars

Very good staff always polite and…

Very good staff always polite and reassuring with my nerves especially james really know how to make a great impression.

Helpful?

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Consumer
Consumer
1 reviews
9 months ago
5 out of 5 stars

Gave me a lot of confidence fantastic…

Gave me a lot of confidence fantastic staff

Helpful?
Chris Willoughby
Chris Willoughby
1 reviews
9 months ago
5 out of 5 stars

Great team very friendly

Great team very friendly, would recommend

Helpful?
Customer Christie Ahamefula
Customer Christie Ahamefula
1 reviews
9 months ago
5 out of 5 stars

Dee,Karimah,James and Kate were simply…

Dee,Karimah,James and Kate were simply amazing. From the moment you step foot in the clinic. These wonderful people in their pristine white uniforms put you at ease .To those of us who hate going to the dentist. They were a comforting first support.

Helpful?
Jason Jones
Jason Jones
1 reviews
9 months ago
5 out of 5 stars

Great service very clean building staff…

Great service very clean building staff are first class!

Helpful?
Mr C J Pendlebury
Mr C J Pendlebury
1 reviews
9 months ago
5 out of 5 stars

Today I had my final fitting…

Today I had my final fitting appointmnt. All done! I started my journey over 2-years ago. Afer initial consultation I was offered options and courses of treatment to suit me and my wallet. I decided to undergo the full Implant regime, I needed to have my SInus cleared. I was givena quote for all the work providing I dealt with the sinus issue. I opted for full implant replacement and zirconium teeth. The prices I was given quoted at the end of 2023 have been the same prices charged to date. They really did explain everything from the outset. They also insist on 3 to 4 months between treatments to ensure things have settled down and gone well. (Unlike some providers)! I cannot rate them highly enough. Over 2-years I have seen the same staff members time after time. This shows continuity and I believe satisfaction with the company by them. Of special note are Alice, Krista, Karimah and Azvini. They have all been great throughout, I have seen them on mamny occasions always bright and supportive. My various dentists have been excellent too, especially Fatima who oversaw the last section of my work, the fitting of the final implants. In fact all of the staff I have dealt with have been great. I will be back for my check-ups but now feel that it has all been VERY worth while. I can now eat properly, 3-years of soup, bolognase and mush was enough!

Helpful?
Damon Edmunds
Damon Edmunds
1 reviews
9 months ago
5 out of 5 stars

Front of House Staff Great

I'd like to praise Dee, Karimah and Azvini on the front desk! They are always welcoming and friendly whilst also putting you at ease and providing a very good 1st impression.

Helpful?
Christopher Sharrocks
Christopher Sharrocks
1 reviews
9 months ago
5 out of 5 stars

Great service very efficient…

Great service very efficient comprehensive and caring. Azvini and Karimah customer service was amazing

Helpful?
Jeffrey Rowell
Jeffrey Rowell
1 reviews
9 months ago
5 out of 5 stars

Great experience for my first time…

Great experience for my first time staff are friendly especially James hoare. all facilities are a state of the art really great place

Helpful?
Andrew Kennedy
Andrew Kennedy
1 reviews
9 months ago
5 out of 5 stars

Great service so far

Great service so far, clean clinic staff friendly.

Helpful?
Vijay Chander
Vijay Chander
1 reviews
9 months ago
5 out of 5 stars

Dentaprime

Quick appointment

Helpful?
Garry Bolton
Garry Bolton
1 reviews
9 months ago
5 out of 5 stars

very good service and very helpful and…

very good service and very helpful and friendly staff especially Alice and Krista for your constant care. thank you to all Dentaprime Doctors. thank you Dr Fatemeh.

Helpful?
Oscar Chibuye
Oscar Chibuye
1 reviews
9 months ago
5 out of 5 stars

The patient care team was welcoming and…

The patient care team was welcoming and friendly

Helpful?
Charlotte Foster
Charlotte Foster
1 reviews
9 months ago
5 out of 5 stars

Everyone is customer friendly and…

Everyone is customer friendly and professional and i must say its beautiful building really clean and tidy

Helpful?
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About Dentaprime UK Dental Implant Clinic

Dentaprime UK Dental Implant Clinic is a dental care provider located in Stratford, London, specializing in full mouth dental implants. The clinic aims to offer affordable and high-quality dental implant solutions, eliminating the need for patients to travel abroad for similar treatments. By leveraging advanced technology such as CT/3D imaging and digital workflows, Dentaprime UK ensures precise treatment planning and efficient service delivery. Targeting individuals seeking comprehensive dental restoration, Dentaprime UK is particularly known for its expertise in full-arch dental implants and restorative procedures. The clinic features an in-house dental laboratory, which allows for the production of crowns, bridges, and dentures on-site, streamlining the process and reducing costs for patients. With a commitment to transparency and personalized care, Dentaprime UK provides thorough consultations and treatment plans tailored to each patient's needs.

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