ON
Online Carpets
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Ordered expressed delivery last week
Ordered expressed delivery last week. Timeslot was today in the morning. Checked my emails to have them say it won't be delivered as they haven't loaded it on the van? Now have to wait another 3 days. I have had builders who was suppose to come fit it today and now I need to pay them for the inconvenience. I was refunded for the express delivery charge but no goodwill gesture or any accountability was offered. Very disappointing. I don't understand if it's delayed today why can't it come tomorrow. Won't use this company again.
